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Sheraton Brussels Airport Hotel

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Sheraton Brussels Airport Hotel
Sheraton Brussels Airport Hotel
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1,258 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Prague, Czech Republic
Reviewed 31 January 2015

I spent a night in the hotel due to a late evening flight that got cancelled. It's just across ths street from the airport, so very convenient. Service at the reception was very professional and quick. The whole procedure took less than 2 minutes. I wasn't very impressed with the rooms. I had a room on the second floor and...

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Helpful?
Thank Nico S
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for your appreciated feedback. We hope we will have the pleasure of welcoming you back with us soon. With best regards, Ingrid Roekens, Hotel Manager

Derby, United Kingdom
Reviewed 30 January 2015

This hotel delivers on everything you would expect. It is of the standard you would expect from this group, quality rooms, decent food and professional service. It could not be closer to the airport, I nearly had to dress to board my early flight! I had no issues with noise, but I am guessing that they is dependant on the...

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Helpful?
Thank MaseKid
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments. We are happy to read that you appeciate our hotel and service. Your comments regarding the WiFi service were duly noted. We are reviewing our pricing policy and are happy to inform you that free wifi will be offered soon to all SPG members who make their room reservation through our hotel...

London
Reviewed 29 January 2015

I have booked this hotel for 1 night on a work trip. The room was on the 4th floor, clean and spacious, the bathroom was clean and the bed comfortable. No bad reviews on the property at all, what lets it down is the noise during the night of people coming and going, the room cleaners started very early and...

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Helpful?
Thank Laura_Simon_Birt
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We're sorry to read about the noise problems you encountered during your recent stay. Please accept our apologies for the inconvenience caused. Your comments were duly noted and the necessary corrective actions will be taken accordingly. Thank you for bringing this to our attention. Looking forward to the pleasure of welcoming you back with us soon, Best regards,...

Puerto Rico
Reviewed 23 January 2015

This hotel best feature is walking access to the brussels airport and the train station. I always use it the previous night before an international flight. Expect the standard looks, feeling, and experience of any big chain hotel. Rooms are ample, with all standard conveniences, nice ammenities package, surprisimgly quiet even if directky across the airport. You can walk to...

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Helpful?
Thank Mrhmesa
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for your nice comments. We are happy to read that you appreciate our hotel and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager

Reviewed 23 January 2015 via mobile

Indeed. "Ok" hotel. The list of the "used to be cool" Sheraton is getting longer by the day. At least the crew is tryin to do their best, but u cant convert stone in gold.. Anyway if u need to catch a flight early in the morning or u got stuck due to a delay, it's the easiest choice because...

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Helpful?
Thank Cristiano G
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thanks for sharing your feedback. I'm sorry to read that your stay did not meet your expectations. Your comments regarding the WiFi service were duly noted. We are reviewing our pricing policy and are happy to inform you that free wifi will be offered soon to all SPG members who make their room reservation through our hotel website...

New Delhi, India
Reviewed 21 January 2015

Most airport hotels are accessible by bus or taxi from the terminals, here you walk across the street, bags on your trolley into the hotel lobby. Fast check in, faster if you are spg member. Rooms are big, can accommodate your excess baggages, clean and comfortable breakfast is good. There is a well equipped gym too. Bar is basic and...

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Helpful?
Thank Ajay24
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager

Chicago, Illinois
Reviewed 21 January 2015

It is an airport hotel and the rooms reflect the location. The check-in was nice and easy. The rooms were nothing special. The air conditioning/heat switch had a dial (have not seen one of those in years) and did not work well. The towels were few and thin and they were skimpy on the amenities – two shampoos but no...

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Helpful?
Thank Arun S
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, I am sorry to read your stay did not meet your expectations, please accept our apologies for any inconvenience caused. Your comments were duly noted and will be followed-up with the departments concerned. We hope that nevertheless we will still have the pleasure of welcoming you back with us in the future. Best regard, Ingrid Roekens Hotel Manager

Bloomfield Hills, Michigan
Reviewed 18 January 2015

decent stay at this hotel if you are stuck at the airport there in Brussels. Rooms are all right and clean but its the closest you can be to the airport. The rooms have all the newer amenities as in ,most places.

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Helpful?
Thank DrVAhluwalia
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager

Melbourne
Reviewed 17 January 2015

After a late flight lead to a missed connection, my husband and I were put up in this hotel overnight awaiting our onward flight in the early morning. As mentioned by other reviewers, it's right at the airport. As far as the room went, it was a standard multi-national chain hotel room, with all the usual inclusions. However, wi-fi is...

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Helpful?
Thank CBMelbourne
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback after your recent stay with us. Your comments were duly noted, thank you for bringing this to our attention. Best regards, Ingrid Roekens Hotel Manager

Riga, Latvia
Reviewed 17 January 2015

Located right over the street from airport building - perfect in late arrivals, early departures. Stayed for three nights being on conference. Very good clean, spacious rooms, good bedding and excellent breakfast, international TV channels. Staff friendly, attentive. Airport have also grocery store - unusual for airports, but pleasant finding if searching something last minute to taste back at home...

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1Thank Ralfs K
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your comments, looking forward to welcoming you back with us soon! Best regards, Ingrid Roekens Hotel Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Gullivers Restaurant
Gullivers Restaurant
Cuisines: French, European, Belgian, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Brussels Airport Hotel

Address: Brussels National Airport, Zaventem 1930, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Zaventem
Price Range: $144 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Airport Hotel 4*
Number of rooms: 294
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Also Known As:
Sheraton Zaventem
Zaventem Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Brussels Airport Hotel staff and other travellers.
7 questions
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Danvers, Massachusetts
Simsbury, Connecticut
over a year ago
uk

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Questions? Get answers from Sheraton Brussels Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms the view the airport have bright lights from the airport coming through the windows.”
 of 5 bubbles CJM123, 28 Feb 2017 | Read review
“Stay far away from the elevators: you don't hear the machines, but you do hear folks on their way to/from the elevator.”
 of 5 bubbles Ayilar, 21 Feb 2017 | Read review
“Inward facing rooms seem quieter”
 of 5 bubbles andymM9654EJ, 9 Feb 2017 | Read review
“The club rooms are large however the corridors are noisy. Towels are not of high standard”
 of 5 bubbles Dicky48, 27 Jan 2017 | Read review
“Look into using Marriott point to stay here on you final night in Brussels.”
 of 5 bubbles bartpic, 9 Dec 2016 | Read review
5 of 5