We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mayan Palace Riviera Maya

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in Playa Paraiso
Check In Check Out
Show Prices
Management photos
Mayan Palace Riviera Maya
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,291 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mayan Palace Riviera Maya
See the most recent reviews
Showing 2,572: English reviews
Phoenix, Arizona
Reviewed 25 July 2011

We stayed at this hotel because the use of the Mayan Palace was a gift from the timeshare owner. That being said, we never looked into other hotel options, and I am approaching this review from a usage standpoint as opposed to a cost-for-value view. We also did not participate in the time-share pitch, but we saw many un-smiling people...

 Report
Helpful?
7Thank Sierra1023
New York City, New York
Reviewed 23 July 2011

The people at the hotel were nice cared for your saftey in mexico and the mexican food was amazing! The pool was huge and very warm! The hotel itself was beautiful and our room was nice! I would go again! The beach was rocky but very nice otherwise and had a beautiful pier! only one complaint the shuttles had scheducles...

 Report
Helpful?
4Thank alexisdanielle96
Weston, Florida
Reviewed 19 July 2011

The room for 6 people hardly is for4 The matress are hard as stone They offer a kitchen and is less than a kitchened everything small and bad quality The parking and valet is a real disaster we need to expend 1hour to get or leave the car The transportation inside the hotel is too slow we need to wait...

 Report
Helpful?
3Thank Isla2001
Rockwall TX
Reviewed 16 July 2011

My wife and I just got back this afternoon so I set down to write a Review before I forgot everything. We absolutely loved ths place, from the check in to the room, from the ocean to the pool, everything was top notch. Listen I've read hundreds of these reviews trying to decide wheater or not to go some where....

 Report
Helpful?
14Thank white1960
Dumfries, United Kingdom
Reviewed 15 July 2011

We stayed here for 2 weeks in June 2011, and enjoyed it very much. Accommodation: We had a 1 bed apartment which was a good size, and the basic kitchen was more that adequate for us, as we don’t want to cook when we are on holiday! The bed was huge and very firm, which suited us fine. The bathrooms...

 Report
Helpful?
9Thank Girlsnana
Skokie, Illinois
Reviewed 5 July 2011

Going to Mexico, it is REQUIRED to be swimming in the ocean every chance you get but, at this hotel there basically is no beach! The closest normal beach is a mile walking either left or right from resort. The service is great and the people are friendly but the mere fact that our phone and sunglasses were stolen and...

 Report
Helpful?
5Thank ebon13
Las Vegas, NV
Reviewed 2 July 2011

We just spent a week at Mayan Palace Riviera Maya. It rained for the first few days of the week. We enjoyed the stay and have a few tips for future travellers to the resort. One, expect the unexpected and you would have a good time. You may be given conflicting information by different people about products and services available...

 Report
Helpful?
8Thank didulich
Baltimore, Maryland
Reviewed 28 June 2011

My family of 16 stayed in 2 of the 2 bedroom condos and we had plenty of space. I emailed the resort ahead of time and requested rooms nearer the pool and next to eachother. They accomodated both of our requests! We were in building 8, within walking distance, but ended up taking the trolley to the pool whenever we...

 Report
Helpful?
4Thank OneLuckiGal
San Francisco
Reviewed 24 June 2011

We stayed at the Mayan Palace and the Grand Mayan. My wife didn't like the resorts because it was too big. Unlike many big resorts, which are built in a horseshoe shape around the pool, Mayan Palace is built in one straight line with the pools at one end. You needed to take a shuttle to the pool, especially if...

 Report
Helpful?
5Thank ATOMsf
San Bernardino, CA
Reviewed 23 June 2011

Beautiful hotel and the grounds are fabulous! The staff was wonderful and the bartenders really like my husband and his friend. They kept the party going at the pool bar and my friend and I just laid back and watched all the silly-fun! Service - very attentive. When we first checked in our A/C wasn't working. We called the front...

 Report
Helpful?
2Thank SoCalGal007

2,803 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2731)
Viewed
Pool/Beach Area (860)
Viewed
View from Room (52)
Viewed
Hotel & Grounds (388)
Viewed
Dining (195)
Viewed
Room/Suite (197)
Viewed
Bathroom (15)
Viewed
Family/Play Areas (38)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (982)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (15)
Viewed
Dining (15)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (4)
Viewed
Other (35)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.8 km away
Senses Riviera Maya By Artisan
Senses Riviera Maya By Artisan
#9 of 11 in Playa Paraiso
192 reviews
1.4 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,581 reviews
0.8 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,312 reviews
Show Prices
Show Prices
Show Prices
12.4 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 212 in Playa del Carmen
2,849 reviews
1.2 km away
Iberostar Paraiso Maya
Iberostar Paraiso Maya
#4 of 11 in Playa Paraiso
4,684 reviews
0.9 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,484 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:4.5 star — Mayan Palace Riviera Maya 4.5*
Number of rooms: 402
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso
Hotel Style:
#7 Luxury Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#10 Family Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Riviera Maya staff and other travellers.
529 questions
Ask a question
Bayboro
7 months ago

See all questions (529)

Questions? Get answers from Mayan Palace Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid main floor if you could - quite noisy.”
 of 5 bubbles Canuck060665, 29 Mar 2017 | Read review
“Most rooms are very far from the lobby, pool, and restaurants.”
 of 5 bubbles 923lauraf, 27 Mar 2017 | Read review
“You could ask to be by the pools but not sure you would be able to get it.”
 of 5 bubbles andymM4241RE, 26 Mar 2017 | Read review
“I didn't have to use the shuttle, thank goodness. Get a room close to anything! Rooms are small.”
 of 5 bubbles pmlarson22, 26 Mar 2017 | Read review
“The jungle has trees and wildlife,but if you prefer less walking, request a room nearer the pools and beach.”
 of 5 bubbles 137tartar, 23 Mar 2017 | Read review
5 of 5