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HSM Golden Playa

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151 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Dublin, Ireland
Reviewed 28 September 2016

Hotel reception staff pleasant and helpful , late flight and food provided in the room . Problem with our room on arrival but an upgrade the following day sorted that issue . Bus service outside the hotel and only 1.50 euro into Palma . Beautiful sandy beach in front of the hotel . problem with wifi. In the bedrooms but...

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Helpful?
Thank sherry34_13
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear sherry34_13, We would like to thank you for having chosen HSM Golden Playa and for the precious time you dedicated in sharing your feedback about your stay with us. We will congratulate all the team for the good service provided especially Antonia and Manolo. We hope your journey back was a safe and pleasant one and you will return...

Ploiesti, Romania
Reviewed 28 August 2016 via mobile

Loved our staying at Golden Playa, i've been walking all over the location and in front of the hotel is a sandy, calm beach, nice water, best atmosphere in Palma. The staff is very friendly, especially Pepe, numero uno. Great food, big variety of dishes every day, we had half-board dining. Our room was cleaned every day, nothing to complain...

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Helpful?
Thank Ruxandra C
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Ruxandra C, Thank you very much for your wonderful description of your holidays. We are very happy to know that you had a great stay with us, it is our main satisfaction. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied gastronomic offer.We will congratulate all the team for...

Dublin, Ireland
Reviewed 22 July 2016

Recently returned from a stay in HSM Golden Playa. Its listed as "Four Star" but does not quite reach those heights in a few aspects. The location is fantastic, on the beach, close to shops, bars, restaurants and Palma city. The staff are wonderful ,helpful and polite. The pool area is roomy with numerous beds and chairs. There is a...

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Helpful?
Thank brian d
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear brian d, We were regretful to learn that your perception of our resort did not comply with the image of a four-star hotel. Let me express our gratitude for your nice comments related to our service and facilities. Moreover, thank you for highlighting the profesionalism and kindness of our staff, be ensured that I will share with her and...

Reviewed 28 June 2016 via mobile

Loved every single thing about this hotel. From staff to the food, from room to the beautiful view. I absolutely have nothing negative to say about the golden playa. Staff was extremely helpful and cheerful; be it reception staff or the restaurant staff. They were very welcoming and willing to go extra mile to satisfy your needs. And then the...

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Helpful?
Thank Ayesha A
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Ayesha A, We are impressed about your fantastic review, we feel very proud to know that you have enjoyed your holidays in our hotel. Your satisfaction is our happiness. Let me express our gratitude for your nice comments related to our service and facilities. Moreover, thank you for highlighting the profesionalism and kindness of our staff, be ensured that...

Reviewed 8 June 2016

We read quite a lot of reviews of hotels in the area before we booked this one and it was everything we expected. Great breakfast buffet, clean rooms, very friendly and personal staff. We didn't eat meat, which was not really a problem. The hotel is literally right at the beach, so it's very easy to walk everywhere (stores, restaurants)....

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Helpful?
Thank Signý B
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Signý B, We want firstly to say thank you for making HSM Golden Playa your destination hotel for your recent holiday to Majorca and also for sharing your holiday experience with us and the Tripadvisor community. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied gastronomic offer. We are...

Reviewed 7 June 2016

The staff is simply fantastic! Always willing to go the extra mile regarding guest satisfaction! -very tempting breakfast and dinner, not good for those willing to keep the bikini figure. Location and view from the room were also very good.

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Helpful?
Thank Rubina F
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear Rubina F, Let me express our gratitude for your nice comments related to our hotel and facilities. Moreover, thank you for highlighting the profesionalism and kindness of our staff, be ensured that I will share with her and the entire team your nice words. We look forward to welcome you back soonto continue enjoying pleasant experience with us! Best...

dunfermline
Reviewed 15 April 2016

What can i say about this fabby hotel, only stayed for one night as our room was not available next door @ the tropical !! The golden Playa was superb, clean , modern, cool,fantastic friendly service, great food, we stayed on the fourth floor and what a view , i could not believe it, we will defo return, many thanks...

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Thank chillaxx
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, We are very pleased for this wonderful opinion. We are very happy when we obtain our main goal that is guest happines. It is great to know that you loved all the hotel and services. We are going to congratulate all the staff for his good work. We would like to welcome you again in our hotel or...

Salisbury, England, United Kingdom
Reviewed 15 November 2015

Where shall I start, Hotel is clean, tidy, nice polite staff, that is the nice bits, now for the rest which is not pleasant reading. This hotels DO NOT cater for English people, it is geared purely for our German friends even down to the radio music playing in public areas. 1. ROOMS. clean tidy, spacious. beds are abysmal with...

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3Thank Christopher O
Bern
Reviewed 15 September 2015

My Husband and I arrivied erlier than we first expected. Kati at the reception was Very nice and was able to check us in straight away. She should be the employee of the month. The room has a great view overlooking the pool and the sea. The room was "clean" maybe "Spanish style " we choose to have our room...

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Helpful?
Thank Metteemma
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you have enjoyed your holiday. Our staff, especially Kati and Aliz, will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism and confirm...

Leigh-on Sea, United Kingdom
Reviewed 12 September 2015

Just arrived home after 7 nights at the HSM Golden Playa and thought id put in a review. Lets start with the positives… A quiet hotel, very little noise at all, so a peaceful stay. Right on the beach, walk out of the hotel, cross the road and your on a fantastic beach. Very friendly and helpful staff (almost all)....

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Helpful?
Thank terry m
4409, Director de Relaciones con Clientes at HSM Golden Playa, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are glad to know that you liked the location of our hotel. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We are sorry to read that your stay in our hotel did not meet your expectations....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
GENERAL: The 4* hotel HSM Golden Playa is situated in front of a long, sandy beach. The hotel has been recently refurbished (winter 2010-11) and offers high quality facilities and service. Its superb location and staff's friendliness are acknowledged among its faithful clients who visit the hotel year after year and offer the best recommendations. The hotel opens from February to October. LOCATION: The hotel HSM Golden Playa is situated in a sea front position in Playa de Palma, one of the most popular and visited resorts in Majorca. Playa de Palma extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. The most outstanding features of the hotel are: its proximity to Palma de Mallorca (12 km) and the airport (4 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, ideal to go by tourist train, by bike or simply walking. Impressive marine park "Palma Aquarium", one of the biggest in Europe, is only steps away from the hotel. The water park "Aquacity" is situated 6 km away. The golf course Golf Son Antem is 10 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is only few meters away from the hotel. The hotel HSM Golden Playa has a direct access to the beach and the sea promenade. ROOMS: The hotel offers refurbished double and single rooms that give a fresh and more up-to-date look to the hotel. All the rooms offer modern decoration with bright, mediterranean colours. All of the rooms include a bathroom, hairdryer, heating and air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), music channel, LCD satellite TV and a balcony! All of double rooms come with a spectacular sea view (direct or lateral). The hotel also offers comfortable and cozy Junior Suites, with a direct sea view. Junior Suites consist of a living room and bedroom with LCD satellite TV and a bathroom, spread in 29 m². GASTRONOMY: The hotel offers a half board food and beverage package (breakfast and dinner). In 2011 the restaurant began to offer an outstanding buffet with show cooking. All meals are served in thematic buffet style and offer a wide selection of cold and hot dishes, a variety of homemade desserts and fruit. Drinks in half board are not included in the price (dinner). The clients are asked to wear suitable clothes for dinner. FACILITIES: The hotel offers a spacious swimming pool for adults and a separate one for children, with spectacular sea view! There is a spacious terrace with sunbeds and sunshades. Bar service at the pool, with its "chill out" corner, an ideal place to have a drink while enjoying beautiful sunset. In winter the hotel offers indoor swimming pool and "wellness & relax" area which includes: Turkish bath, hydrotherapy pool, jacuzzi, sauna, small gym, with no extra cost. Refurbished and spacious common areas. Bar indoors, game room, meeting room. Storage place for bicycles. CHILDREN: Swimming pool for children. There are also baby cots and high chairs available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: The hotel is specialized and certified in cycling tourism: not only the hotel has a well prepared storage room for bicycles, but also it offers the general information about cycling routes, meals adapted to the cyclists' needs, etc. Possibility to practice sports in the area. ... more   less 

Additional Information about HSM Golden Playa

Address: Calle Marbella 14, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $132 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HSM Golden Playa 4*
Number of rooms: 115
Reservation Options:
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Also Known As:
Golden Playa Hotel Playa De Palma
Golden Playa De Palma
HSM Golden Playa Playa De Palma, Spain - Majorca
Hotel Style:
#11 Spa Hotel in Playa de Palma
#21 On the Beach Hotel in Playa de Palma
#25 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from HSM Golden Playa staff and other travellers.
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Questions? Get answers from HSM Golden Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem to have a great view”
 of 5 bubbles , 7 Jun 2016 | Read review
“High floors have a view to die for.”
 of 5 bubbles chillaxx, 15 Apr 2016 | Read review
“there is no tips, just don't go and waste your good earned money honestly you will regret your decision”
 of 5 bubbles 909christophero, 15 Nov 2015 | Read review
“Upper floors has a great view”
 of 5 bubbles Metteemma, 15 Sep 2015 | Read review
“We prefer a top room as you have a lovely view - but all rooms are nice”
 of 5 bubbles janb1949, 21 Jul 2015 | Read review
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