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HSM Golden Playa

174 reviews
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Traveller (300)
Dining (131)
Pool & Beach (86)
Overview
  • Excellent42%
  • Very good35%
  • Average17%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (174)Write a Review
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All reviewsquiet areastaff for making our stayon arrivalevery morningbreakfast and dinnerexcellent locationsalad barnice beachmanoloplayaspaincanteeneuros
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1 - 5 of 51 reviews
Reviewed 15 October 2017

We enjoyed our stay here, but I'm not sure if we'll ever be returning. It's a fine hotel, an excellent 3-star hotel but a struggling 4-star hotel. There are various deficits in their attention to detail that prevent it from being a true 4-star hotel:...More

Thank tobiasfam
Reviewed 13 October 2017

My friend booked this as we wanted a last minute getaway so we booked and arrived within 48 hours for 4 nights at the end of Sept/Beginning of October. The location is excellent, just by the beach and appeared to be in positioned in a...More

Thank Oakleyto
Reviewed 29 July 2017

Golden Playa is a very good hotel on the Playa de Palma beach, in a quiet area, also close to the centre. The food was good, the room spacious and very clean. WE had halfboard, the hotel does not provide lunch.More

Review collected in partnership with Wizz Tours
1  Thank Ramona M
Response from 4409, Director de Relaciones con Clientes at HSM Golden PlayaResponded 4 September 2017

Dear Ramona, Thank you so much for sharing your opinion with us. We are so happy to read that you enjoyed your stay at our hotel and also you liked the food and your room. We will be very pleased to welcome you back again...More

Reviewed 24 July 2017

The location is great, the rooms are clean, the staff kind and helpful. The only "disturbing" thing is in the mornings the maids pulling the beds on the foor, and it is very loud. We were in the second floor end heard almost everything :/...More

Thank Rita K
Response from 4409, Director de Relaciones con Clientes at HSM Golden PlayaResponded 1 August 2017

Dear Rita, We would like to thank you for having chosen HSM Golden Playa to spend your holidays in Mallorca. We apologize about the noise caused by our maid, we take notes about your suggestion. Thank you for recommend our hotel, we will be pleased...More

Reviewed 26 April 2017

Had a "suite" as we travelled with a big family of 3 children. I would not necessarily call it a suite since it looked not to differ in any way from the other rooms except there was an additional foldable sofa/bed in a small windowless...More

Thank leidensee
Response from 4409, Guest Relations Manager at HSM Golden PlayaResponded 28 April 2017

Hello Leidensee, First of all, we would like to thank you for your time sharing your opinion in Tripadvisor. We are regretful to know that your perception of our resort did not comply with the image of a four-star hotel. We are very sorry to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$111 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Playa de Palma
#19 On the Beach Hotel in Playa de Palma
#27 Luxury Hotel in Playa de Palma
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Playa de Palma
#19 On the Beach Hotel in Playa de Palma
#27 Luxury Hotel in Playa de Palma
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (300)
Dining (131)
Pool & Beach (86)
Room & Suite (85)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
makinsav
9 January 2018|
Answer
Response from Rita K | Reviewed this property |
Hi, They charge a little fee for the pool towels, but when you give it back they give back the money. And yes, there was a kettle in the room. :)
0
Votes
Tony B
6 November 2016|
Answer
Response from 4,409 | Property representative |
Hello! Thank you for your message. Unfortunately drinks are not included in meals, they have a charge. If you have any question more, please do not hesitate to contact us. Kind regards
1
Vote
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Rockhopper50
1 August 2015|
AnswerShow all 2 answers
Response from janb1949 | Reviewed this property |
When you come out of the Hotel turn left you can walk or catch the small train that runs up & down the promenade shops (gifts/clothes)/restaurants all the way to Arenal - turn right shops all the way to Canpastilla & if you... More
0
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Room Tips
"High floor, as close to the waterfront as possible"
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"All rooms seem to have a great view"
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"High floors have a view to die for."
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"there is no tips, just don't go and waste your good earned money honestly you will regret your decision"
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