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Iberostar Paraiso Maya

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Iberostar Paraiso Maya
Iberostar Paraiso Maya
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4,619 Reviews from our TripAdvisor Community

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Showing 3,550: English reviews
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Salmon Arm, Canada
Reviewed yesterday NEW

Travelled here on business with a large group, stayed 8 days. For the type of trip it was most people would have been happy with the accommodations but I upgraded, it's not uncommon to upgrade. Lots of kids staying at this hotel. For the most part it's acceptable except the food is to handled with caution. The service in the...

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1Thank steve g
Burlington, Canada
Reviewed yesterday NEW

Late to review this resort but it was my favourite of all the places I have stayed. Clean, Friendly staff, My daughter absolutely loved the kids club, Wonderful ladies and such fun interesting programming for the kids. One night they did a "Cats' performance. It was awesome. Food was great, clean, immaculate resort. Would go back in a heart beat!

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2Thank anyan499
Sechelt, British Columbia
Reviewed 2 days ago NEW

My wife and I stayed here with a business group and truly enjoyed our stay. The service was exceptional, and we truly enjoyed our time here. From the restaurants and bars to all the features offered we found everything first class.

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Thank MikeKohuch
Philadelphia
Reviewed 4 days ago NEW

First time at an Iberostar and pleasantly surprised. Large rooms, maybe a little dated, but great maid service, twice daily. Fun to be greeted by a clever towel sculpture and rose petals every night. All staff super nice and helpful. Wonderful drink service at the pool and beach. So nice to be served on vacation! We traveled as a very...

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2Thank Carolyn K
Regina, Sk. Canada
Reviewed 4 days ago NEW

We, my wife and I, had the opportunity to stay at the resort for a week. The rooms were perfect and clean. The staff were very friendly and accommodating. The restaurants had everything you could have an appetite for. The wait staff, Victor, Carlos, Angel, and the rest who I've forgotten their names were wonderful. There was a pool for...

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Thank carwillo
New York City, New York
Reviewed 4 days ago NEW

We as a family of 3 have been to the Iberostar Paraiso Maya 6 times! We love it there! Every other year I try a different resort. This year since my son is in his first year at collage I planned a vacation at a resort for adults only. We went to the Paradise La Perla. It was beautiful but...

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Thank ljrsales
Calgary, Canada
Reviewed 5 days ago NEWvia mobile

Went here for a trip we earned through my husbands company. The resort was huge and the beach and pools were beautiful. Staff were nice and rooms were clean. Spa was huge and very pricy. The food tasted good but many of us got sick during our stay.

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1Thank Stephanie W
Hicksville, New York
Reviewed 5 days ago NEW

This was our 15th trip an Iberostar Resort. We have previously stayed in Punta Cana, Jamaica, Cancun as well as Paraiso Beach and the Lindo. Needless to say the Maya is our favorite. We stayed in Cancun Iberostar for 4 nights and came here for 8 nights to meet our friends and family. Check In: Quick and easy. We contacted...

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3Thank anthony c
Toronto
Reviewed 1 week ago

This was the second visit for our family of four (including 8 and 10 year old kids) to the Maya, the first being two years ago. We travelled February 7-14 and it was such an amazing trip, we wouldn't hesitate to go back! We stayed at the Iberostar Rose Hall 3 years ago, the Maya two years ago and other...

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8Thank sunflower76Toronto
Reviewed 1 week ago

This is the biggest resort we've stayed at in the Mayan area. There are five Iberostar resorts at this location with the Paraiso Maya being the top family resort (the Grand is adults only). Consequently booking your room at Paraiso Maya gets you access to all the other resorts restaurants and facilities (Lindo, Beach, Del Mar), whereas it was my...

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2Thank ET78

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 

Additional Information about Iberostar Paraiso Maya

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $360 - $810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
Hotel Style:
#3 Green Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Maya staff and other travellers.
637 questions
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Questions? Get answers from Iberostar Paraiso Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room closer to the beach! Building with a private pool”
 of 5 bubbles ljrsales, 20 Feb 2017 | Read review
“Building 61, close to pools and beach, but farther away from the lobby.”
 of 5 bubbles 398dalem, 16 Feb 2017 | Read review
“Rooms on the first floor can be very close to native areas that include coatis and other animals.”
 of 5 bubbles EdC738, 15 Feb 2017 | Read review
“Try to get a room near the beach...but, nearly impossible to do so.”
 of 5 bubbles SunshineIsGreat, 15 Feb 2017 | Read review
“I found building 62 to be in the middle of everything.”
 of 5 bubbles 606shawnp, 13 Feb 2017 | Read review
5 of 5