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Cinco Plazas

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Cinco Plazas
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1,459 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
Omagh, United Kingdom
Reviewed 26 July 2015

We stayed in these apartments for a second time this year. Lanzarote is a wonderful place to stay and the beach is beyond compare. Although these apartments are reasonably clean they are certainly in need of updating. Our sink was cracked and many of the tiles were cracked or chipped. The pool area is excellent and the holiday was very...

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3Thank 142stagg
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear 142stagg, Thank you for send your review of your stay at Cinco Plazas, we always welcome feedback. The hotel was rebuilt in the 2005 and it is true that it could need some renovation, but we are thinking in order to a best service to our customers. We hope to see you again. For anything you need please contact...

Ireland
Reviewed 25 July 2015

my family are just back from this hotel for the second time and we cant wait to go again. we stayed here for ten days. we found the taxis extremely cheap. There was a convenient supermarket next to us and the hotel itself was very central. the swimming pools were great and people could sit by the pool under the...

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5Thank 218michael
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear 218michael, We are very happy to hear that you enjoyed your holidays at Cinco Plazas. Also I am very pleased to hear so nice comments about our staff and services. We hope you will have the opportunity to return for third time to our complex. We would be delighted to welcome you again. For anything you need do not...

Birmingham, United Kingdom
Reviewed 25 July 2015

Sunbeds....up at 6.30 on holiday to reserve a bed,...I dont think so........Rooms not clean mine was full of mould complained and it was cleaned. Manager why do I keep putting these reviews because you did nothing whilst I was on holiday and im trying to prevent another family getting the same CRAP HOLIDAY !!!! Tip to Cinco Plazas. Instead of...

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5Thank susan f
Reviewed 24 July 2015 via mobile

My family are just back from this hotel for the 2nd time. Ages 40 ,40 and 12 reading some very poor and unjustified reviews it is very saddening to here the lies people are telling. My family went here on the 9th July for 2 weeks. The hotel gets cleaned every day apart from a Thursday and Sunday. The pool...

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11Thank kirstyy123
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear kirstyy123, Thank you for taking the time to evaluate your holiday in our complex, I would like also thank you for your nice and friendly comment. Feedback is always welcome and all your comments are taken seriously. Currently we are working to improve our Wifi service. We would like to see you again soon at Cinco Plazas. If you...

Cork, Ireland
Reviewed 22 July 2015

Was worried after reding some reviews but certainly didn't need to be: Location is very central, nearby large beach/strip. Also several supermarkets, including hotels own, on the doorstep. This meant you need never fear running out of the essentials. Also, taxi ranks nearby, which are extremely cheap.(€3 to old town/€12 to Airport) and the hill that reviewers refer to??? Not...

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13Thank Astack1977
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Astack1977, First of all thank you for your review, as it is very helpful for us to improve in the future and also for other customers. We are very happy to hear that you and your friends have had nice holidays at Cinco Plazas. We hope you will stay with us again soon. If you need something do not...

Dublin, Ireland
Reviewed 22 July 2015

Just back from 2 weeks in the Cinco Plazas. Love this place. This was our second time there and it did not disappoint. We brought friends with us this year and they loved it as well. Only issue i would have is the food in the restaurant. Last year the food was excellent and really really cheap. This year the...

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7Thank Chris C
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Chris C, Thank you for taking the time to evaluate your week holiday, for us is very important to know the impression of our guests to improve our day by day service. We are really glad that you enjoyed your holidays at Cinco Plazas. About the internet issue, currently we are working on it to solve it as soon...

Brierley hill
Reviewed 17 July 2015

Just back from a lovely week at the Cinco Pazas. The apartments are in three blocks so try and get an apartment around the pool where the bar is as this is more central to everything including drinks and the restaurant. I would recomend self catering option as the buffet breakfast and evening meal looked short on choice and it...

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3Thank KJPLANT123
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear KJPLANT123, Thank you for your review, for us is very important to know the impression of our guests to improve day by day. In regards to the issue of the sunbeds, our staff is removing all the towels left on the floor when cleaning the pool areas every mornig, because in our pool policy states that it is forbidden...

Lifford, Ireland
Reviewed 16 July 2015

Great location close to the beach. Apartments a short incline to Restaurants Bars and shops. All staff at Cinco Plaza friendly and very helpful. Apartments clean and well equiped. However no air-conditioning but fans are available.

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10Thank Joansy60
Newport
Reviewed 15 July 2015 via mobile

Me and my boyfriend stayed here towards the end of May beginning of June. The hotel was perfect for us because it was surrounded by many restaurants, bars, clubs and shops and also not far from beach which we liked! We visited Rancho Texas Zoo and Lanzarote Uncovered, I would definitely recommend these both, they were a lovely day out...

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10Thank emilyrosehowell
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear emilyrosehowell, Thank you for taking the time to send your review of your stay at Cinco Plazas. We are very pleased to hear that you enjoyed your holidays. We hope you will have an opportunity to return and have a pleasant holiday again in the future. For anything you need, please contact me. jonay.afonso@nordotel.com Kind regards Jonay Afonso General...

Wigan, UK
Reviewed 14 July 2015

We stayed here in middle of may, a family of 4. We stayed in a 1 bed apt which was nice and suited us fine. It was nice and clean. We were in the corner so a bit away from one of the pools which ended up being good as it was quieter. I did request a move on the...

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6Thank Natalie24
CincoPlazas, General Manager at Cinco Plazas, responded to this review

Dear Natalie24, First of all, thank you for taking the time to write a comment about your stay with us at Cinco Plazas. For us is very important to know the impression of our guests to improve our service day by day. We are very pleased to hear that you enjoyed your holidays. We hope to see you soon. If...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Cinco Plazas

Address: Calle Anzuelo, 56, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $74 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cinco Plazas 2*
Number of rooms: 232
Also Known As:
Cinco Plazas Hotel Puerto Del Carmen
Cinco Plazas Puerto Del Carmen
Cinco Plazas Lanzarote/Puerto Del Carmen
Hotel Style:
#3 Green Hotel in Puerto Del Carmen
#16 Family Hotel in Puerto Del Carmen
#20 Romantic Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Cinco Plazas staff and other travellers.
195 questions
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6 months ago

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Questions? Get answers from Cinco Plazas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Montana Block, upper floor”
 of 5 bubbles missgx, 17 Feb 2017 | Read review
“Choose a room with a view of the pool.”
 of 5 bubbles A3861TBjanes, 16 Feb 2017 | Read review
“always insist on the upper apartments”
 of 5 bubbles N1480RJcarol, 14 Feb 2017 | Read review
“We found rooms on first floor better for us”
 of 5 bubbles joanneprobert1965, 26 Jan 2017 | Read review
“you need to get an upper level room around the pools as long as you can climb stairs.”
 of 5 bubbles martinsholing, 13 Jan 2017 | Read review
5 of 5