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Beatriz Playa & Spa

Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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  • THE FIRST & LAST. Irish Music Bar.Matagorda.
    0.5 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
A weeks break staying at Beatriz Playa and Spa
We stayed at the Beatriz Playa and Spa on a half board basis and... more
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2,543 Reviews from our TripAdvisor Community

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Showing 1,475: English reviews
St Margaret's Hope, United Kingdom
Reviewed yesterday NEW

We stayed at the Beatriz Playa and Spa on a half board basis and I must say it was very good value for money. The breakfast and evening meal was a buffet and the choice and standard of the food was outstanding. The Hotel was clean and well laid out with friendly and helpful staff. The only bad point of...

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Thank 618stuartt
Sutton Coldfield, United Kingdom
Reviewed yesterday NEW

Very nice hotel the staff were all very friendly and helpful food was good plenty of choice but could have been warmer right opposite the beach not too far to shops very close to the airport. Taxi into Porta del carmen only 5 euros plenty of shops and restaurants

Review collected in partnership with Alpharooms
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Thank maryaN813HH
Ballynahinch.UK
Reviewed yesterday NEW

The excellence of the senior management team is evident in all departments. Standards of hygiene and cleanliness, food and beverage, housekeeping and the reception staff all worked as a team to ensure that guests were very well looked after. I would recommend this hotel to anyone. Just a few suggestions. A grab rail in the shower Telephone numbers for reception...

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Thank Joy S
Reviewed yesterday NEWvia mobile

We booked this holiday (at great expense) for 17 family members of varying ages (2 to 70).) On the strength of the "family hotel" label. It was no more a family hotel than I am flying in the air. 1. Kids entertainment is almost non existent 2. Nothing in the pools for kids to do, no slides etc. Kids were...

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Thank Auldlanzyn
Reviewed 3 days ago NEWvia mobile

First impression, with 30 people trying to get through a manual rotating door with cases, not great. Reception and room allocation very quick. Decor of main reception, dark, and typical Spanish terracotta. A bit old hat now, but OK. Lots of interesting wood carvings around. Some of which were for use as seats. The rooms are all arranged around a...

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1Thank Malcolm C
Saltash, United Kingdom
Reviewed 1 week ago NEWvia mobile

We spent the tail end of 2016 and brought in the new year at the hotel. lots of things id like to point out to potential visitors. our bedroom was a good size for a family of 4. but.... my kids hated sleeping on the sofa beds provided. very hard and uncomfortable. they slept with us in our beds, which...

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4Thank 944syedas
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Firstly, thank you very much for leaving your comment about your experience at our Hotel Beatriz Playa&Spa**** in TripAdvisor. We regret that our services have not lived up to your expectations, every day we strive to improve our services. Once again, thanks for your comments as these will help to keep improving. We look forward to a new...

glasgow
Reviewed 1 week ago NEWvia mobile

Well done beatriz playa and Spa! Food has been lovely and a great choice, breakfast lunch and dinner can't fault it! Our room. 2080 very nice and a sea view. Fridge was a great wee bonus! WiFi was 20euro for 1 device for the week and it worked fine! Maid service was good towels changed daily and room cleaned.

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2Thank howieboli
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for commenting on TripAdvisor your experience at our Hotel Beatriz Playa & Spa ****. We are happy to read that both the facilities and the services have lived up to your expectations. It has been a pleasure to have you as a customer in our hotel. Your words help us to continue working harder....

County Louth, Ireland
Reviewed 1 week ago

I booked my family holiday for 2 adults and 2 children with your company to Puerto Del Carmen, Lanzarote for the 23rd of December to the 31st of December 2016. When I booked the holiday Click and Go website the Hotel was shown to be "Fantastic" and "Great for Family". On the website it says clearly that the hotel is...

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2Thank caitlinross1908
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for writing a comment about your stay in our Hotel Beatriz Playa&Spa****. We are sorry to read your words of discontent because we work very hard to give our customers the best experience possible. We feel that in your case it has not happened. Still, we will continue to work hard to improve based...

Reviewed 1 week ago via mobile

Just got back from a 11 night stay 4th - 15th Jan 2017. We had a great family holiday. The girls loved Tapi and the animation team. The food is what it is but you will always find something to eat. Breakfast is the best meal of the day. Good choice of drinks. Great location to watch the planes landing...

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1Thank Ben A
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear Guest, Firstly, thank you very much for review about your experience at our Hotel Beatriz Playa & Spa **** on TripAdvisor. We are delighted to read that you have enjoyed your holidays with us. All the staff work very hard to make their holidays the best possible and in your case I am happy to know that we have...

Reviewed 1 week ago via mobile

To windy place. The food not the best. Good child's club, and close beach. Will not repeat. The room was not very good and the food low level. We had bad weather but this is not why the resort was not good. The worst was the food

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4Thank David P
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for writing a comment about your stay in our Hotel Beatriz Playa&Spa****. We are sorry to read your words of discontent because we work very hard to give our customers the best experience possible. We feel that in your case it has not happened. Sincerely yours, The Management Hotel Beatriz Playa&Spa****

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $105 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#15 Luxury Hotel in Puerto Del Carmen
#20 On the Beach Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Beatriz Playa & Spa staff and other travellers.
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Questions? Get answers from Beatriz Playa & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room away from the lifts”
 of 5 bubbles 618stuartt, 23 Jan 2017 | Read review
“Ground Floors seemed to be cleaner”
 of 5 bubbles caitlinross1908, 17 Jan 2017 | Read review
“Ask for Sea View room as great view and big rooms”
 of 5 bubbles 447luciak, 12 Jan 2017 | Read review
“If you like pizza and very basic living then this hotel is for you”
 of 5 bubbles traceyj299, 6 Jan 2017 | Read review
“Ask for refurbished room”
 of 5 bubbles emma90_11, 2 Jan 2017 | Read review
5 of 5