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Cosmopolitan

12/06/2017 13/06/2017
1 room 2 adults 0 children
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280 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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darwen
Reviewed 3 weeks ago

We stayed here just for one night for a surprise weekend away. Taxi from airport to hotel €20 which is the norm. Had to pay additional €1.65ish per adult per night as we checked in, tourist tax! The hotel was clean, staff were very friendly. The room was very spacious, clean and had every thing you could think of. The...

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Helpful?
Thank yvonne d
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Yvonne, First of all we would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Cosmopolitan our aim is to exceed the expectations of our guests and it is most inspiring for all members of our...

Reviewed 21 February 2017

Nice hotel close by the beach in a more relaxed area of El Arenal. The hotel offers a great tranquil pool and staff is really friendly. Bed was super comfortable, rooms and bath rooms are clean but could be a bit more spacious.

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Helpful?
Thank Vanny T
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Vanny T, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We...

London, United Kingdom
Reviewed 2 October 2016

Pro: The hotel was of a high standard, staff were friendly, helpful and multi-lingual. The room was more than adequate for our needs, clean, tidy and well kept. Had a balcony which had a view of the pool; was lovely. Had room service which was of a good standard, beds were made up, room cleaned and change of towels daily....

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Helpful?
1Thank butterfield2555
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, First of all we would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Cosmopolitan our aim is to exceed the expectations of our guests and it is most inspiring for all members of our...

Reviewed 10 September 2016 via mobile

I went with my the other half in early september this year.the hotel was nice and quiet ,we had pool view which was amazing .our room had breakfeast included and i can't complain at all about this ,was a nice selection .the beach is like 5 min walk and is beautifull .loads of germans tourist in the area ,i didn't...

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Helpful?
1Thank Alecsandra D
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Alecsandra! Thank you for your positive feed back about your visit to our Cosmopolitan Hotel. We are glad to hear that you enjoyed here. We wish to welcome you back in order to provide you another fun and relaxing time! Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team.

Lund, Sweden
Reviewed 10 September 2016 via mobile

Perfect hotel. Approx 10 minutes walk from the beach, but that was no problem. Very nice and small pool area with wonderful sun beds and good pool service. Nice, very well cleaned rooms, all with balcony. The staff are incredible friendly, and had huge local knowledge. We tested two recommended restaurants and were not disappointed. Small detail: please order snacks...

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Helpful?
1Thank glennavb
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Client, Thank you for your review of your recent stay at our hotel. We are pleased you enjoyed your stay at our hotel and our customer service standards. We hope to welcome you back at our hotel in the very near future. Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team.

Greater London, United Kingdom
Reviewed 9 September 2016 via mobile

The hotel is nice, clean but definely is not 4 stars, I do recon 3. I had a problem with shower cabin, it was leaking all over bath floor..the cleaning wasn't done propely, just a little touch....bedding the same..my body towels disappear 1 day, also the door tag disappear that's way the cleaning staff knocking at my door every morning...

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Helpful?
1Thank catalin_publisher
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Catalin, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason...

Reviewed 7 September 2016

‎Hotel was disappointing in all aspects- rooms were tiny, I asked for a duvet as nights were cold,and guess what? No duvets in the hotel that claims to have a pillow menu ;) Food was terrible, they offer theme dinners, but in fact every day food is almost the same with slight modification,but still without taste! Meat or fish just...

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Helpful?
2Thank Karolina N
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Karolina, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. I am deeply sorry to hear that not everything during your stay was to your fullest satisfaction that...

Reviewed 2 September 2016 via mobile

First impression- very small room and even smaller bathroom,you could hardly open your suitcase,baby doll size! Pictures on the website give an impression of a much bigger room, don't get fooled! Plus that it was clean. Food was terrible, only deserts were good. The rest was completely tasteless,low quality and served like for a dog in a bowl, everything fried...

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Helpful?
4Thank Robert P
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Robert, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. About the food, we have ‘food safety management procedures’ based on the principles of HACCP...

Reviewed 1 September 2016 via mobile

We stayed for 8 days in this hotel and it's a very nice one.Food was amazing and staff very friendly. Big thanks to Raoul from reception( he booked a taxi for us in seconds and always been helpfull) and also for Katya and Miguel from restaurant.Owerall, the hotel is clean with a really nice pool and a nice wiew from...

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Helpful?
1Thank Crudu I
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. We have differents juices where you can choice, sorry for any inconvenience. Without a doubt,...

Hemel Hempstead, United Kingdom
Reviewed 31 August 2016

Had a lovely 5 night trip here, arrived to very friendly staff who checked us in, we booked a room with a pool view which was nice, fairly basic but very clean, with a TV and fridge, bathroom was clean however small, only thing that wasn't great was they have out the hair dryer in the bathroom, so it gets...

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Helpful?
1Thank Julie H
Hotelcosmopolitan_13, Subdirectora. at Cosmopolitan, responded to this review

Dear Julie, Thank you for your nice feedback. We are pleased to hear that you enjoyed your stay at Hotel Cosmopolitan and that you appreciated the service and our friendly staff. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We wish to welcome you back in order to...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Cosmopolitan is located at Playa de Palma, 400m from the beach and 8 km from the main city Palma de Mallorca (public bus stop just opposite the hotel) and 3km from the airport. The hotel has 196 double rooms, 4 superior double rooms, 17 single rooms and 10 suites. Hotel Cosmopolitan has completely renovated its facilities, adding many details to create more space for a comfortable stay. We would like to offer you a personalized service in order to make your stay as pleasant as possible. ... more   less 

Additional Information about Cosmopolitan

Address: Calle Mar D'Aral 4 C | Las Maravillas, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $143 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmopolitan 4*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Cosmopolitan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmopolitan Playa De Palma, Spain - Majorca
Hotel Style:
#15 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from Cosmopolitan staff and other travellers.
12 questions
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Solihull
8 months ago
West Suusex
Sunderland, United Kingdom
over a year ago
over a year ago

See all questions (12)

Questions? Get answers from Cosmopolitan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking pool”
D456ZFjulieh, 31 Aug 2016 | Read review
“I would ask for rooms away for the main lift as I believe this could be noisy and also ask for a room overlooking the pool !”
CarlaPelham, 24 Aug 2016 | Read review
“Definitely get a pool view room.”
Frances1465, 17 Aug 2016 | Read review
“Choose a pool view we found this very quiet”
Juli2311, 9 Aug 2016 | Read review
“Not the second floor where rooms had awful soundproofing”
tillyhosk, 29 Jul 2016 | Read review
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