We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$523
          View Deal
          Traveller (10241)
          Room & Suite (1978)
          Pool & Beach (1866)
          El Dorado Maroma, by Karisma
          3,589 reviews
          #3 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,575 reviews
          #27 of 385 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,767 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,677 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Overview
          • Excellent71%
          • Very good18%
          • Average6%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “martini bar” (618 reviews)
          “sand bags” (373 reviews)
          “health bar” (533 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Lazy River
          Tennis Court
          Kids Club
          Butler Service
          Housekeeping
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          El Dorado Maroma, by Karisma
          3,589 reviews
          #3 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,575 reviews
          #27 of 385 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,767 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,677 reviews
          #1 of 1 hotels in Playa del Secreto
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for El Dorado Royale, by Karisma
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$523.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Paraiso hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "613fde57deb349d98fb24cc9aebbd617", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":574249,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"613fde57deb349d98fb24cc9aebbd617","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":523,"lowestMetaPrice":523,"additionalPartner":false,"highestMetaPriceDisplay":523,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":523,"lowestMetaPrice":523,"highestMetaPriceDisplay":523,"hotelName":"El Dorado Royale, by Karisma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYxM2ZkZTU3ZGViMzQ5ZDk4ZmIyNGNjOWFlYmJkNjE3IiwiQUlLIjoiMDVmNmE5YTA1YTZhNGVhNzgwNDkyYmRkNmI0ZDE0OGYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$523", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79695039":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (9,632)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 9,632 reviews

          Reviewed yesterday

          Hotel was lovely ,gardens and pools,waterfalls were spectacular but the iceing on the cake were the staff in all the restaurants and bars they were so polite and friendly.The guys who drove the golf carts so helpful .I must select a few staff the waiters...More

          Thank 985sandra2015
          Reviewed yesterday

          Such a great place to stay, clean resort friendly staff, wonderful atmosphere! I will definitly stay here again! Restaurants and bars are excellent, and of corse all included so that made it better! Beach is clean and beautiful.

          Review collected in partnership with this hotel
          Thank katie_wakkuri
          Reviewed 2 days ago

          Excellent experience. Staff was friendly and courteous. Our room was great. The gourmet cuisine was excellent. Despite bad weather, the wedding planner came up with an excellent alternative that could not have been better.We can't wait to return for a couples retreat.

          Review collected in partnership with this hotel
          1  Thank kwah55
          Reviewed 2 days ago via mobile

          My husband and I had an amazing vacation!!! We enjoyed every bit of our stay at the El Dorado Casitas. Our pool butler, Jorge and the bar tender, Juan, did a wonderful job of taking care of our every need. They were friendly and attentive...More

          Thank jafreauff
          Reviewed 2 days ago

          Two week stay - the friendliest holiday resort I have ever been to. We didn't upgrade the room, no need - large room and very clean. Special thanks to EDGAR from activities & entertainment team - never pushy and always had time to chat in...More

          3  Thank TequilaMockinBird
          El Dorado Maroma, by Karisma
          3,589 reviews
          #3 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,575 reviews
          #27 of 385 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,767 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,677 reviews
          #1 of 1 hotels in Playa del Secreto
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Tennis Court
          • Hot Tub
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$281 - US$1,187 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Family Hotel in Playa Paraiso
          • #2 Green Hotel in Playa Paraiso
          • #2 Luxury Hotel in Playa Paraiso
          • #2 Spa Hotel in Playa Paraiso
          • #3 Top resorts Hotel in Playa Paraiso
          • #3 Romantic Hotel in Playa Paraiso
          • #3 On the Beach Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 639
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotwire, Expedia, Orbitz, TravelUp, Travelocity, Hotels.com, TripOnline SA, Evoline ltd, Cancelon, Cheap Tickets and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • El Dorado Royale Hotel Riviera Maya ,
          • El Dorado Royale Mexico ,
          • El Dorado Royale Cancun ,
          • El Dorado Royale Spa Resort ,
          • El Dorado Royale Resort ,
          • Eldorado Royale ,
          • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
          Add Photo Photos
          Traveller (10241)
          Room & Suite (1978)
          Pool & Beach (1866)
          Dining (992)
          Hotel & Grounds (5550)
          Bathroom (129)
          Business Centre & Event Rooms (55)
          Family and Play Areas (18)
          Nearby
          Senses Riviera Maya By Artisan
          246 reviews
          4.18 km away
           
          Generations Riviera Maya by Karisma
          1,383 reviews
          .44 km away
           
          El Dorado Casitas Royale, by Karisma
          4,575 reviews
          .07 km away
           
          Valentin Imperial Maya
          11,677 reviews
          2.80 km away
           
          Nearby Restaurants
          Il Olivo
          117 reviews
          2.83 km away
          Pavo Real by the Sea
          430 reviews
          6.68 km away
          Chilpayas
          54 reviews
          7.97 km away
          La Petita
          98 reviews
          7.32 km away
          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
          698 reviews
          4.90 km away
          Delphinus Puerto Morelos
          156 reviews
          6.32 km away
          Jardin Botanico Dr. Alfredo Barrera Marin
          158 reviews
          6.93 km away
          Rancho Bonanza
          679 reviews
          1.07 km away
          Questions & AnswersAsk a question
          lfw2
          We have booked a luxury junior suite. I have 3 questions please, if you would not mind answering: 1. Your info states this room has either a King Size bed or two doubles. How do we ensure we are given a King Size bed and not two doubles? The info for this room does not state that it has a mini bar included, as per the other rooms. Is the mini bar included in the all inclusive or do we pay extra for anything in this particular room? Having stayed at the Karisma hotel in Punta Cana, where everything was included in your package (and a wonderful time was had by all!), we would be surprised if we are asked to pay extra for our mini bar contents! Last question! We booked a swim-up in Punta Cana as we wanted to ensure we had a sun bed to sit on and got the sun all day, but have not booked a swim up this time. How do we ensure that we get adequate sun on our balcony please in our allocated room? Is there a problem with getting a sun bed around the pool during the day? Just to say, we absolutely love the Karisma brand now - this is our 2nd booking with your chain, and we would always look to book a Karisma hotel in the future because of the 1st class service and wonderful staff!
          26 June 2017|
          Answer Show all 4 answers
          Response from JelenaKarisma | Property representative |
          Hi lfw2, I would kindly like to inform you that you will probably be allocated in a king sized room, but just in case you can email our resort directly at: reseldr@eldoradoroyale . com . mx and our onsite team will put a... More
          1
          Vote
          lfw2
          Hi. We've booked a luxury junior suite. We note that the info states either King Size bed or two doubles. How do we ensure we get a King Size bed??
          26 June 2017|
          Answer
          Response from Susan C | Reviewed this property |
          Send El Dorado an e mail directly this will ensure you get what you have requested. They are always helpful and answer e mails in good time!
          1
          Vote
          Lucia S
          We have booked a premium room here via Thomson in the U.K.? Would like to know what we get for the upgrade ? Access to any specific pools or beaches? Etc thanks
          25 June 2017|
          Answer Show all 2 answers
          Response from JelenaKarisma | Property representative |
          Hi Lucia, I would kindly like to inform you that premium section comes with Premium Services such as: private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, Personal... More
          1
          Vote
          Room Tips
          "Best side are rooms 51 -- 52-- 53--"
          Read review
          "Blocks in 50s out of the way and quiet"
          Read review
          "Building 6 is located in a good area near the pool/beach"
          Read review
          "You could walk into the pool from our patio - wonderful"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing