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IBEROSTAR Paraiso Del Mar

Certificate of Excellence
GreenLeadersGold level
13/06/2017 14/06/2017
1 room 2 adults 0 children
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4,587 Reviews from our TripAdvisor Community

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There are newer reviews for IBEROSTAR Paraiso Del Mar
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Showing 3,759: English reviews
Toronto, Canada
Reviewed 2 weeks ago

This was my first time staying at an Iberostar and, based on our experience, I will definitely look to their properties when travelling in future. The resort and grounds are beautiful, the staff go out of their way to make you feel welcome and the rooms very comfortable.

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Helpful?
1Thank kristy w
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Paraiso del Mar for your recent vacation at the Mexican caribbean. We are very glad to read that you had a wonderful stay with us and that you could enjoy of our beautiful grounds, nice rooms and the warmest of our staff. We really hope to have the opportunity to host you back...

Reviewed 3 weeks ago

Went in April 2017 with my wife and two other couples our age. The property was beautiful, with plenty of trees, well kept lawns, plenty of wildlife. Our rooms were okay. The air conditioning did not get very cold and there was no shower curtain in our bathroom, but things were manageable. For the food buffets, I will give it...

Review collected in partnership with Iberostar
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Helpful?
2Thank wps870
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, First of all we would like to thank you for choosing IBEROSTAR Resorts for your last trip. Regarding your comments, we are glad to read that you had a magnificent time with us and that you enjoyed our grounds, pools, rooms, and bars. As you know, all our staff do their best in order to offer you the...

Columbus, Ohio
Reviewed 3 weeks ago

Prior to this trip, I researched over 10 all-inclusive hotels in Riviera Maya (via Oyster.com, Trip Advisor, and other various review sites), and decided this one best fit our criteria – On the beach, on a budget, and as high of quality that our budget would allow. We are 30 years old, married, looking for a fun time but also...

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Helpful?
29Thank Bridge M
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guests, On behalf the staff and Management of IBEROSTAR Paraiso Del Mar, we would like to thank you for taking the time to share your comments and to give us the opportunity to be your host in this recent stay. We are glad to read that we exceed your expectations and all our staff members will be more than...

Cliffwood, New Jersey
Reviewed 3 weeks ago via mobile

We discovered one of the best yoga instructors to date and we've been going to yoga classes for over 15 years . When at the Paraiso Del Mar , do yourself a favor. Go to the gym and ask for Cindy and get her schedule . You won't regret it .

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Helpful?
2Thank bogey1025
Quality manager I, Gerente at IBEROSTAR Paraiso Del Mar, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Paraiso del Mar we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients and we are happy to hear that you especially enjoyed the program of our entertainment staff-we will surely let them know...

Dallas, Texas
Reviewed 4 weeks ago

First time at an Iberostar. Came with a small group of 8. Ages 52-61, and we had a blast! Staff was incredibly friendly, once past the slightly slow check in process. We did not get asked as to whether we would like a room with a King or 2 doubles, would have been nice to be asked, though 1/2 of...

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Helpful?
5Thank nmnkno
Quality manager I, Gerente at IBEROSTAR Paraiso Del Mar, responded to this review

Dear clients, Thank you for having chosen IBEROSTAR Paraiso del Mar for your vacation. It was our pleasure to host you as our guests. We appreciate your positive review and haven taken all your suggestions into consideration to make some improvements. Thank you for your feedback. If you decide to visit us again in Playa Paraiso, please do not hesitate...

Jackson, Michigan
Reviewed 4 weeks ago

When I have the opportunity to vacation, I have to keep in mind that the staff at my resort are not on vacation and may not want to be at work while the sun is shining and the weather is staggering at 90 degrees. While staying at Iberostar, I never got the impression that the staff was annoyed, didn’t want...

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Helpful?
2Thank meaghananneliese
Quality manager I, Gerente at IBEROSTAR Paraiso Del Mar, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Paraiso del Mar we would like to thank you for your nice review. It is our highest reward to hear that our guests enjoyed their vacation with us! Thank you for sharing your opinion with us. Should you choose our hotel, or some other IBEROSTAR Hotels, for...

Reviewed 4 weeks ago

My family stayed at the resort over spring break and we were very pleased. The entire staff was great, but the standouts were Luis (who was part of the activities and entertainment staff) and William (who waited on us every morning at the main buffet near the lobby). The activities and entertainment staff made our time at the pool a...

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Helpful?
2Thank jpagane .
Quality manager I, Gerente at IBEROSTAR Paraiso Del Mar, responded to this review

Dear clients, Thank you for having chosen our resort for your vacation. On a behalf of the staff and management here at IBEROSTAR Paraiso del Mar we would like to thank you for your nice review. Be assured that we will forward your positive feedback to Willian and Luis, we are very proud to have them in our team. If...

Willowick, Ohio
Reviewed 4 weeks ago via mobile

The resort was clean. The employees were friendly. The beach was nice but a lot of seaweed. The pools were fun. The food not so good and the alcohol was cheap. My husband and I had stomach and bathroom issues most of the trip. I did not drink the water although they say it is filtered on the resort. However...

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Helpful?
1Thank jdobie2
Quality manager I, Gerente at IBEROSTAR Paraiso Del Mar, responded to this review

Dear clients, Thank you for having chosen IBEROSTAR Paraiso del Mar for your holidays. We have read your review and would like to provide some comments of our own. We are sorry to hear that your experience with us did not live up to our usual level concerning the food and beverage quality. We already shared it with the departments...

Fairhaven, Massachusetts
Reviewed 4 weeks ago

My first time visit to this resort was just ok. The room was very clean and comfortable. Everyone was quit helpful and polite. My only complaint was I shopped in the resort at Silver Traditions1. Please beware of this jewlery store. We purchased a ring & pendant. The ring was $450 & the pendant $200. We came home to find...

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Helpful?
4Thank Arlyaom
Quality manager I, Gerente at IBEROSTAR Paraiso Del Mar, responded to this review

Dear Guest, On behalf of the Management and the entire staff of IBEROSTAR Paraiso del Mar, we appreciate you had chosen our resort for your holidays; we regret that you have not fully enjoyed our Hotel. Your comments are really important to us to improve our services, and we are taking them into consideration to solve them. However we would...

Niagara Falls, Canada
Reviewed 4 weeks ago

We stayed here as a couple April 2017. This is one of the most beautiful resorts I have seen. It feels like your in the jungle as every pathway is so well shaded to the beach and to the lobby which was perfect for my pale Irish skin ;) Beautiful grounds and tons of wildlife to entertain you besides plenty...

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Helpful?
4Thank Karen F
Quality manager I, Gerente at IBEROSTAR Paraiso Del Mar, responded to this review

Dear Guest, The IBEROSTAR Paraiso del Mar Team would like to thank you for your recent visit to our Resort, and to share your moments with us. It is a great honor to know that you enjoyed your vacation with us, with your nice comments about the workers in our team and the services what we offer, you give us...

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 

Additional Information about IBEROSTAR Paraiso Del Mar

Address: Carretera Chetumal - P. Juarez, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $216 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — IBEROSTAR Paraiso Del Mar 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
IBEROSTAR Paraiso Del Mar Playa Paraiso, Riviera Maya
Hotel Style:
#4 Spa Hotel in Playa Paraiso
#6 Green Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#7 Romantic Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Paraiso Del Mar staff and other travellers.
671 questions
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Philadelphia, Pennsylvania

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior standard room is closer to the beach and pool, much easier to get around.”
91PatF, 25 May 2017 | Read review
“Closer to the pool or beach, I don't really think there was a bad room”
422carynd, 25 May 2017 | Read review
“Close to the pool”
85eldink, 20 May 2017 | Read review
“Ocean view and the smell of the sand was pleasant!”
ocampomare321, 8 May 2017 | Read review
“The resort is huge! We stayed midway between the lobby and the beach, which I think is ideal.”
kristyw398, 7 May 2017 | Read review
5 of 5
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