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Heartland Hotel Croydon

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106 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Invercargill, New Zealand
Reviewed 2 days ago NEWvia mobile

We had a fantastic meal and great service on a weekday at Heartland Hotel. The seafood pasta was delicious and the service very good, would definitely return to Heartland Hotel. The menu was extensive and we found quality of ingredients excellent.

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Helpful?
Thank GayeRobyn
Auckland
Reviewed 2 weeks ago

Rooms need some paint and upgrade.Restaurant serves good food at reasonable value. Nice little garden outside restaurant. Handy to town and golf course. Staff all very friendly and helpful. Big carpark

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Thank cricketfanBB
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear CricketfanBB, Our staff are our greatest attribute and you have certainly recognised them, which is greatly appreciated. We do still have rooms that need to be upgraded and that is part of our long term plan. All the best Mathew Brettell General Manager

Reviewed 2 weeks ago via mobile

Great hospitality , rooms were very comfortable and clean, staff very helpful and friendly and food very nice . Excellent to have a restaurant on site . Very warm in the rooms and restaurant.great experience.

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Thank Ben A
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear Ben A, thanks for your nice comments it is aways nice to be able respond to such great comments, I will pass your comments ont the team. All the best Mathew Brettell General Manager

Greymouth, New Zealand
Reviewed 2 weeks ago via mobile

Have been stay for several days and with my years of travel, dining domestic and international Heartland Hotel Croydon in Gore have ticked all the boxes. They have the best friendly, professional staff though all levels and I can't say enough about the dining, bar staff. You are treated like a close friend from your first encounter. Meals couldn't be...

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Thank Boney22
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear Boney22, Great comments, I will pass them onto all the staff. I am very proud of my team and to get feedback like this is awesome. Sorry we couldn't get the weather report quite right :) All the best and hope you stay again. Mathew Brettell General Manager

Christchurch, New Zealand
Reviewed 4 weeks ago

This has been a hometown hotel for us all it's life. Since moving north we have stayed over the years as well as enjoying dining and functions here. We were pleased to see the new décor and impressed by the quality of the furnishings and fittings. We loved the keyless swipe card, so easy to use.

Review collected in partnership with Scenic Hotel Group
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Thank winmag2015
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear Winmag2015, Thanks for reviewing us, we always appreciate the feedback and it is always nice to recieve positive comments. All the best Mathew Brettell General Manager

Reviewed 23 March 2017

Really clean, comfortable hotel. Staff are really friendly and accommodating. Also the food downstairs in the restaurant was very nice. Would highly recommend and would defiantly stay again. Also very quiet.

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Thank Hanimal
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Hanimal, We are all really pleased you enjoyed your stay and can't wait to host you again. All the best From Matt & The team Heartland Hotel Croydon

Invercargill, New Zealand
Reviewed 19 March 2017

We were in Gore for music festival. Staff were excellent, even dropping us at venue. Room was dated and bathroom not very clean. Bed was uncomfortable. We were surprised to find band staying in adjoining units - hopefully their rooms were nicer.

Review collected in partnership with Scenic Hotel Group
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Thank Dieselfan2017
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Hi Dieselfan, What a great concert the Moonshine Festival was - Diesel were Awesome :) Thanks for the review, I will pass your comments onto the staff, I will inform housekeeping in regards to the bathroom. Hopefully see you at the Next Moonshiners Regards Mathew Brettell General Manager

Dunedin, New Zealand
Reviewed 19 February 2017

We had a spur of the moment booking at Croyden Lodge and were delightfully surprised at the standard of the whole place. Thank you for the friendliest staff in NZ. Well recommended with great food at the restaurant.

Review collected in partnership with Scenic Hotel Group
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Thank a_j_race
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Thanks for saying that, I would like to think we are a freindly place to stay. All the best and thank you for a nice reveiw :) Regards Mathew Brettell General Manager

Dunedin, New Zealand
Reviewed 15 February 2017

Spent 3 days at the Croydon in an up graded room, it was beautiful, very clean and bed was so comfortable. The staff were so helpful and friendly. The entire wedding was held at the Hotel and it was just amazing, the staff and food were excellent (except for 1 of the bar staff who I believe was training who...

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1Thank Ruth M
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

I am so pleased you had a geat time I know the bride & Groom were happy and the day went without a hitch. I know I maybe slightly biased but it is a great place to hold a wedding. I will find out who was on that night behind the bar and show them the review, I would like...

Dunedin, New Zealand
Reviewed 14 February 2017 via mobile

I have stayed at the croydon many times and have always found it to be good. Unfortunately this time I was put in the motel units a short distance from the hotel. The first thing I noticed when I entered the room was the smell. It was very musty and smelt damp and moldy. It can't be a good environment...

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Thank rosswilson2015
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review

Dear Reviewer, I must apologise for any inconvenience caused. I have found out what you room you were in and we have gone through this to check for any issues within the room. It is good to get the feedback so we can fix the problem. all the best Mathew Brettell General Manager

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Heartland Hotel Croydon

Address: 100 Waimea Street | Croydon, Gore 9776, New Zealand
Region: New Zealand > South Island > Southland Region > Gore
Price Range: $124 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Croydon 3.5*
Number of rooms: 36
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Questions & Answers

Questions? Get answers from Heartland Hotel Croydon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The renovated rooms are your best bet. If you have a family of 4 book the suites which some with a small kitchen and a pull out couch comfy”
Jojotnz, 26 Jan 2017 | Read review
“Go for a refurbished room.”
nikbannister, 29 Nov 2016 | Read review
“I have only stayed in the superior room which are tops not sure about others”
596craigf, 18 Aug 2016 | Read review
“Definitely ask for the upgraded superior rooms. Also, if you can, the ones facing west away from the road as these will be a little quieter.”
  • Beautifully appointed room
  • Clean, modern bathroom
Lelonline, 12 Aug 2016 | Read review
“rooms in the hotel complex would be better but the motel end may be quieter.”
P4921ANcraigw, 15 May 2016 | Read review
5 of 5