We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
2018-01-28 2018-01-29
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mayan Palace Riviera Maya

    Km 48 Carretera Federal | Kilometro 48, Playa Paraiso, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    2018-01-28 2018-01-29
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    No availability for your dates from these sites
    Traveller (3432)
    Pool & Beach (1011)
    Room & Suite (305)
    Overview
    • Excellent41%
    • Very good30%
    • Average13%
    • Poor7%
    • Terrible9%
    Travellers talk about
    “havana moon” (296 reviews)
    “playa del carmen” (655 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Write a ReviewReviews (4,115)
    There are newer reviews for Mayan Palace Riviera Maya
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,641 - 1,645 of 3,164 reviews

    Reviewed 28 November 2013

    We were greater by a rep for the presentation, we were fool to go. But the people at the front desk are not nice. The service is horrible. The guys are extremely rude and if you don't buy their package they treat you bad and...More

    5  Thank girltraveler137
    Reviewed 27 November 2013 via mobile

    We used some points and promotions for a two week stay. This was our second time here, first at Mayan Palace and second at Grand Mayan. We did not plan an elaborate trip and spent less than $2000 US for meals, lodging and out of...More

    5  Thank lvhorner
    Reviewed 25 November 2013

    We just finished up a one week stay at the Mayan Palace. Notwithstanding many other poor reviews, we had a wonderful time. In general I found the resort to be fairly luxurious. There are several other resorts within the same compound. The Grand Mayan, Grand...More

    7  Thank Matthew G
    Reviewed 25 November 2013

    Traveled to the Mayan Palace from Nov. 10 thru the 23rd. Was very disappointed with many things. 1. Charged $80 + per week for each device that you want to connect to local Wi-Fi 2. Taxi fares to all nearby locations such as Play Del...More

    3  Thank GerryGman
    Reviewed 20 November 2013

    The pool is beautiful ! You have to reserve the day beds for use and there are not near enough. Drink prices at the swim up bar are $100.00 pesos each durning happy hour (11-1). The food is good but very pricie $18.00 (US) for...More

    1  Thank basilbug
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa Paraiso
    • #8 Family Hotel in Playa Paraiso
    • #8 Top resorts Hotel in Playa Paraiso
    • #10 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA so you can book your Mayan Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Mayan Riviera ,
    • Mayan Palace Cancun ,
    • Wyndham Playa Del Carmen ,
    • Riu Palace Riviera Maya ,
    • Cancun Grand Mayan ,
    • Grand Maya Mayan Riviera ,
    • Playa Del Carmen Wyndham ,
    • Mayan Palace Playa Del Carmen ,
    • Mayan Palace Riviera Maya Mexico ,
    • Mayan Palace Riviera Maya Playa Paraiso
    Add Photo Photos
    Traveller (3432)
    Pool & Beach (1011)
    Room & Suite (305)
    Dining (250)
    Hotel & Grounds (1855)
    Family and Play Areas (49)
    Bathroom (27)
    Business Centre & Event Rooms (7)
    Nearby
    Nearby HotelsSee all 11 hotels in Playa Paraiso
    Grand Luxxe Riviera Maya
    693 reviews
    .40 km away
    The Bliss Resort
    71 reviews
    .59 km away
    Valentin Imperial Riviera Maya
    12,386 reviews
    .77 km away
    IBEROSTAR Paraiso Del Mar
    4,887 reviews
    .83 km away
    Nearby Restaurants
    Il Olivo
    176 reviews
    .78 km away
    Havana Moon
    619 reviews
    .78 km away
    Nektar at Vidanta Riviera Maya
    159 reviews
    .78 km away
    Tramonto
    136 reviews
    .56 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    735 reviews
    1.56 km away
    Rancho Bonanza
    722 reviews
    3.09 km away
    Pro Dive Mexico
    826 reviews
    3.28 km away
    Cirque du Soleil Joya
    2,901 reviews
    .79 km away
    Ask a question
    Questions & Answers
    Danielle H
    14 January 2018|
    AnswerShow all 4 answers
    Response from Tracie l | Reviewed this property |
    Gong is Asian and is amazing it is louder atmosphere! And Azur the French is so good it’s more romantic and quiet!
    0
    Votes
    SunnyD161
    5 January 2018|
    AnswerShow all 3 answers
    Response from imoobear | Reviewed this property |
    You just have to inform the chef and they will prepare your meal as needed. It's important to tell the server ehrn he seats you.
    1
    Vote
    tomandjudi547
    2 January 2018|
    AnswerShow all 10 answers
    Response from Lynn B | Reviewed this property |
    Cancun Airport is about 40 miles from the resort. It depends on what you want to do. If you want to relax and lounge around the resort, there’s no reason to leave, however, the area is full of fun and fascinating places... More
    2
    Votes
    Room Tips
    "You don't really get a choice of rooms.."
    Read review
    "Buildings 1 or 2, higher floors and far from elevators - noisy there"
    Read review
    "Buildings are numbered the higher the number, the more you have to walk"
    Read review
    "Rooms facing away from the main transportation corridor are essential for peace and quiet"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing