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09/07/2017 10/07/2017
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    Mayan Palace Riviera Maya

    Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (2835)
          Pool & Beach (893)
          Room & Suite (257)
          Iberostar Grand Hotel Paraiso
          5,770 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,679 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Grand Velas Riviera Maya
          3,040 reviews
          #3 of 209 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,747 reviews
          #9 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent40%
          • Very good31%
          • Average14%
          • Poor7%
          • Terrible8%
          Travellers talk about
          Free Internet
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          Iberostar Grand Hotel Paraiso
          5,770 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,679 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Grand Velas Riviera Maya
          3,040 reviews
          #3 of 209 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,747 reviews
          #9 of 209 hotels in Playa del Carmen
           
          Write a Review
          Reviews (3,378)
          Traveller rating
          Traveller type
          Time of year
          Language
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          There are newer reviews for Mayan Palace Riviera Maya See the most recent reviews

          11 - 15 of 2,635 reviews

          Reviewed 3 weeks ago

          Jungle atmosphere, but everything you need is there. Service is excellent and so is the food! Huge pools although they were a little warmer than we would have liked. Lots of beach access, but it was fairly windy while we were there and so we...More

          Thank RottkampB
          Reviewed 3 weeks ago via mobile

          This was our second visit to the Mayan palace. We stayed there through an interval getaway a few years ago and liked it so decided to return. On our first visit we were in Building 11 and liked the location so sent an email a...More

          7  Thank Mary57_10
          Reviewed 4 weeks ago via mobile

          My husbands parents gave us their timeshare as a wedding gift and this is where we ended up. Mayan Palace is one of five hotels at this resort (Grand Mayan, Bliss, Grand Luxxe and Grand Bliss are the others). The staff is great and the...More

          2  Thank amandaC207603
          Reviewed 4 weeks ago

          I would like to start by saying every time I engaged an interaction with an employee it was 5 stars. The service is great. The grounds are pretty nice as well as the room. The help was great as well. We enjoyed our stay in...More

          2  Thank dtell04
          Response from Socialmediamanager1, Manager at Mayan Palace Riviera MayaResponded 3 weeks ago

          Dear Guest: We are grateful for your taking the time to write a review about your experience at Mayan Palace. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are happy as...More

          Reviewed 4 weeks ago

          I got this room thru RCI exchange, did not pay the transfer fee since they had a promotion, used my points to pay for it. First off they do provide pickup from airport when you arrive, you have to call resort 3 days before and...More

          5  Thank Maria D
          Iberostar Grand Hotel Paraiso
          5,770 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,679 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Grand Velas Riviera Maya
          3,040 reviews
          #3 of 209 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,747 reviews
          #9 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Golf Course
          • Tennis Court
          Details
          • Hotel class
          • Hotel Style
          • #7 Luxury Hotel in Playa Paraiso
          • #8 Top resorts Hotel in Playa Paraiso
          • #8 On the Beach Hotel in Playa Paraiso
          • #10 Family Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 402
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • Mayan Riviera ,
          • Mayan Palace Cancun ,
          • Wyndham Playa Del Carmen ,
          • Riu Palace Riviera Maya ,
          • Cancun Grand Mayan ,
          • Grand Maya Mayan Riviera ,
          • Playa Del Carmen Wyndham ,
          • Mayan Palace Playa Del Carmen ,
          • Mayan Palace Riviera Maya Mexico ,
          • Mayan Palace Riviera Maya Playa Paraiso
          Add Photo Photos
          Traveller (2835)
          Pool & Beach (893)
          Room & Suite (257)
          Dining (222)
          Hotel & Grounds (1473)
          Family and Play Areas (41)
          Bathroom (17)
          Business Centre & Event Rooms (4)
          Nearby
          Sponsored by:
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Mairead N
          Thinking about going here for our honeymoon in January. Suitable Destination?
          17 June 2017|
          Answer Show all 6 answers
          Response from CarlaJim | Reviewed this property |
          The resort is beautiful but not all inclusive so you either have to buy groceries and cook or go out for your meals. Going out can get expensive. Personally I prefer staying in Playa del Carmen where you can explore.
          1
          Vote
          Mairead N
          Thinking about going here in January for our honeymoon? Suitable honeymoon destination?
          17 June 2017|
          Answer Show all 3 answers
          Response from Kim B | Reviewed this property |
          Yes! There were many honeymooners the week we there. Congrats on your nuptials!
          1
          Vote
          Brenda A
          Were the groceries at Jade reasonably priced?
          6 June 2017|
          Answer Show all 6 answers
          Response from CarlaJim | Reviewed this property |
          Personally we found it much cheaper to go into Playa to the Megastore. went in three times over 2 weeks. prices at the Jade were okay but still above what we wanted to pay for actual good meals. Restaurants were pricey but... More
          0
          Votes
          Room Tips
          "There were some rooms that looked like suites with kitchenettes and living rooms. A better choice if..."
          Read review
          "lower floor rooms, cooler...upper floor rooms, better view"
          Read review
          "The rooms closest to the pool allow you to avoid riding the shuttle back and forth to your room."
          Read review
          "Try to get close to the pool"
          Read review
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