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Sheraton Brussels Airport Hotel

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Sheraton Brussels Airport Hotel
Sheraton Brussels Airport Hotel
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1,258 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Brussels Airport Hotel
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Showing 900: English reviews
Reviewed 2 weeks ago via mobile

Event booking for over 300 people made in advance...couldn't check in as they were unprepared. When we could check in it took over two hours as they were charging everyone 50€ because they were scared we would steal from the empty mini bars. The 50€ are not returned upon departure. As breakfast they served cookies and pastries, lunch sandwiches while...

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Helpful?
Thank Dorin D
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Sorry to read that you were disappointed. Please allow us to give some more information about the event. Upon request by the event organizer, a welcome coffee break was served in the atrium. A full breakfast buffet was available in our restaurant. As requested as well by the event organizer, a sandwich lunch was served during the day,...

Reviewed 3 weeks ago via mobile

Nice and comfy rooms. I loved the bed quality and variety of pillows but I just wish it was more quiet. If corridors are busy u can hear everything and especially doors opening and closing. Staff is very kind and helpful. Breakfast is good and room service as well.

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Helpful?
Thank Demi2
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments. We are sorry to read about the noise problems, thank you for bringing this to our attention. We look forward to the pleasure of welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager

Reviewed 3 weeks ago

Excellent hotel for business travel, just cross a street and you are in Terminal and ready to catch a flight. No problems to sleep even next to airport. Good service and good food in the restaurant. Would recommend to anyone waiting a transfer in Brussels.

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Helpful?
Thank Janne L
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for providing your feedback. We are happy to read that you had a comfortable stay with us before your flight and look forward to the pleasure of welcoming you back with us soon. With best regards, Ingrid Roekens Hotel Manager

London
Reviewed 3 weeks ago via mobile

Arriving on the train from Brussels in the pouring rain, there is no obvious signage to the Sgheraton from the Station. Eventually picked up signage in the Airport arrivals area. Followed it, to find. that entrance closed. A few A4 typed signs pointing in the opposite direction, and indicting in French to go to the car park. Eventually after zigzagging,...

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Helpful?
Thank martinidoc
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are sorry to read that it was difficult to find the hotel from the train station. Please accept our apologies for the inconvenience caused. Your remarks were duly noted and follow-up will be done accordingly. Thank you for bringing this to our attention. Looking forward to the pleasure of welcoming you back with us in the future,...

Brussels, Belgium
Reviewed 3 weeks ago

Very conveniently located in font of the departure hall of Brussels airport. What I like: nice and ample rooms, good food at the restaurant, convenient location specially if you have an early flight departure, soundproof windows. During my stay I had only a minor annoyance - I could not figure out how to select the TV channels and it was...

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Helpful?
Thank cjmfo
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for your nice comments, we are happy to read that you had a comfortable stay. No problem to call the reception in case of problems, the front desk is manned 24/7. We look forward to the pleasure of welcoming you back with us in the future. With kind regards, Ingrid Roekens Hotel Manager

Dubrovnik-Neretva County, Croatia
Reviewed 4 weeks ago via mobile

The hotel is steps away from the main pedestrian entrance of the airport (departures) It is ok, not too luxurious, the rooms nice and clean, bathrooms are well equiped and clean. Good breakfast. From hotel, to get to the center, you have to go through the airport to get to the train that takes you right to Central Staation Brussels

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Helpful?
Thank ivanamarusic
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback, we are happy to read that you had an enjoyable stay and look forward to the pleasure of welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager

San Francisco, California
Reviewed 4 weeks ago

Incredibly convenient, quiet, great bar staff. Comfortable beds. Meh towels. Staff is very helpful. Will definitely stay again when I come to Brussels for a quick business trip and have an early morning flight.

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Helpful?
Thank CJM123
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Nice to read that you appreciated our hotel and that you had a comfortable stay before catching your early morning flight. We look forward to welcoming you back with us in the future. Best regards, Ingrid Roekens Hotel Manager

Reviewed 4 weeks ago

Was there on some convention, and enjoyed my stay. Was in interior room with windows to a big hall. Still was very quite in the room, and air con was also good. The room was big and the bed was comfortable. The staff is quite nice.

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Helpful?
Thank Olga G
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are happy to read that you had a nice meeting and look forward to welcoming you back with us in the future. With warm regards, Ingrid Roekens Hotel Manager

Finland
Reviewed 11 February 2017 via mobile

This was my 3rd time in this hotel. What I like most: - quietness of the room - location (next to the airport exit) - pillows - breakfast - gym - wi-fi - shuttle bus service - free of charge bottled water in the room every day What I did't like: - poor shower - no mini-bar in the room...

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Helpful?
1Thank Toippa
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your remarks regarding your recent stay in our hotel. We are sorry to read about the poor shower quality, thank you for bringing this to our attention, the necessary follow-up will be done accordingly with our engineering department. We look forward to the pleasure of welcoming you back with us soon. Best regards, Ingrid...

Montreal, Canada
Reviewed 10 February 2017 via mobile

If you are transiting by Brussels and you need to wake up early for your next flight, this hotel is correct, nothing impressive The size of the room was good. The service was good. It has a restaurant but I did not try it You have to walk outside the airport in order to access it but it is not...

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Helpful?
Thank freqtraveler777
Ingrid R, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for your sharing your comments. We look forward to the pleasure of welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Gullivers Restaurant
Gullivers Restaurant
Cuisines: French, European, Belgian, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Brussels Airport Hotel

Address: Brussels National Airport, Zaventem 1930, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Zaventem
Price Range: $145 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Airport Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Zaventem
Zaventem Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Brussels Airport Hotel staff and other travellers.
7 questions
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Danvers, Massachusetts
Simsbury, Connecticut
over a year ago
uk

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Questions? Get answers from Sheraton Brussels Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms the view the airport have bright lights from the airport coming through the windows.”
 of 5 bubbles CJM123, 28 Feb 2017 | Read review
“Stay far away from the elevators: you don't hear the machines, but you do hear folks on their way to/from the elevator.”
 of 5 bubbles Ayilar, 21 Feb 2017 | Read review
“Inward facing rooms seem quieter”
 of 5 bubbles andymM9654EJ, 9 Feb 2017 | Read review
“The club rooms are large however the corridors are noisy. Towels are not of high standard”
 of 5 bubbles Dicky48, 27 Jan 2017 | Read review
“Look into using Marriott point to stay here on you final night in Brussels.”
 of 5 bubbles bartpic, 9 Dec 2016 | Read review
5 of 5