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Iberostar Paraiso Maya

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Iberostar Paraiso Maya
Iberostar Paraiso Maya
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4,616 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Paraiso Maya
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Showing 3,548: English reviews
Waukesha WI
Reviewed 1 week ago

I guess it is not a good time to be traveling to Mexico if you are an American. We truly enjoy and respect the Mexican culture and people. We always are polite and my husband is a generous tipper for just about any service. On our next to the last day, we stopped at the snake bar for a drink...

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1Thank jnjmomma
Pennsylvania
Reviewed 1 week ago

Visited Cancun late 90s and was very dissatisfied. I had no desire to return to the Mexican Riveria. However a group of friends decided to try Iberostar. I hesitantly agreed to give it a try. To my surprise it seemed as though a second generation of professional hospitality workers has been given the torch and are doing a fantastic job....

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2Thank Sam D
Winnipeg, Canada
Reviewed 1 week ago via mobile

Stayed at this all-inclusive from Feb. 02 - 09 as a family. All of us really enjoyed our stay. From the moment we arrived we felt comfortable and relaxed. We were in building 61 - close to pools and beach. Housekeeping staff were very friendly, offering turndown service and ensuring our kids had a smile on their faces with the...

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3Thank community_gal
Brooklyn
Reviewed 1 week ago

My wife and I stayed at the Iberostar Maya Resort in December 2016. This resort is awesome, first time there, we fell in love with this resort. Plenty to eat, we love the breakfast, lunch and dinner scheduled and the selections. The room is very spacious. The landscape is well maintained. The entire stall were very helpful. This resort is...

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4Thank Prince E
York, Pennsylvania
Reviewed 1 week ago via mobile

Overall, our 4 day stay was mediocre. We are not snobs, but have certain expectations particularly related to the price of the place we stay. Specifically, my poor rating stems from two main characteristics that I deemed insufficient or poor. First, the food at a 4 star all inclusive is very important. Yes, they have the specialty restaurants, namely the...

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1Thank YorkHavenDave
Portage la Prairie, Canada
Reviewed 1 week ago via mobile

I went for a 14 day vacation to this resort with friends and we were very pleased. Yes, it is definitely too expensive but we loved our stay. Why did I say I thought my room was bugged? Because everything I wanted was looked after without me having to make a call. For example my jacuzzi tub didn't work the...

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6Thank Marcia F
Warrington, Pennsylvania
Reviewed 1 week ago

Arrived on Thursday, we changed buildings to be with friends and they had our room ready in an hour, right after lunch we were able to pick up the keys from the concierge. Our only issue was were to watch the Super Bowl but they made every attempt to accommodate us since we were a large group. We were able...

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1Thank Avalon2
Boston, Massachusetts
Reviewed 1 week ago

My wife and I stayed at the Iberostar Paraiso Maya for a week from 01/27/2017 to 02/03/2017. From the moment we stepped into the beautiful Lobby Maya we knew that we made the right choice. There were beautiful wooden sculptures, statues and floral arrangements all over. The gentleman who checked us in was extremely friendly and professional and made us...

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1Thank rahickey89
Reviewed 2 weeks ago via mobile

Not a 4 or 5 star. Atmosphere near the ocean is fab. Would have liked to have been able to walk the beach after dinner or go to the grill that was "supposed" to be open late by the beach but never was. Maybe a 3 star at best🤔 at best. This resort is huge!! We got lost a lot....

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2Thank Lisa C
Winnipeg
Reviewed 2 weeks ago

Just back from a 1 week all inclusive stay at this incredible resort. The prime focus was to meet up with our children and 5 year old grandchildren but the resort was a hit with all 3 generations of us. The property is massive and actually consists of 5 linked resorts with our having access to the majority. Most impressive...

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6Thank jdlWinnipeg
Quality manager I, Quality Manager at Iberostar Paraiso Maya, responded to this review

Dear guest, On behalf of all the staff that is part of IBEROSTAR Paraiso Maya we want to thank you for sharing your comments about your last vacations. We are pleased to read that you and all your family had a unique time among us. Your feedback motivates us to keep working hard. Regarding your comments about the pool temperature,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 

Additional Information about Iberostar Paraiso Maya

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $360 - $812 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
Hotel Style:
#3 Green Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Maya staff and other travellers.
635 questions
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Questions? Get answers from Iberostar Paraiso Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room closer to the beach! Building with a private pool”
 of 5 bubbles ljrsales, 20 Feb 2017 | Read review
“Ask for 3rd floor for best resort views. Building 61 was close to th beach but far from most restaurants.”
 of 5 bubbles Geoff74, 19 Feb 2017 | Read review
“Building 61, close to pools and beach, but farther away from the lobby.”
 of 5 bubbles 398dalem, 16 Feb 2017 | Read review
“Rooms on the first floor can be very close to native areas that include coatis and other animals.”
 of 5 bubbles EdC738, 15 Feb 2017 | Read review
“Try to get a room near the beach...but, nearly impossible to do so.”
 of 5 bubbles SunshineIsGreat, 15 Feb 2017 | Read review
5 of 5