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IBEROSTAR Paraiso Del Mar

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4,297 Reviews from our TripAdvisor Community

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Showing 3,543: English reviews
Dartmouth, Canada
Reviewed 2 days ago NEW

6 of us went for a week to just relax and let loose. This is a great place to accomplish this. The beach was very nice and there is a spot to the left side of the resort's beach area that is protected from any big wave. This spot is absolutely perfect for using a gopro to capture footage of...

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Helpful?
Thank comish55
Reviewed 6 days ago NEWvia mobile

To start, we were a group of five Canadians, two teens (14 & 17), and three 40somethings. We have visited resorts in Holguin Cuba, Cancun, Cozumel, Puerto Plata, Mayan Riviera. Resort grounds are beautiful; lush vegetation, wandering animals, and extremely clean. Our rooms were all very clean and in good repair. Plentiful towels in our room and mini fridge restocked...

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Helpful?
2Thank Kim H
Casselman, Ontario
Reviewed 1 week ago

We spent a week (Nov. 17- 24, 2016) with a couple of friends and everything was just super! The food (at the buffet), although repetitive, was very well prepared and good. There is no reason for anyone to go hungry, there are tons of food and a huge variety. We were at the sister hotel (Beach) a few years ago...

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Helpful?
1Thank oceanluver
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, First of all, we would like to thank you for choosing IBEROSTAR Paraiso del Mar. We would like to express our gratitude for your kind words including the highlights of your trip as facilities, room, beach, grounds, restaurants and food. The most important for us is to go beyond our guests expectations. We are really happy and proud...

Reviewed 1 week ago

This was beautiful resort, and excellent atmosphere. The buffet food was OK, but the restaurants are excellent. Would definitely recommend for another stay, just wish there was more of a beer selection, only 2 beers throughout the resort.

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Helpful?
2Thank Andrew W
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, On behalf of hotel staff and management, we are pleased that your first impression of our resort was very pleasant and enjoyable. Concerning the gastronomic experience we are sorry to know we could not achieve your expectation, we can assure you that we have passed through your comments to our Executive Chef to take it in his consideration....

Edmonton, Canada
Reviewed 1 week ago

My second time there...I love this place!! from the minute you get there you feel like you are in the jungle. Its friendly, clean, spacious and a lots of colourful plants. You will see coconuts and bananas growing on the palm trees and many different animals roaming around. Be prepared to do lots of walking as its a bit of...

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Helpful?
1Thank TeriB52
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Paraiso del Mar once again to spend your vacation. We appreciate your invaluable feedback in regards of your recent stay with us. This is the type of comments we love to receive from our guests after a wonderful stay as they motivate us to improve our service daily. We are pleased to have...

Reviewed 1 week ago via mobile

Just got back from our 7 day vacation and enjoyed every minute of it! The view from my room was breathtaking. The staff went above and beyond to make sure our trip was fantastic. Big D at the lobby bar was friendly and very accommodating. Danny the bell boy made a point to make my friends Birthday the best. The...

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Helpful?
2Thank doulikefood
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you very much for your delightful review. We are happy to read that you enjoyed the hotel facilities with the wildlife, room accommodations, entertainment program and the special the service of our staff. Our staff is always pleased to know when guests give them special recognition. We will be honored to host you again for your next...

Roseville, California
Reviewed 1 week ago via mobile

This was my family's 4th visit in 6 years to this resort. Our kids love it and so do we. Iberostar never fails to please us! We stayed in building 10 which is all beachfront and is definitely worth the upgrade. The Starfriends are amazing and incredibly entertaining. Our favorite Starfriends were Diego, Alonso and Cesar. We had dinner reservations...

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Helpful?
3Thank Darlene D
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you very much for your delightful review and for choosing IBEROSTAR Paraiso del Mar once again for your recent vacation in Mexico. We are always happy to hear that our guests have truly enjoyed the gastronomic experience during their stay. Thank you for highlighting the outstanding service from the staff, especially Diego, Alonso, Cesar and Ulises. It...

Reviewed 1 week ago

Absolutely worth the trip! This resort wasn't all high end stuffy, what is was FAMILY FRIENDLY! And I'm talking the entire group! The food was pretty standard but good. What gives this resort its true value, the staff was nothing short of EXCELLENT!!! From Marko the bellman to the cute little guy waiting on a table of 16! They never...

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Helpful?
1Thank Kathy S
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We would like to thank you for dedicating the time to write your personal impression about your recent visit to IBEROSTAR Paraiso del Mar. Thank you for your kind comments about your recent stay with us, it is nice to know you could have a relaxing time; we truly appreciate your special mentioned about our friendly staff. Your...

Velbert, Germany
Reviewed 1 week ago

Had a nice Junior Suite in the Paraiso del Mar. The Restaurants were Great , especially the Steak House . I used the Gym every Second day, Great Staff and fresh fruits every day. The Beach was Clean and the Hotel was in a very good condition . The guests were mixed from all over the the world . The...

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1Thank polskasole
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, On behalf of the staff and Management of IBEROSTAR Paraiso del Mar we would like to thank you for giving us the opportunity to host you this time for this memorable experience. We are glad to know that you enjoyed your stay and we would like to thank you for your special mention about our friendly staff, our...

Hillsboro, Missouri
Reviewed 1 week ago

People were amazing, all of them were so helpful and kind. Buffets could have been better. Food was not hot, but it was ok. Johnny Rocket had great food as well as the Mexican, Italian, Mediterranean, Steak house and Japanese. Beach was nice, waves a bit strong, but fun. Rooms were wonderful. If you are hot in there, contact the...

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1Thank 7225laurie
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you very much for your delightful review and for your positive comment regarding the culinary experience in the star rock cafe and the a la carte restaurants during your stay. The show cooking at the Japanese restaurant is especially popular among our guests. We will pass your comments regarding our main buffet to our chef for their...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 

Additional Information about IBEROSTAR Paraiso Del Mar

Address: P. Juarez km 309 | Carretera Chetumal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $266 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — IBEROSTAR Paraiso Del Mar 3.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with VISIT US, INC. , Expedia, Hotels.com, Booking.com and Travelocity so you can book your IBEROSTAR Paraiso Del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
IBEROSTAR Paraiso Del Mar Playa Paraiso, Riviera Maya
Hotel Style:
#4 Spa Hotel in Playa Paraiso
#5 Green Hotel in Playa Paraiso
#7 Romantic Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Paraiso Del Mar staff and other travellers.
534 questions
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Philadelphia, Pennsylvania

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Questions? Get answers from IBEROSTAR Paraiso Del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have mobility issues and we were in Bldg 15, close to the pool. Golf carts come around regularly or call to have one sent.”
 of 5 bubbles oceanluver, 1 Dec 2016 | Read review
“I would probably stay in Paraiso Beach next time, this is the sister resort and seems to be a little more updated.”
 of 5 bubbles andrewwE6732JB, 30 Nov 2016 | Read review
“No elevators so if you don't like stairs ask for a ground floor”
 of 5 bubbles TeriB52, 29 Nov 2016 | Read review
“Pick somewhere in the middle of the number range of the buildings to stay, because the resort is so big.”
 of 5 bubbles johnsP3417IP, 24 Nov 2016 | Read review
“We were in building 14 and it was closer to the beach. You can hear people coming back at night. The halls echo.”
 of 5 bubbles zoem493, 22 Nov 2016 | Read review
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