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I cant tell you what a wonderful experience we had at this hotel. The staff were happy friendly, couldn't do enough for us. Every meal time we were greeted with a smile and a welcome. The meals were excellent with plenty of variety each day....More
February is not the warmest month. I found the hotel great for eating and lounging about. That said i did find a great app Moovit which tells you where to walk to catch buses and trains in Palma. The hotel is well placed for the...More
Me and my daughter went to this hotel for a relax after a illness I had . Well how do I start.check in at this German hotel from a nice gentleman was good he was the only one that was nice of all the hotel...More
1 Thank evelyn2384
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu BravoResponded 5 days ago
Thank you for taking the time to give us your feedback and for expressing your concerns.
We place great importance on providing our guests with unforgettable experiences and it is disappointing to see that you left our hotel thinking otherwise. We appreciate our...More
AVOID THIS HOTEL UNLESS YOU ARE GERMAN! Hotel itself is fine, very clean and food is great however majority of guest staying here were German apart from four other Brits. Even the hotel staff speak German rather than English. All surrounding bars and restaurants are...More
2 Thank Rebecca_Morrice
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu BravoResponded 6 days ago
Thank you for choosing our hotel and for taking the time to share your experience with us.
Firstly, it is important to underline that as a global brand, we do offer accommodation to guests of all ages, nationalities as well as personal backgrounds...More
Visited Mallorca with partner and daughter 8 months old. Hotel is lovely and clean, food and drink great however only maybe 5-6 other English guests everyone else German, no English papers at local shops and no other English people outside of the hotel. Good for...More
6 Thank Tomhannahandmillie
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu BravoResponded 4 weeks ago
Thank you for taking the time to give us a valued feedback following your recent stay at our hotel.
We are glad that our facilities and the cleanliness were to your satisfaction and since for RIU gastronomy is a very important aspect we...More