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SENTIDO Lanzarote Aequora

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2,512 Reviews from our TripAdvisor Community

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Showing 1,484: English reviews
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Birmingham, United Kingdom
Reviewed yesterday NEW

Stayed at the Aequora last week of February for 11 night. Accomodation was in a junior Suite which was really nice, fabulous walk in shower, the most comfortable bed I have ever slept in and it was spotlessly clean. The whole complex was imaculate. The entertainment team were full of energy and worked really hard. The restaurant was extremely busy...

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Helpful?
Thank wendy s
SlaSuites, AD at SENTIDO Lanzarote Aequora, responded to this review

Dear guests, Thank you for your recent stay and sharing the lovely comments. It is a great pleasure to read that you rate the hotel SENTIDO Aequora Lanzarote Suites excellent and that you enjoyed your time with us. We look forward to welcoming you back soon. Best regards, R.S

Wisbech, United Kingdom
Reviewed 3 days ago NEW

Recently returned from a very excellent holiday celebrating our 45th wedding anniversary. On arrival peasant surprise to be upgraded. Next day on our anniversary we were treated in our suite later on to champagne and chocolates. Must thank all the staff in the dining areas for such attention to keeping the place clean and always making sure food was in...

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Helpful?
Thank cambs60
Enfield, United Kingdom
Reviewed 3 days ago NEWvia mobile

This place is actually not a bad place to stay at all, but just a few points people should know. Stayed at the Aequora in a junior suite early March 2017. We arrived in a mini heatwave with temperatures 30c plus. The air con didn't seem to be doing anything in our room, I did mention this twice but was...

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Helpful?
1Thank shane w
Glasgow, United Kingdom
Reviewed 3 days ago NEWvia mobile

Hubby and I booked this hotel for a week following glowing recommendations from the Thomas Cook travel advisor in Glasgow. We had a lovely break there but won't go back as we've stayed in better all inclusive hotels. I will explain. The hotel itself is immaculate and has staff working all hours to keep it that way. We stayed in...

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Helpful?
1Thank Sandra F
Hastings, United Kingdom
Reviewed 4 days ago NEW

We had a junior suite, which was fine for just the two of us - comfy sitting room with a TV and a small kitchen area, a well appointed bathroom section with a walk in shower and separate WC, and a comfortable bedroom section. All was immaculately clean. Ours was a ground floor apartment with a small patio that caught...

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Helpful?
1Thank Tricia030
SlaSuites, AD at SENTIDO Lanzarote Aequora, responded to this review

Dear guest, Thank you very much for your positive review about AEQUORA Lanzarote Suites. Sorry for the incidence happen with the proximity of his room with the theater. If you had informed the reception, we would have been changed you the room. Hope to welcome you back soon. Best regards, R.S

Reviewed 5 days ago NEWvia mobile

Just got back after a weeks stay at this hotel on the 15/03/17 and can without fear of contradiction say the only reason we booked this hotel were the reports that we consulted on this site and our visit to another Sentido hotel in Grand Canaria in December last, the two hotels were like chalk and cheese. Whereas The Maspalomas,...

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Helpful?
1Thank Ian g
SlaSuites, AD at SENTIDO Lanzarote Aequora, responded to this review

Dear customer, Thank you very much for sharing your detailed opinion. We are sad to know that your holiday was not the way you have expected. We would like to clarify some aspect of your in satisfaction. The hotel is constructed in blocks of maximum 3 floors. For disable people and for families with child cars, we have a system...

Glasgow, United Kingdom
Reviewed 5 days ago NEW

We loved our trip to Lanzarote and this hotel made it all the more enjoyable. Upon arrival reception was pretty slow, however this is the norm really for bus loads entering and trying to locate their rooms. Once we checked in and made our way to our room we were immediately impressed by the layout and look of the place....

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Helpful?
Thank Lyns_mcd
SlaSuites, AD at SENTIDO Lanzarote Aequora, responded to this review

Dear guest, Thank you for taking the time to give us such honest and detailed feedback. It is a great pleasure to read that you rate the hotel SENTIDO Aequora Lanzarote Suites was excellent and that you enjoyed your time with us.We would like to invite at our loyality card contacting the reception for the procedure. We look forward to...

Reviewed 6 days ago NEW

Hotel seems to have a policy of overbooking so there's a good chance you'll end up in a different hotel. On arrival we checked in to the hotel as normal. As soon as we had paid the full amount for our stay, we were told that they had overbooked the hotel and we would have to stay in a different...

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4Thank Alan F
SlaSuites, AD at SENTIDO Lanzarote Aequora, responded to this review

Dear guest, Thank you very much for your review.We are sad to know that your holiday was not the way you have expected. We regret that you had to stay some nights at another establishment, this was due to a general computer problem that has affected our booking system. We have given you a hotel of equal or superior rating....

Romford, United Kingdom
Reviewed 1 week ago via mobile

We booked with Thomas Cook, me my husband and 2 year old granddaughter and were checked in an in our junior suite within 10 minutes of arriving. I think the safe should be included but you had to pay 7 Euros to rent one. We were on ground floor room 3005 which had a lovely terrace and overlooked the kids...

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Helpful?
Thank Jac0104
SlaSuites, AD at SENTIDO Lanzarote Aequora, responded to this review

Dear Guest, We are very happy to read your nice comments on TripAdvisor and we appreciate your kind words about our services and infraestructure. It would be a pleasure for the whole team to welcome you again in the near future! Best regards, R.S

York, United Kingdom
Reviewed 1 week ago via mobile

Good evening entertainment. Good clean complex. The staff were friendly good choice of food at breakfast. Evening meal a lot of chicken dishes.drinks wewe on the exspensive side. Few shops and bars near by .

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Helpful?
Thank lindayoung_loobs
SlaSuites, AD at SENTIDO Lanzarote Aequora, responded to this review

Dear guest, Thank you for your feedback about AEQUORA Lanzarote Suites.We are happy to read that you felt very satisfied with our clean facilities, staff and our service. It will be a pleasure to welcome you back. Best regards, R.S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located in Puerto del Carmen and just 200m. From Los Pocillos Beach, the AEQUORA Lanzarote Suites is a newly built resort that stands out for its modern interior design and for the quality and variety of its services. The majority of the rooms are Junior Suites, they are equipped with modern facilities and are perfect for those who want to enjoy a few days of the stunning environment of the Lanzarote Island. SERVICES 398 rooms (Double Rooms, Junior Suites, Suites and Master Suites). Wi-Fi in public areas (free) and in the the rooms (extra charge). 5 Freshwater pools: Chill out zone, heated pool with hidromassage jets. 2 Heated pools, 1 for adults and 2 for children, to enjoy with the family. Pool for animation activities with adults close to Maris theatre. "BUBBLES" pool, water games for children (heated). Outdoor parking (unmonitored). Laundry and dry cleaning service (extra charge). Two multi-sport courts. Polyvalent room, max. 50 Pax (meetings/conferences). 24H medical service. Wellness center: massages and beauty treatments. Car and bicycle rental service. Pool towels (deposit is required). Porter and bellboy service. Luggage room and shower room for late departures. Free cot. Credit cards accepted: VISA/MASTERCARD/AMEX. Gift shop/Souvenir. The hotel has 2 buffet-restaurants with show-cooking "Poseidon" and "Neptuno" and 1 a la carte restaurant "Mare Nostrum". There are a complete offer of bars where you can enjoy a variety of drinks and snacks. ... more   less 

Additional Information about SENTIDO Lanzarote Aequora

Address: C/ Urano, s/n, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly THB Lanzarote Suites Aequora)
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $151 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SENTIDO Lanzarote Aequora 4*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotel.de and Prestigia so you can book your SENTIDO Lanzarote Aequora reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Thb Don Paco Castilla Hotel Puerto Del Carmen
Don Paco Castilla Lanzarote
SENTIDO Lanzarote Aequora Puerto Del Carmen
Hotel Style:
#9 Luxury Hotel in Puerto Del Carmen
#23 Romantic Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Lanzarote Aequora staff and other travellers.
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Questions? Get answers from SENTIDO Lanzarote Aequora staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For any mobility problems, ask for a ground floor apartment. Some on higher floors have steep steps.”
 of 5 bubbles Tricia030, 18 Mar 2017 | Read review
“Request ground floor”
 of 5 bubbles D6425GKalanf, 16 Mar 2017 | Read review
“4012 ground suite but noisey throughout day/night. Rooms facing hills quieter but windy”
 of 5 bubbles jeand1960, 13 Mar 2017 | Read review
“Ground floor have sun beds”
 of 5 bubbles mikeleicester9, 9 Mar 2017 | Read review
“Choose a room near to the restaurant as there can be quite a distance to walk. Elderly people need to request a ground floor room.”
 of 5 bubbles jeanandbrian2016, 4 Mar 2017 | Read review
5 of 5