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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    2017-09-03 2017-09-04
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    US$523US$600
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    Traveller (10383)
    Room & Suite (1994)
    Pool & Beach (1892)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (624 reviews)
    “sand bags” (376 reviews)
    “health bar” (543 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from El Dorado Royale, by Karisma
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    Iberostar Grand Hotel Paraiso
    5,889 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,884 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Grand Luxxe Riviera Maya
    597 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    12,008 reviews
    #2 of 5 hotels in Playa Maroma
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (9,949)
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    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews

    4,141 - 4,145 of 9,643 reviews

    Reviewed 24 June 2014

    We came to this resort for our Daughter's wedding. The wedding staff was wonderful! The resort was beautiful and all staff had a smile on their faces and were willing to help! We had a great wedding and stay.More

    Review collected in partnership with this hotel
    Thank Shelli H
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 June 2014

    Dear Shelli H, Thank you for all your kind words and the good promotion we may receive from them. As you were witness and lived this with us, we have many exceptional wedding coordinators, which combined with our Gourmet all inclusive experience and romantic atmosphere...More

    Reviewed 24 June 2014

    we stayed here it was great.We had a swim up suite very very nice rooms were very clean. Staff was exceptional.Everyone on the resort spoke fluent english. the food was fantastic everything very close to the beach.All meals are alacart and very close to your...More

    2  Thank Terry M
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 June 2014

    Dear Terry M, My most respectful greetings to you from sunny Mexico. We very much appreciate your review. Thank you so much for your kind contribution by giving us a five star rating. Looking forward to welcome you agai. Best regards Beat Müller gm@eldoradoroyale.com.mx

    Reviewed 24 June 2014

    My daughter was married here in May. The facility and location are beautiful and the staff is eager to please. All of the wedding events, rehearsal dinner, ceremony and reception were exactly as promised or even better than we expected! The restaurants were very good...More

    Thank MGM50
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 June 2014

    Dear valued traveler, Thank you for your wonderful review of your recent stay at El Dorado Royale resort & spa. It was a pleasure to welcome you. I have already addressed your concerns with regards to room locations with our Inventory department and I can...More

    Reviewed 23 June 2014

    When planning my vacation, I asked my travel agent to start with the nicest resort in Riviera Maya. I told her that I had been there once before but wanted a nicer place on the beach that has great food! She recommended El Dorado Royale...More

    Review collected in partnership with this hotel
    2  Thank Diana R
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 June 2014

    Dear Valued Guest, Thank you for the positive feedback. I am happy to hear that your experience with our resort was in line with our reputation for upscale and quality service, which is all a part of our unique gourmet inclusive concept. On behalf of...More

    Reviewed 23 June 2014 via mobile

    What can i say, this place is amazing. The grounds are beautiful and so well maintained, the whole place is spotless and the staff go above and beyond to make sure your every need is catered for. They are so friendly and work so hard...More

    4  Thank janinemason
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 27 June 2014

    Dear travelers fro United Kingdom We have been honored with your having chosen our resorts and the fact that you show so satisfied with your experience makes us feel really proud of our site and staff especialy Brenda who you were so kind to mentione....More

    Iberostar Grand Hotel Paraiso
    5,889 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,884 reviews
    #1 of 1 hotels in Playa del Secreto
     
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    597 reviews
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    Secrets Maroma Beach Riviera Cancun
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$277 - US$889 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, BookIt.com, TravelUp, Expedia, Hotels.com, TripOnline SA, Travelocity, Cancelon, HotelsforEveryone, Evoline ltd, Cheap Tickets, Hotwire and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10383)
    Room & Suite (1994)
    Pool & Beach (1892)
    Dining (999)
    Hotel & Grounds (5636)
    Bathroom (133)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
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    2.80 km away
     
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    Iberostar Grand Hotel Paraiso
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    4.80 km away
     
    Secrets Maroma Beach Riviera Cancun
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Andy B
    23 August 2017|
    Answer
    Response from Randy R | Reviewed this property |
    They have wave breakers out there. The beach area is Sandy. There are some areas in the casita area that are rocky
    0
    Votes
    mixerman123
    22 August 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi mixerman123, yes, there are snorkeling, scuba diving, and deep sea fishing trips. For prices and more details please check Lomas Travel website. They are our preferred partner for excursions. Very best regards!
    1
    Vote
    Liz N
    20 August 2017|
    Answer
    Response from ltwdmd2 |
    buffett
    0
    Votes
    Room Tips
    "Stay in buildings 1-5! This side is quieter"
    Read review
    "Honestly, cannot think of a room tip. Our wet bar was always stocked, the bed always made, and water bottles..."
    Read review
    "We were in a great room with great staff taking care of us. However, our AC unit broke and we were removed..."
    Read review
    "Rooms are the best on the oceanfront or casitas side. Worth the upgrade!"
    Read review
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