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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    2017-08-06 2017-08-07
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    Traveller (4850)
    Pool & Beach (1229)
    Room & Suite (717)
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    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (616 reviews)
    “seafood” (412 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Iberostar Paraiso Lindo
    5,988 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Moon Palace Cancun
    21,498 reviews
    #23 of 175 hotels in Cancun
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,920)
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    There are newer reviews for Iberostar Paraiso Maya
    See the most recent reviews

    1,571 - 1,575 of 3,770 reviews

    Reviewed 1 December 2014

    We just returned from a week at the Paraiso Maya - my wife and I along with our 15 year old son and one of his friends. This is our second trip to this area; previously my wife and I stayed at the Iberostar Grand...More

    7  Thank BobCon3000
    Reviewed 1 December 2014

    Our family just returned from a getaway at the Maya over Thanksgiving break. We had ages 3 1/2 to 71 1/2 and everyone had a great time. While the dining at times left something to be desired, I don't think that anyone went away hungry....More

    Thank Mopar1988
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 December 2014

    Dear guest, Thank you for giving us the absolute privilege of being your hosts once again by choosing IBEROSTAR Paraiso Maya for your most recent vacation. We are happy to read that you enjoyed the facilities and services that the resort has to offer, as...More

    Reviewed 1 December 2014

    The Paraiso Maya is one of five Iberostar hotels clustered in Playa del Carmen. It is a big, beautiful hotel. They have clearly taken a lot of care to develop this property which is on a great beach. The pools are more like lakes because...More

    5  Thank YayaShare
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 December 2014

    Dear guest, Thank you very much for your review about your holidays at IBEROSTAR Paraiso Maya. We are happy that you took advantage of all of our facilities, services, pools, and of course, the Caribbean beach! On the other hand, we are sorry we did...More

    Reviewed 1 December 2014

    The grounds were beautiful. Staff was friendly. Beach was very large with plenty of lounge chairs, grass umbrellas, a bar with drinks and food all day long. We purchased the Segway tour of the property which was fun. Beautiful golf course. Clean rooms. We've been...More

    2  Thank Kelly B
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 December 2014

    Dear guest, On behalf the Management and all the staff of the IBEROSTAR Paraiso Maya, we would like to express our most sincere apologies for any dissatisfaction occurred during your stay with us. We are happy to know, however, that you enjoyed our grounds, golf...More

    Reviewed 1 December 2014

    My husband and I stayed at this resort as part of a group of 60+ people to celebrate our friends' wedding. The hotel did a great job with ensuring the group was more or less in the same building of rooms. Although the check in...More

    1  Thank JadieS
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 December 2014

    Dear guest, We would like to thank you for choosing IBEROSTAR Paraiso Maya on your last vacation. It is a pleasure to know that you enjoyed your stay with us as well as our facilities, room, food, spa services and our staff service. We hope...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    • Hot Tub
    Details
    • Price range
    • US$257 - US$1,207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Playa Paraiso
    • #4 Green Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • #5 On the Beach Hotel in Playa Paraiso
    • #5 Top resorts Hotel in Playa Paraiso
    • #5 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Hotels.com, Booking.com, TravelUp, Cancelon and Hotwire so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (4850)
    Pool & Beach (1229)
    Room & Suite (717)
    Dining (409)
    Hotel & Grounds (2869)
    Family and Play Areas (94)
    Bathroom (61)
    Business Centre & Event Rooms (21)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    suwasaba
    25 July 2017|
    Answer
    Response from Marcia F | Reviewed this property |
    No there are a couple of Iberostar beach massage areas but no independent ones. At the beach it was @125.00 US. Make sure you get your coupon sheet from the conceirge when you check in as there was a better rate with the... More
    0
    Votes
    suwasaba
    25 July 2017|
    Answer
    Response from TraceyKeith | Reviewed this property |
    They have been doing it in Wednesday's on the beach.
    0
    Votes
    Room Tips
    "Ask for building 62 it's very close to the pool, beach and 2 buffets."
    Read review
    "Building 62 close to everything!"
    Read review
    "First floor is noisy. Most likely you will be far from a lot of activities and/r restaurants."
    Read review
    "we had building 64 very close to the wave pool"
    Read review
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