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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-08-06 2017-08-07
    Traveller (4849)
    Pool & Beach (1228)
    Room & Suite (717)
    Grand Luxxe Riviera Maya
    572 reviews
    #2 of 11 hotels in Playa Paraiso
     
    The Grand Mayan Riviera Maya
    3,705 reviews
    #9 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,827 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Mayan Palace Riviera Maya
    3,438 reviews
    #10 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (616 reviews)
    “seafood” (412 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Grand Luxxe Riviera Maya
    572 reviews
    #2 of 11 hotels in Playa Paraiso
     
    The Grand Mayan Riviera Maya
    3,705 reviews
    #9 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,827 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Mayan Palace Riviera Maya
    3,438 reviews
    #10 of 11 hotels in Playa Paraiso
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,915)
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    There are newer reviews for Iberostar Paraiso Maya
    See the most recent reviews

    11 - 15 of 3,767 reviews

    Reviewed 1 week ago via mobile

    We had dinner the night before the wedding at La Geisha sushi restaurant. From the door to the table and back the service was excellent - very welcoming. The Chef, Enrique was very entertaining with his culinary SHOW :). Food Delicious and fresh. Our host,...More

    2  Thank Elaine H
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 days ago

    Dear guest, We would like to thank you for choosing IBEROSTAR Paraiso Maya to spend your vacations. It is a pleasure to know that you truly enjoyed the Japanese restaurant and the culinary show. Thank you for highlighting the great service provided by our staff,...More

    Reviewed 1 week ago

    Excellent resort. So much to do. I would go back. I recommend this resort. There is a lot for kids to do here. The shows are fantastic. I wish my vacation didn't end. There are a lot of specialty restaurants. All the food was really...More

    Review collected in partnership with Iberostar
    3  Thank ceweiss1
    Reviewed 1 week ago via mobile

    Did not one bit like the pressure we felt to take the tour. We ended up taking it and didn't buy. We love the Iberostar chain and look for our vacation destinations based on their locations. I was disappointed in this particular part of our...More

    4  Thank Erin E
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 5 days ago

    Dear guest, We would like to thank you for sharing your comments about your vacation experience at IBEROSTAR Paraiso Maya. We are happy to read that our staff made a wonderful job and that our resort was of your total liking. On the other hand,...More

    Reviewed 1 week ago

    We stayed here for a week and didn't run out of things to do. The room was large and even had a sitting area. The room maid even made cute little animals out of the towels and on our last day sprinkled rose petals on...More

    4  Thank Aplatn
    Response from Quality manager I, Quality Manger at Iberostar Paraiso MayaResponded 5 days ago

    Dear guest, On behalf of the hotel management we would like to thank you for choosing IBEROSTAR Paraiso Maya. It is great to know that you loved the comfort of your room, our stunning beach, and the nice gestures that our housekeeping staff left in...More

    Reviewed 1 week ago via mobile

    This was my second visit to the Iberostar complex of resorts in this area. I planned my husband's parents' 50th wedding anniversary. There were kids aged 5-19 with us, and everyone had fun. There were a few glitches in service--long wait times being served at...More

    5  Thank RussellFamily27609
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 5 days ago

    Dear guest, We would like to thank you for choosing once again our hotel to spend your family vacations. We are happy to know that you and your family have spent a great time at our resort and that you enjoyed the daily entertainment activities,...More

    Grand Luxxe Riviera Maya
    572 reviews
    #2 of 11 hotels in Playa Paraiso
     
    The Grand Mayan Riviera Maya
    3,705 reviews
    #9 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,827 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Mayan Palace Riviera Maya
    3,438 reviews
    #10 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    Details
    • Price range
    • US$259 - US$956 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Playa Paraiso
    • #4 Luxury Hotel in Playa Paraiso
    • #5 On the Beach Hotel in Playa Paraiso
    • #5 Top resorts Hotel in Playa Paraiso
    • #5 Family Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Hotels.com, TravelUp, Cancelon, Hotwire and Cheap Tickets so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (4849)
    Pool & Beach (1228)
    Room & Suite (717)
    Dining (409)
    Hotel & Grounds (2869)
    Family and Play Areas (94)
    Bathroom (61)
    Business Centre & Event Rooms (21)
    Nearby
    Sponsored by:
    The Grand Mayan Riviera Maya
    3,705 reviews
    7.49 km away
     
    Mayan Palace Riviera Maya
    3,438 reviews
    18.71 km away
     
    Grand Luxxe Riviera Maya
    572 reviews
    18.71 km away
     
    Iberostar Grand Hotel Paraiso
    5,827 reviews
    .34 km away
     
    Nearby Restaurants
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    Tramonto
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    suwasaba
    20 July 2017|
    Answer Show all 7 answers
    Response from John J | Reviewed this property |
    Apologize but I don't remember any private pools. My brother stayed in 61 and there was a smaller pool just outside his building, it was kind of tucked away but I don't think there was any restrictions against anyone with a... More
    1
    Vote
    sfigiel
    18 July 2017|
    Answer Show all 2 answers
    Response from srlbjl | Reviewed this property |
    For the first night you will need to e-mail ahead of time. If you try with the concierge on day one they will tell you all restaurants are booked. I use the e-mail below 7 days before I leave to make my dinner / room / bed... More
    1
    Vote
    southpawjen
    16 July 2017|
    Answer Show all 4 answers
    Response from mysugarpie | Reviewed this property |
    Have no idea. Just give them a call at their 1-800 number or check with your travel agent.
    0
    Votes
    Room Tips
    "Ask for building 62 it's very close to the pool, beach and 2 buffets."
    Read review
    "Building 62 close to everything!"
    Read review
    "First floor is noisy. Most likely you will be far from a lot of activities and/r restaurants."
    Read review
    "we had building 64 very close to the wave pool"
    Read review
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