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Cinco Plazas

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Cinco Plazas
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1,459 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
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lancashire
Reviewed 5 days ago NEW

Stayed here for 5 nights in January, 2nd time we have stayed as a couple in 30s. I emailed beforhand asking for a room in Montana Block and upper floor, we were in 2242, not much of a view but had sun all afternoon in January! Reception staff are so friendly and helpful, cleaning staff good. never ate in the...

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Helpful?
Thank missgx
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear missgx, Thank you very much for your 5 stars review. I am glad to see we could give you a top floor room in the Block you requested, as this is never guaranteed but we always try to fulfill our guests' petitions. Looking forward to seeing you soon. Best regards, Afonso Jonay jonay.afonso@nordotel.com

Reviewed 6 days ago NEW

just come home after 11 night stay at this hotel. Enjoyed very much its basic but clean rooms but could do with some updating.Beds compfy and location good. There was no hair dryer in the room and our friend who has long hair enquired with our rep about hiring one they wanted 12 euro for 1 week or 18 for...

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1Thank Jane S
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear Jane S, Thank you for your review. We are aware that our rooms need to be refurbished and we are actually going to do it very soon. We hope to see you at Cinco Plazas again to enjoy the updated rooms. Kind regards, Afonso Jonay jonay.afonso@nordotel.com

Huddersfield, United Kingdom
Reviewed 6 days ago NEW

We were delighted with this hotel Good position heated pool Spacious apartment Comfy beds with duvet - needed at this time of year As self catering we did not use restaurant but it looked good when we went in to have a look - we prefer to eat out in the evening

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Helpful?
Thank bradbury298
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear bradbury298, Thank you very much for taking the time to write such a nice review. We hope to see you again in the near future. Kind regards, Afonso Jonay jonay.afonso@nordotel.com

East Sussex, United Kingdom
Reviewed 1 week ago

We booked this last minute through thomson 2 adults and 3 kids at a not unreasonable £950, having stayed at various canary locations i wasnt expecting to be happily surprised, however on arrival the reception staff where very friendly and we where allocated room 1203, not a bad size appartment reasonably clean and fairly presentable decor and lucky for us...

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1Thank N1480RJcarol
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear N1480RJcarol, Thanks for your review. Please note that bed lines are changed once a week. However, we are going to refurbish all our romos very son because we do care about our guests' opinions. We hope to see you again to enjoy the new rooms. Kind regards, Afonso Jonay jonay.afonso@nordotel.com

Reviewed 1 week ago via mobile

I can't believe how bad this hotel is, after emailing them 3 times before arrival say we needed a downstairs apartment with pool views, we have a disabled son who sleeps in the afternoon and a 10 year old who's always in the pool, so they have gave a a room on the far side of the plaza upstairs and...

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1Thank Billy H
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear Billy H, As our receptionists explained you, if you book a room with a balcony we cannot give you a room with a terrace, because the agency offers different prices for them and we cannot change the reservation without their permission. The pool view is a request and we can never guarantee it as it depends on the occupancy....

Chesterfield, England, United Kingdom
Reviewed 2 weeks ago

Stayed for Christmas and New Year arriving late evening. Room allocated was good but then work started in rooms nearby, staff were very good though and relocated us within 24 hours to a quieter area. Had terrace area both front and back which was good as the back caught the sun most of the day. Room had ample space and...

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Helpful?
Thank Terri G
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear , Terri G thank you for sharing your holiday experiences on Tripadvisor and for having stayed in our complex. Our complex is very central located but also very quiet and relax. Hope to take the opportunity to see you in a near future Kind regards from the sunny island. Afonso Jonay jonay.afonso@nordotel.com

Edinburgh, United Kingdom
Reviewed 2 weeks ago

Friendly staff. Clean rooms. Plenty of sun beds. Supermarket round corner and open until very late. Main Street where bars and restaurants are is down hill about 10 minutes walk. Beach is about 15 minutes walk,very clean.Good place to stay.

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2Thank isobel763
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear , Thank you very much for taking your time to put an opinion about our complex on Tripadvisor. We are very glad to hear that you enjoyed your holidays. Our complex is very central located but also very quiet and relax. Hope to take the opportunity to see you in a near future Kind regards from the sunny island....

Rotherham, United Kingdom
Reviewed 2 weeks ago via mobile

Back from yet another brill time at cinco plaza , this was our 5th visit to these apartments , apartments lovely and clean , beds comfy , great staff and just a short stroll down the tiny hill to the main area where there's plenty of restaurants , we have booked again for our 6th visit : ) definitely recommend...

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1Thank sueaddy
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear, sueaddy thank you very much for your great review on Tripadvisor. We are really happy to read that you enjoyed your holidays in Cinco Plazas. Our main point is that customers coming back home with the real sensation they enjoyed their holidays. Thank you again and we hope to see you in a near future!! Best regards Jonay Afonso...

Reviewed 2 weeks ago via mobile

We went here with a group of families and were very pleased. The self catering was good for us as there is a large supermarket just next door to hotel. The hotel is on a steep hill and was a trouble for me as I was dealing with a leg injury but want too bad. Lost of places to eat...

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Helpful?
Thank Rankin2510
CincoPlazas, Gerente at Cinco Plazas, responded to this review

dear, Rankin thank you for taking the time to review your stay with us on Tripadvisor. We are glad to inform you that we are working to install air aconditioning. Concerning the sundbeds: it is very hard to control the reserve of the sunbeds at the pool area. Our customers know the rules concerning this point but sometimes it is...

Reviewed 3 weeks ago via mobile

Fab apartments - basic but very good. Close to all amenities . Would recommend to stay if you are looking for a good all rounder. I stayed with my boyfriend here. Good food and drinks. Close to the beach , however the apartments are about half way up a steep hill .

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2Thank Gayle M
CincoPlazas, Gerente at Cinco Plazas, responded to this review

Dear Gayle M, May thanks for taking the time to submit your review. As you mentioned, our complex is close to the main road in Puerto del Carmen and the beaches, and this is always very much appreciated by our guests. We hope to see you again in the near future. Best regards, Afonso Jonay jonay.afonso@nordotel.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Cinco Plazas

Address: Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $74 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cinco Plazas 2*
Number of rooms: 232
Also Known As:
Cinco Plazas Hotel Puerto Del Carmen
Cinco Plazas Puerto Del Carmen
Cinco Plazas Lanzarote/Puerto Del Carmen
Hotel Style:
#3 Green Hotel in Puerto Del Carmen
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Cinco Plazas staff and other travellers.
194 questions
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6 months ago

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Questions? Get answers from Cinco Plazas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Montana Block, upper floor”
 of 5 bubbles missgx, 17 Feb 2017 | Read review
“Choose a room with a view of the pool.”
 of 5 bubbles A3861TBjanes, 16 Feb 2017 | Read review
“always insist on the upper apartments”
 of 5 bubbles N1480RJcarol, 14 Feb 2017 | Read review
“We found rooms on first floor better for us”
 of 5 bubbles joanneprobert1965, 26 Jan 2017 | Read review
“you need to get an upper level room around the pools as long as you can climb stairs.”
 of 5 bubbles martinsholing, 13 Jan 2017 | Read review
5 of 5