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No hygiene and electric fence everywhere that shocks kids. And no doctor at all. Administration ignores you and do not want to provide any help. All entertainment facilities are old and kids getting injures there.
Will NEVER return there.
There is a zoo in the hotel. Around this zoo there is an electric fence. Actually it must be just metal fence but something went wrong. We were with 3 and 5 years children. They got electric shocks. Not extremely hard but painful for kids....More
Response from Reiters-Reserve, Leiter Gästebetreuung at Reiters Reserve Finest FamilyResponded 25 September 2017
Dear Reiters Reserve Guest,
thank you for your recent feedback and review. We strive to deliver a 1st-class guest experience and take great pride in our Reiters Reserve and I’m sorry that we didn’t provide you with a seamless stay.
Our zoo paddocks within the...More
Paradise for kids: animations for each aged child whole day (We like Adela most), huge playing area, kids club, indoor and outdoor playground, cinema, shop, bike rental, swimming pool with tobogans (indoor & outdoor), all inclusive (food & drinks all the day), special child food,...More
This time looking for thermal waters break we been offered Reiters.
We still here third day but its so good that we would like to say few words! Good atmosphere even English is not very common around.
Lovely facilities for big and small!...More
Currently staying at the location. The facility itself is fine overall. Here is how I would rate it:
Location: The location is beautiful, parking is a hike, so drop your luggage at reception before parking.
Staff: Very friendly, I really appreciate friendly staff, but I...More