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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    2017-11-06 2017-11-07
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    Traveller (4976)
    Pool & Beach (1262)
    Room & Suite (727)
    Iberostar Grand Hotel Paraiso
    5,952 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    6,138 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    12,086 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Iberostar Paraiso Beach
    5,189 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (607 reviews)
    “la marina” (198 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Iberostar Grand Hotel Paraiso
    5,952 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    6,138 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    12,086 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Iberostar Paraiso Beach
    5,189 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Rooms
    Nov 6Nov 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,042)
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    1 - 5 of 3,844 reviews

    Reviewed 3 days ago

    Ok, so this was my first time at an Iberostar resort, and needless to say, based on past reviews and feedback, my expectations were somewhat high. First, let’s start with the food: • After returning from our Cozumel excursion, we went to the buffet to...More

    1  Thank rostom4
    Reviewed 1 week ago

    My family and I just got back from a six day vacation here for my mother in laws birthday. I cant even begin to put in words how absolutely amazing this place and all its employees are. They make it feel like a home away...More

    2  Thank zachjacobsen
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

    Dear guest, Thank you for choosing IBEROSTAR Paraiso Maya to spend your vacation. We are thrilled to know that you had a great vacation and that we were able to exceed your expectations. It makes us happy that you enjoyed our beautiful facilities and especially,...More

    Reviewed 1 week ago

    My husband and I have stayed at this hotel several times. We returned in September 2017 for another week. The rooms are spacious and comfortable. I am excited to see that they are building a new restaurant on the beach! The service at this resort...More

    4  Thank ChristineKarasek
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

    Dear guest, It is a great honor to read that IBEROSTAR Paraiso Maya has become your second home and we would like to thank you for your kind loyalty. We are glad to read that once again we went beyond your expectations and provided you...More

    Reviewed 1 week ago via mobile

    Loved our trip. 3rd Time at this resort. It is just that great. Beaches, food, accommodations are all excellent. Loved the staff, especially Artimeo (spelling). Best drinks, best care, best conversations. He is a gem. Stop by the snake bar for a visit. I know...More

    1  Thank Christine C
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

    Dear guest, We would like to thank you for choosing IBEROSTAR Paraiso Maya to spend your vacation. We are delighted to read your nice comments about the great time you had with us. We will share your compliments with our colleague Artemio who will feel...More

    Reviewed 1 week ago

    Rooms clean, staff was friendly and of great help when needed especially to navigate our way around the resort. This resort is so big. The restaurants for dinner had amazingly good food. Better than any around here. The room service was great, they turned our...More

    Review collected in partnership with Iberostar
    1  Thank 7dianec2017
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

    Dear guest, Thank you for choosing IBEROSTAR Paraiso Maya to spend your vacation. It is an honor to read your nice review about your recent stay with us, your comments are really valuable for us as they motivate us to keep doing an excellent job...More

    Iberostar Grand Hotel Paraiso
    5,952 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    6,138 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    12,086 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Iberostar Paraiso Beach
    5,189 reviews
    #6 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    • Outdoor pool
    Details
    • Price range
    • US$268 - US$645 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Playa Paraiso
    • #3 Green Hotel in Playa Paraiso
    • #4 Top resorts Hotel in Playa Paraiso
    • #4 On the Beach Hotel in Playa Paraiso
    • #5 Family Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Prestigia, Priceline, Cancelon, Hotwire and Cheap Tickets so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (4976)
    Pool & Beach (1262)
    Room & Suite (727)
    Dining (420)
    Hotel & Grounds (2954)
    Family and Play Areas (102)
    Bathroom (65)
    Business Centre & Event Rooms (23)
    Nearby
    Sponsored by:
    Iberostar Paraiso Beach
    5,189 reviews
    .26 km away
     
    Valentin Imperial Maya
    12,086 reviews
    1.87 km away
     
    Iberostar Paraiso Lindo
    6,138 reviews
    .09 km away
     
    Iberostar Grand Hotel Paraiso
    5,952 reviews
    .34 km away
     
    Nearby Restaurants
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    148 reviews
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    Azur
    111 reviews
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    Tramonto
    109 reviews
    1.26 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    720 reviews
    1.27 km away
    Tres Rios Ecopark
    191 reviews
    7.63 km away
    Rancho Bonanza
    710 reviews
    4.25 km away
    El Caracol
    28 reviews
    7.06 km away
    Ask a question
    Questions & Answers
    1234567ls
    22 October 2017|
    AnswerShow all 3 answers
    Response from dffatboy | Reviewed this property |
    To tell you the truth not sure I know you can smoke anywhere outside which was great the rooms I am not sure
    0
    Votes
    suwasaba
    17 October 2017|
    AnswerShow all 3 answers
    Response from ootinia | Reviewed this property |
    I heard that the prestige beach club is going to have two floors. The top floor is going to be a roof top, exposed to the outdoors with a bar and the chefs will bring around different type of foods. Downstairs will be... More
    1
    Vote
    Room Tips
    "5104 right by the pool"
    Read review
    "Look at the Resort map provided at check-in. If you would prefer a room in a different area than the one..."
    Read review
    "we had a room overlooking the pool area, building 16"
    Read review
    "Building 60"
    Read review
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