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United-21, Thane

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United-21, Thane
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123 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Greater Noida, India
Reviewed 3 days ago NEWvia mobile

Stayed for a business purpose. Hotel is good, but more priced than it actually deserves. Overall Hotel is okay not very good. Good gymnasium and pool, restaurant is okay, room service little slow to move.

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Helpful?
Thank AmolPrasher
Angers, France
Reviewed 3 weeks ago

I booked a massage via the website, but when I got there, nobody was aware of it. I showed them the confirmation email but they said "sorry the website doesn't work". What's the point of having a website and how can I receive a confirmation email then? Bad experience, I won't recommend it, especially because the staff acted like they...

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Thank Valentin A
Amritsar
Reviewed 4 weeks ago

This is an absolutely messy place. Forget 4-star, this is not even worth a 2-star. I stayed there in Jan 2017 and saw cobwebs. The Housekeeping Department is nonfunctional and do not even clean the washrooms. If the hotel authorities would like to see, I have photographs of the mess in the rooms, the walls and wardrobe are stained and...

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Thank CulinaryexpertRT
Reviewed 20 January 2017 via mobile

Spacious rooms, with a separate sit out area which can be closed from the sleeping area. Ample parking space but no provisions for getting a self driven car cleaned. Did not try room service but the breakfast spread was excellent. Situated close to the highway..

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Thank Pralin F
Reviewed 17 January 2017 via mobile

The name suggest United-21 nicely build and equipped for business,meetings,seminars with full support of professional staff.Having good pantry support from its staff.And nearest from Thane,Navi Mumbai and Western Muumbai as well.

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Thank Yog83
Mumbai
Reviewed 3 January 2017

We stayed at United 21 for two days in the third week of December. The room was spacious and clean. We had expected it to be a noisy hotel as it is on the main road but were surprised that our room was peaceful. The breakfast was a huge spread. It included sausages, pancakes, potato wedges, cereals, poha, upma and...

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Thank nayzjayz
Reviewed 31 December 2016 via mobile

My fiancé and I checked into United 21 at noon today. We were told that the deluxe rooms had twin beds( which V still said okay to). Rooms and toilets are poorly maintained for a so called 4 star. At 3:15 pm while we were fast asleep the hotel 'manager' called and said that we HAD to pay for the...

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1Thank Dawn Y
Thane, India
Reviewed 11 December 2016

I would like to start by appreciating the management of United 21 Thane branch for constant support as and when needed during the function. The ample space in the reception, hall, and rooms helped the guests to be relaxed. The food was upto the mark or rather excellent and appreciated by the guests in the function. Decoration and last minute...

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Helpful?
Thank Saurabh1318
Bengaluru, India
Reviewed 10 December 2016

I stayed in this Hotel for a day on 7th Dec and i have to say that it was a horrible experience. Its mentioned that its a 4 Star property but its worst than a lodge. The staff here is very rude and dumb. Especially at the reception Miss Jayashri and Mr Prateek have no idea how to talk to...

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6Thank paulatul88
Delhi
Reviewed 3 December 2016 via mobile

I use to stay here as corporate booking, overall experience is not as per 4 star property. Breakfast is good but they need to improve on room facility related to cleanness and toiletries. Hotel is near to one of popular mall in thane area. Overall experience is ok but they seriously need to improve to match 4 star standards. Regards,...

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1Thank Ashish P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
United-21 Thane is a 4 star luxury hotel situated at a convenient location in Thane. It is the first choice for conferences/functions on account of its various conference halls. The hotel boasts of state-of-the-art facilities such as luxurious accommodation, fine dining, exclusive wellness zone, a fully-equipped business centre, a swanky discotheque and much more. Enjoy the hotel's various restaurants, including Spices & Sauces for multi cuisine, Blue Flame for all-day dining and global barbeque, and Waves, the Lounge Bar to unwind after a hard day's work.The hotel hosts a state-of-the-art discotheque, Orbits which has become a landmark entertainment destination in Thane ... more   less 

Additional Information about United-21, Thane

Address: 29 L B S Marg | Gokul Nagar,, Thane 400601, India
Region: India > Maharashtra > Thane
Price Range: $64 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — United-21, Thane 3*
Number of rooms: 46
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Questions & Answers

Here's what travellers have asked, with answers from United-21, Thane staff and other travellers.
2 questions
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Florida Keys, Florida
2 months ago
2 months ago

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Questions? Get answers from United-21, Thane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are deserted and give an eerie look. Avoid staying on the upper floors.”
  • Glass partition with dirt that doesn't seem to have been cleaned in months
  • Stained floor, dirty crevices and an indifferent housekeeping department
  • The key inserting receptacle is stained from a previous electrical sparking
  • Bathroom walls are stained and dirty
 of 5 bubbles CulinaryexpertRT, 27 Jan 2017 | Read review
“Go for Higher floor”
 of 5 bubbles Captni3, 6 Jul 2016 | Read review
“Deluxe room”
 of 5 bubbles kavita25031987, 25 May 2016 | Read review
“The surroundings don't have tall buildings or towers. No noise problem as such”
 of 5 bubbles rajrishi2016, 5 Apr 2016 | Read review
“All are great!!!! But Higher floors give a very good view of city.”
 of 5 bubbles Jitesh_Bhoir, 26 Aug 2015 | Read review
5 of 5