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Iberostar Bouganville Playa

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3,336 Reviews from our TripAdvisor Community

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Showing 2,540: English reviews
bracknell
Reviewed 15 October 2015

I've just returned from a 10 night stay stayed on the 7th floor with sea view the room was bright clean and tidy with safe and fridge with a TV with numerous English channels. There was still some work being carried out on the 1st and 2nd floors as well as pool area which never really bothered us. The pool...

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2Thank julie w
Cheltenham, United Kingdom
Reviewed 13 October 2015

I stayed at this hotel as a lone traveller for one week, late September and early October 2015. I found the room to be well-appointed and of a decent size. Everything felt clean and modern (I believe that the hotel is undergoing a programme of refurbishment). I was on the fifth floor with a small balcony and a good sea...

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3Thank 19AB58
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, We appreciate you taking the time to share your feedback on your holiday experience at our IBEROSTAR Bouganville Playa hotel as we are continuously striving to perfect our services for our valued guests. We were sincerely sorry to know that you were dissatisfied with the restaurants and dining experience. We have discussed your comments regarding these points with...

Reviewed 13 October 2015

Stayed at the Bouganville 4 times before very pleased with all the refurbishment that has taken place. Dining room much more bright and cheerful food really good. Changes outside around the pools really good. Booked a room with sea view on the 11 floor really nice glad I paid the extra, the Star Prestige was a real bonus didn't know...

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1Thank Anna J
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Anna, We first would like to thank you for your loyalty to our IBEROSTAR Bouganville Playa hotel when holidaying in Tenerife and for your lovely review of your recent holiday experience among us. Moreover we are very pleased to read your satisfaction with the exclusive services and amenities reserved to guests staying in Star Prestige accommodations as well as...

Reviewed 12 October 2015

brilliant hotel with fantastic rooms and service. They have been upgrading the hotel subtly for few years now, this year its a major job that's almost complete looking at it. Well worth the minimal upset of building noise. It didn't detract from a good holiday.

Review collected in partnership with Iberostar
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Thank Martinmack3
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our IBEROSTAR Bouganville Playa hotel, we are very pleased to read that your enjoyed the overall experience and that you appreciated the many improvements made to ensure enjoyable and comfortable stays to our clientele. Once again thank you for your time; we...

Reviewed 12 October 2015

I did arrive at 23.50H and the receptist was great. The room is OK, and the breakfast is best thing that the hotel has. What is bad: Very very poor internet (paying or not) Deposit for the towels and need to get it at reception (away from the pool) Lifts are crazy

Review collected in partnership with Iberostar
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1Thank Alexandre B
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Bouganville Playa hotel for your holidays in Tenerife and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. Please...

Isle of Man, United Kingdom
Reviewed 12 October 2015

Just returned from our fourth stay at this hotel, we requested and got a refurbished room on a high floor (10th) with a pool/sea view, previously we had trouble getting lifts but for some reason this year had no problem at all. The room was lovely and clean as was the bathroom that had a shower rather than a bath...

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2Thank JanandDave3009
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, We first would like to thank you for your loyalty and trust in our IBEROSTAR Bouganville Playa hotel, as well as for the time you spent to share your recent experience on TripAdvisor. We lament the difficulties with the air conditioning and not being informed immediately as we would have looked for a solution, for a future occasion...

Leicestershire, United Kingdom
Reviewed 11 October 2015 via mobile

Paid extra for a room with sea view and had a bit of an argument to get it but after the bad start the hotel was great and food was brilliant , we stay in the canaries a few times a year and this is one of the best so far, will be back, also very close to the front...

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5Thank 1TAYLOR1
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, Thank you so much for the time you took out of your day to share your satisfaction on your holiday experience at our IBEROSTAR Bouganville Playa hotel; it is beautiful to hear that ours was one of the beat hotels you visited so far in the canaries, this is a wonderful recognition, especially considering the wide selection of...

wisbech
Reviewed 10 October 2015

We booked what was to be our third 18 night stay at the bouganville on December 5th 2014, previous visits the hotel has been gold star in every way. as suggested on our last visit we sent an email in late August to request the same room as last year (622) a few days later we received a reply stating...

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5Thank colin b
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Colin, We were very disappointed to read your experience, whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Overbooking is a highly exceptional situation for IBEROSTAR. We work hard to prevent this from happening and whenever we reach the maximum occupation, we immediately inform all of...

aberdeen
Reviewed 8 October 2015 via mobile

Went star prestige again this year and was very disappointed We had room 1076 last year it had a bath (which I prefer) and drawer space. (Requested but told on arrival(Sunday)was occupied, but we could maybe have on Tuesday after 1 pm , didn't fancy living out of suitcase for nearly three days. We were in room 946 which was...

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3Thank tellasis
glesga
Reviewed 8 October 2015

I booked this holiday and hotel on the recommendation of a friend and I was not disappointed. After booking and paying I received a letter 2 weeks before travel to advise us that there was renovation work at the hotel, after much deliberation I e-mailed the hotel directly to ask them about this and to request a room which would...

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5Thank twowoman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The IBEROSTAR Bouganville Playa Hotel is a family hotel in Costa Adeje, along the shores of Playa del Bobo. This top hotel is ideal for family holidays on the island of Tenerife thanks to its attentive and professional staff, countless fun-filled activities, and the best in comfort that you could imagine during your stay along the Costa Adeje. The IBEROSTAR Bouganville Playa offers its clients the best possible service. StarPrestige: Find the exclusive benefits and services offered in this new zone. Book your room in the new StarPrestige zone. All Star Prestige rooms and the Star Prestige zone are both exclusively for adults. In this distinct area you will enjoy personalised services, private access to whirlpool tub and sunbathing area with spectacular views of the sea, open bar on the restaurant’s terrace serving water and fruit during the day, courtesy mini bar, free Wi-Fi, daily national and international newspapers and late check-out at no extra charge, subject to availability. Entertainment. The IBEROSTAR Bouganville Playa offers guests an extensive list of leisure options available at all hours of the day including fitness room, nightly music and dancing, karaoke bar, indoor and outdoor sports, and an amazing sandy beach to relax and play. Tenerife—An Aquatic Paradise. The island of Tenerife has become a favourite travel destination for all water-related sports. Close to the hotel are numerous businesses and schools providing lessons or tools for your water-sport needs during your Playa del Bobo vacation. Sports include scuba diving, windsurfing, sailing, and water skiing, among others. Fun and Games for the Smallest Travelers. Children can have a good time at the hotel's Mini-Club, specifically designed for them, where they can play and learn with many activities. For a nominal fee, parents, in turn, can take advantage of the hotel's evening childcare service in order to get away for a peaceful evening with the assurance that their little ones are in the best hands. Premium Wi-Fi. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to six devices – to use during your stay. ... more   less 

Additional Information about Iberostar Bouganville Playa

Address: Eugenio Dominguez, 23 | San Eugenio Beach, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: $181 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Bouganville Playa 4*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Despegar.com, Hotel.de, Agoda, Orbitz, HotelsClick, HRS and Iberostar so you can book your Iberostar Bouganville Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Bouganville Playa Hotel Costa Adeje
Iberostar Hotel Bouganville Playa
Iberostar Hotel Adeje
Bouganville Playa Tenerife
Iberostar Bouganville Playa Costa Adeje, Tenerife
Hotel Style:
#10 On the Beach Hotel in Costa Adeje
#13 Luxury Hotel in Costa Adeje
#16 Family Hotel in Costa Adeje
#31 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Bouganville Playa staff and other travellers.
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Questions? Get answers from Iberostar Bouganville Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ninth floor have newly refurbished rooms.”
 of 5 bubbles GregC942, 28 Mar 2017 | Read review
“Choose any room as they all have a view, even lower floors are actually 3 floors high.”
 of 5 bubbles B4977GZdianel, 27 Mar 2017 | Read review
“Go Star Prestige”
  • Star Prestige Sunbathing Deck
 of 5 bubbles GrahamLeedsUK, 26 Mar 2017 | Read review
“ask for a pool view room”
 of 5 bubbles pat186411, 25 Mar 2017 | Read review
“Ensure you ask for a room number 1 - 28.on any floor.”
 of 5 bubbles EastMidsOden, 22 Mar 2017 | Read review
5 of 5