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125 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Reviewed 27 August 2012

We visited Hotel Neptuno in August 2012. The location is great, just across you have the sea. Our room was spacious and clean. It had a fridge (ex mini-bar) and a good wifi connection. Staff was friendly and there was a lot of choice on the buffet. While we had paid extra to have sea view, we just got a...

3Thank bossel06
KarolMallorca, responsible of quality department at Neptuno, responded to this review

Dear guest, thank you for staying with us at the Hotel Neptuno and for recording your comments in terms of your recent stay. We apologize for any inconveniences we have caused you and we are sorry because we could not comply your expectations during your stay. About the air condition we will like to inform you, that in the morning...

boscobel, jamaica
Reviewed 13 August 2012

Pros: Very nice rooms. Incredibly thoughtful staff. Right on the beach. Boardwalk is super for walking, running, or biking. Very nice pool. Good breakfast. Unremarkable dinner. Cons: the HUGE club (the property next door) drew a very trashy clientele. From 1400-0500 expect to see large groups of stag parties acting ridicolous and trashing the pristine beach. The area kind of...

2Thank agrazi02
Buffalo, New York
Reviewed 2 May 2012

I stayed at this hotel at the end of April. Great staff, clean rooms, clean hotel, nice pool area, good food, great location. Beautiful walk along the beach. The only complaint is having Mega Park right next door, it gets loud around 3 at night when they leave the club. If you have the doors closed you are fine, however...

1Thank Carin S
Cluj-Napoca, Romania
Reviewed 13 April 2012

We stayed at this lovely hotel in september of 2011.. My opinion is the fact that this hotel is the best 4 star hotel in Neptuno..why am I saying this? Very simple answer :this hotel is located very very close to the beach in the middle of the resort. We had a double room with frontal sea view.It was lovely...

2Thank chucky31_11
Tyne & Wear
Reviewed 25 March 2012

We stayed at Neptuno for ten days in October 2011 and whilst we can't say much negative about the hotel, we wouldn't rush back. Our room was clean, well appointed and comfortable. The public rooms are spacious, the the swimming pool was very well maintained (though freezing despite the all-day sun), and the poolside was well stocked with loungers. In...

Thank Patch69
Reviewed 24 August 2011

The hotel is located in the heart of Playa de Palma, on the first line to the sea, the promenade separating the hotel from the sea. In front of the hotel it is the bus station for Palma (bus no 25 recommended –express line), the fare being 1, 25 EUR. We stayed at this small and quite hotel at the...

1Thank strumph
Iasi, Romania
Reviewed 29 July 2011

we loved the hotel and espacially the food. the pool has the jacuzzi and the staff was helpful. thank you for a great vacantion!

Thank georgeepopa

94 photos of this hotel

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View from Room (6)
Hotel & Grounds (14)
Pool/Beach Area (13)
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Room/Suite (5)
Hotel & Grounds (6)
Family/Play Areas (2)
Pool/Beach Area (8)
Dining (3)
Business Centre/Function Rooms (5)
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Neptuno has an extraordinary beachfront location in the very heart of Playa de Palma. The hotel has 114 rooms, most of them have front or side sea view, 5 of them are junior suites and 3 of them are suites. All our rooms have a terrace with double glazed windows (sound insulation), air conditioning and/or central heating, satellite TV with radio channels, telephone, refrigerator cabinet, safe (with charge) and large closets. Bathroom/WC with two sinks, hair dryer, makeup mirror, telephone and small personal care products. The restaurant has a splendid buffet with a great variety of food and offerings for both guests who wish to follow a special diet as well as those who want to enjoy a great variety of Mediterranean and international dishes. The hotel has in total 2 pools, OUTDOOR POOL with whirlpool, children's section and one access ramp. The terrace is overlooking the sea, has sun beds and parasols, children's playground and ping-pong. INDOOR POOL with whirlpool (open from 01.October to 01.May). Distances: Beach: 35 mts, Medical center: 45 mts, Bus stop: 35 mts, Playa de Palma (center): 470 mts, Golf course: 10 mts, Capital (Palma de Mallorca): 15 kms. (Bus 15 from EMT goes directly to the center of the city), Port: 20 kms. ... more   less 

Additional Information about Neptuno

Address: Calle Llaut 34 | Apartat de Correos 29, 07600 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $125 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptuno 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Neptuno Hotel Playa De Palma
Neptuno Playa De Palma, Spain - Majorca
Hotel Style:
#18 On the Beach Hotel in Playa de Palma
#22 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from Neptuno staff and other travellers.
4 questions
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Questions? Get answers from Neptuno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view room”
 of 5 bubbles lyndyLiverpool, 22 Aug 2016 | Read review
“Rooms with the sea view are wonderfull.”
  • view from room
  • triple room
 of 5 bubbles hartmannr2015, 15 Aug 2016 | Read review
“Rooms above the pool area facing west are the quieter”
 of 5 bubbles rogermZ2306HS, 19 Apr 2016 | Read review
“a room facing Mega park is fun with plenty of sunshine.”
 of 5 bubbles DL530, 16 Apr 2014 | Read review
“Best rooms are the ones with a sea view”
 of 5 bubbles 946mandyh, 23 Aug 2013 | Read review
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