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Grand Luxxe Riviera Maya

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509 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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Stillwater, Minnesota
Reviewed 2 days ago NEW

This is one big beautiful property that took a little while to figure out how to navigate. The walkways are gorgeous, meandering through the jungle on your way to various destinations. We traveled the last week in March with 8 people ages 75 to 6 and no one had difficulty walking from place to place. That being said the shuttle...

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Helpful?
1Thank MikenCheri
Toronto, Canada
Reviewed 2 days ago NEW

The staff at Vidanta Riviera Maya were excellent in every way. They went out of their way to make you feel welcome. They were friendly and couldn't do enough for us. I want to particularly single out Diana Perez the instructor for the stretching classes. Diana is a top-notch yoga instructor and conducted the stretching sessions on a very professional...

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Thank Linda C
Denver, Colorado
Reviewed 5 days ago NEW

We just spent two wonderful weeks at the Grande Luxxe. We are a family of six, parents and four young children. We had a two bedroom that was spacious and more than enough space and comforts for our stay. There was a huge living area, full kitchen, 2 1/2 bathrooms, three sleeping areas (not including main living area), and 4...

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3Thank polly79770
Boise, Idaho, United States
Reviewed 1 week ago

Service could not be better. The show at Cirque du Soleil was fabulous. All the restaurants were priced lower than I expected. The menu prices included taxes and tips. We used the Grand Luxxe pool several times and then discovered the Beach Club for Grand Luxxe guests. It was very good and the service top notch. I enjoyed walking on...

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Thank Ron G
Stillwater, Minnesota
Reviewed 1 week ago

We spent most of our days in the grand Luxxe pool area. The restaurants were all great, service everywhere top notch, clean, transportation is very good getting around, never much of a wait. Now the exceptional staff.building 1 consiair main floor what a fantastic lady Angelina, bellman building 1 Deigo (mr. Bourbon). Tram driver Stefany, grand Luxxe pool waitress Lucy,...

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Thank dbmiddle2n
Playa del Carmen, Mexico
Reviewed 1 week ago via mobile

Luis Dominguez and Marianna are a delight. We had a blast celebrating St Patrick's day. Every day with them is fun. Incredible team. I can't say enough about their personalities and how they care about each member here. They made my visit extra special.

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1Thank Terri L
The Woodlands, Texas
Reviewed 1 week ago via mobile

We stayed in a 2 BD suite with another couple. It was a great space to hang out and still have privacy. The suite was spacious and clean. The make up mirror in our bath was not working and when we told the concierge, it was fixed almost immediately. Housekeeping was very good with Luceria and Patricia. Dishes were washed...

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1Thank CASoccerMom82
long island, NY
Reviewed 2 weeks ago

Stayed at the 4 Bedroom Grand Luxxe Residence, February 25 - March 4th 2017. What can I say except " 5 Star ". Met by the representative outside the Cancun Airport of the Grand Luxxe, Vidanta. Just to make sure our Free Shuttle was there and all was done properly. The Grounds are impeccable. The 4 Bedroom was expansive and...

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1Thank buddie2
Martinsville, Virginia
Reviewed 4 weeks ago

We’ve become so spoiled by the Grand Luxxe Riviera Maya that it is our favorite place to go to do nothing except eat, sleep, read and enjoy the warm Mexican sun and people. January weather just can’t be beat…mid-80’s during the day and mid-70’s at night. When we came during the summer it was much hotter but still nice in...

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3Thank PapaJerryW
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Grand Luxxe. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the gym, spa and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most...

Boston, Massachusetts
Reviewed 4 weeks ago

Everything about this hotel was 5 star, except the beach. There was not much water to swim, coral in the water. Service was top notch! Even though the beach was not the greatest ANGELA, the waitress at the beach bar was fantastic! Front end people were great also, special shout out to Diageo, "THE BEST". Biggest pool I have ever...

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1Thank lpgater

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Amenities

Highlights
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Babysitting

Additional Information about Grand Luxxe Riviera Maya

Address: Calle Carretera Federal Km 48, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Number of rooms: 6
Also Known As:
Grand Luxxe Riviera Maya Playa Paraiso
Hotel Style:
#1 Spa Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#2 Romantic Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#3 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Grand Luxxe Riviera Maya staff and other travellers.
159 questions
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Questions? Get answers from Grand Luxxe Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor, which was very private due to the jungle. I don't think the views are of the ocean from any rooms.”
 of 5 bubbles polly79770, 24 Mar 2017 | Read review
“All of them”
 of 5 bubbles dbmiddle2n, 20 Mar 2017 | Read review
“Always ask for rooms on the highest floor.”
 of 5 bubbles buddie2, 15 Mar 2017 | Read review
“We enjoy the first floor because you feel like you are right in the jungle and get to see the ground animals.”
  • Towell art
 of 5 bubbles PapaJerryW, 1 Mar 2017 | Read review
“Higher floors may have canopy view. This resort is "in the Jungle".”
 of 5 bubbles stephenbX7506QM, 13 Feb 2017 | Read review
5 of 5