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Grand Luxxe Riviera Maya

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470 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Milwaukee, Wisconsin
Reviewed 3 days ago NEW

You'll see a lot of one-star reviews for vacation club resorts based on the hard-sell of the salespeople. This vacation club does that, but the resort itself is fantastic. The hard-sell and the service are the only reason this isn't a 5-star review. First - we are already members. We go to the "member update" to learn about upcoming building...

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Helpful?
Thank MalevolentWeb
Gilbert, Arizona
Reviewed 3 days ago NEW

Great resort and accommodations. Loved the pools. The breakfast buffet is a great value. We had access to all the pools. The property is laid out beautifully. The cooling pool on the back balcony was awesome. Lot's of things to do, but quite enough to just relax. Really could have done with out the high pressure time share sales. Other...

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Thank bgbates
Ontario
Reviewed 4 days ago NEW

This was our second visit to the Grand Luxxe, Riviera Maya. We greatly enjoyed our stay, once again. Here are a couple highlights, tips, and suggestions if you are heading down. First - quick shout out to Lucy who is fantastic at the Grand Luxxe pool. She was a delight each time we had the pleasure of interacting with her....

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1Thank bp_thegolfpro
Bradford, Vermont
Reviewed 5 days ago NEW

This is the most luxurious resort that I have experienced. The room was beautiful. You can call for shuttle service when needed and it's quiet when it's necessary to relax. I did not see one young child when we were there. I'm not an ogre but some things associated with babies and teens can be avoided by staying at this...

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Thank josh5750
Grand Lake, Colorado
Reviewed 2 weeks ago

The resort is constantly changing with new amenities being added. A new beach club is under construction and the artificial reef for snorkelers is in place and attracting fish. The Cirque theater is wonderful and if you do not wish to see the show do not miss eating at the Nektar Restaurant. All of the restaurants are good but my...

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3Thank garywindsor
Ajijic, Mexico
Reviewed 2 weeks ago via mobile

We have visited your Rivera Nayarit site 2 years ago and the Mayan Palace in Playa last February. And again in September. We love it so much we'll be at the Grand Mayan in February. You are our favorite timeshare. The Burger place was awesome as was our waiter for the week Dario. We had 2 days when he was...

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3Thank MMiller66
Midland, Texas
Reviewed 2 weeks ago

Beautiful Resort- I stayed in a Studio that was very very large - (2) decks, (2) TVs, large bath room with spa tub. The hotel did two room services a day. The service was simply outstanding. Pretty much anything I needed there was someone to help me. The property is very large and it easy to get lost. They had...

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Thank Cary L
Calgary, Canada
Reviewed 3 weeks ago

Beautiful spa, gorgeous, and fabulous massage. However, multiple people were notified of my need to avoid sesame oil due to my toddler's severe allergies. Right up until I lay down for my massage, everyone said no problem, and it was noted on my form right at the top. After lying down, the masseuse came in and I didn't realize it...

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1Thank lblb13
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear Guest: Thank you very much for submitting your review of our resort. Please accept our sincere apology for the inconvenience experienced during your visit to the spa. All our staff has a strict regimen of training and supervision, in order to provide the highest level of service our guests expect from us. We will of course investigate the situation...

Ottawa, Canada
Reviewed 3 weeks ago

The rooms here are fabulous -comfortable, swanky, and amazing. The service is also fabulous. The gym is great, the views are amazing, the boardwalks are wonderful. We have nothing bad to say about this place. Some might find it far to the beach or pools, it is a walk, but we found that the walk was lovely. restaurants are pricey,...

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1Thank Harte_Family
Reviewed 4 weeks ago

5 Star Resort with fantastic restaurants. Circus de Solei on the grounds, and is a must see for dinner and show. 3 Levels of accommodation, from Bliss, Grand Mayan, and Grand Luxxe. All are located ideally on the grounds. The Grand Luxxe utilizes golf carts to transport you around the grounds. Two pools on grounds with pool bars, and restaurants...

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Helpful?
Thank Naplesbeachbum

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Amenities

Highlights
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Grand Luxxe Riviera Maya

Address: Calle Carretera Federal Km 48, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Number of rooms: 6
Also Known As:
Grand Luxxe Riviera Maya Playa Paraiso
Hotel Style:
#1 Spa Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#2 Romantic Hotel in Playa Paraiso
#3 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Grand Luxxe Riviera Maya staff and other travellers.
136 questions
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Questions? Get answers from Grand Luxxe Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floor the better.”
 of 5 bubbles bp_thegolfpro, 4 Dec 2016 | Read review
“Ask for a room with a water view”
 of 5 bubbles josh5750, 3 Dec 2016 | Read review
“I do not think there are many rooms with views to the ocean. Most rooms have jungle views. You should pay for things with Pesos if you can”
 of 5 bubbles 724caryl, 19 Nov 2016 | Read review
“I think all rooms would be great”
 of 5 bubbles Harte_Family, 13 Nov 2016 | Read review
“all 3 level units, none looking over ocean. Huricane protected.”
  • Kitchen area in Grand Luxxe
 of 5 bubbles Naplesbeachbum, 5 Nov 2016 | Read review
5 of 5