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See all 11 hotels in Playa Paraiso
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Iberostar Paraiso Maya

5,100 reviews
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Traveller (5031)
Pool & Beach (1271)
Room & Suite (729)
Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“iberostar paraiso”(419 reviews)
“wave pool”(622 reviews)
“seafood”(415 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (5,100)Write a Review
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3,880 results
Traveller rating
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437
151
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2,029
1,172
437
151
91
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All reviewsiberostar paraisowave poolseafoodla marinalazy riversnake barla geishasuperior junior suitelindo buffetprivate poolkids clubstar friendsshopping centerspecialty restaurantsfrench restaurantfamily vacationdinner reservations
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21 - 25 of 3,880 reviews
Reviewed 3 weeks ago via mobile

The resort is fantastic. Rooms are large and really clean. Everything smells so good. The gym classes are outstanding; the trainers are professionals ( even better than the ones you can find in USA at the gyms) . Erick, Uziel and Emmanuela were amazing trainers...More

1  Thank Jennifer R
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 week ago

Dear guest, Thank you for taking the time to share your nice comments about your stay at IBEROSTAR Paraiso Maya. It is delightful for us to read that you enjoyed your stay so much and that the service from our staff lived up to your...More

Reviewed 3 weeks ago

I went to this resort 3 years ago with my wife and kids. Room was big and nice. Pool area was amazing, the food was delicious and the entertainment option were also great. If you plan to visit Cancun or Playa del Carmen, do not...More

1  Thank Martín I
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 week ago

Dear guest, Thank you very much for sharing your opinion about your experience with us. The most important goal we pursuit is that all our guests are having the most pleasant vacation as possible and we are happy to know we achieve this by making...More

Reviewed 3 weeks ago

My husband & I stayed at the Iberostar Paraiso Maya 11/3/17 – 11/10/17. This was our 14th visit to the IB Paraiso. I have several longer detailed reviews about the Maya on TripAdvisor from our previous stays. This one I will try to keep short....More

4  Thank Cheryl L
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

Dear guest, On behalf of our Management, we would like to thank you and your husband once again for your loyalty to our IBEROSTAR chain, especially at Playa Paraíso. We are happy to hear that once again you enjoyed the beauty of our facilities and...More

Reviewed 4 weeks ago

Nice resort in Playa del Carmen. Good environmental initiatives such as the mangrove between the hotel and the beach and not using straws. Good entertainment at night, especially Jezebel and Santiago. Charlie was also great on the beach with kids and volleyball. Nice cleaning lady...More

Review collected in partnership with Iberostar
1  Thank CDNTVL84
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

Dear guest, Thank you for choosing IBEROSTAR Paraiso Maya to spend your vacation. Thank you for sharing your comments with us and for letting us know that our environmental initiatives met expectations. Please know that we are proud to be part of the Green Globe...More

Reviewed 4 weeks ago

My family and I (husband, inlaws, and our 4 year old son) recently returned from a wonderful 7 night trip to the Paraiso Maya! My husband and I have stayed at the Iberostar Paraiso Beach several times and love it, but decided to upgrade to...More

2  Thank kelliecasey
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 weeks ago

Dear guest, Thank you for sharing your kind comments about your family experience at IBEROSTAR Paraiso Maya. It is good to read that your son liked the pirate ship and the water park area at the pool, where you get to spend time together. We...More

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Traveller (5031)
Pool & Beach (1271)
Room & Suite (729)
Dining (424)
Hotel & Grounds (2982)
Family and Play Areas (108)
Bathroom (66)
Business Centre & Event Rooms (23)
About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$256 - US$729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa Paraiso
#3 Luxury Hotel in Playa Paraiso
#3 Spa Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$256 - US$729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa Paraiso
#3 Luxury Hotel in Playa Paraiso
#3 Spa Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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