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04/06/2017 05/06/2017
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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Savings alert: 44% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$1,191
          US$572
          Great Deal
          US$1,191
          US$787
          Traveller (10117)
          Room & Suite (1959)
          Pool & Beach (1857)
          El Dorado Maroma, by Karisma
          3,469 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,485 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,715 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,569 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Overview
          • Excellent68%
          • Very good18%
          • Average6%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “martini bar” (615 reviews)
          “sand bags” (372 reviews)
          “health bar” (527 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Lazy River
          Tennis Court
          Kids Club
          Butler Service
          Housekeeping
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          El Dorado Maroma, by Karisma
          3,469 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,485 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,715 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,569 reviews
          #1 of 1 hotels in Playa del Secreto
           
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          Write a Review
          Reviews (9,456)
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          4,151 - 4,155 of 9,456 reviews

          Reviewed 11 February 2014

          My wife and I spent 2 weeks at this hotel to celebrate our 'Golden Wedding Anniversary' and we were not disappointed, the resort was terrific, and the service outstanding. On our special day we were treated like royalty with a romantic candlelit dinner on the...More

          1  Thank gerald j
          Reviewed 10 February 2014

          We thought we had a booked a Premium Swim Up Suite and a Premium Suite. When we went to check in, they had us down for 2 Premium Suites. After many conversations with many different people, we took the rooms that were assigned to us....More

          9  Thank Lynette B
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          Thank you for sharing your experiences with the Tripadvisor community. it was a pleasure to host your holiday howveer it is very diappointing to receive your 1 star rating, please accept our apologies for the areas that fell so far below your expectations , leaving...More

          Reviewed 10 February 2014

          This was our 4th visit to Mexico having previously stayed at Grand Bahia, Sandos Playacar and Sensatori. We had looked at booking one of the El Dorados on a number of occasions and after finally booking couldn't wait to get there. We were delayed leaving...More

          Thank Becs X
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          It is truly disheartening to hear that your stay was anything less than a 4-Diamond experience. We would like to invite you to contact our Head of Customer services at customerservices@karismamexico.com in hopes to gain further information about your stay. The experience you described is...More

          Reviewed 9 February 2014

          The Tropical Travelers booked this for a big family event of 20+ and they steered us in the right direction. We have stayed at many all inclusive Mexico resorts on the Gulf coast, this one is best. The food is fabulous, with 9 restaurantst to...More

          4  Thank FXD2013
          Reviewed 9 February 2014

          This was our 4th trip in a row to this resort. Stayed this time in a swim up jacuzzi suite. We have stayed in casitas also but find these the best bang for our buck. Our dollar. Yours may vary. The service here once again...More

          1  Thank GuyNurse
          El Dorado Maroma, by Karisma
          3,469 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,485 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,715 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,569 reviews
          #1 of 1 hotels in Playa del Secreto
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Tennis Court
          • Hot Tub
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$291 - US$1,196 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Luxury Hotel in Playa Paraiso
          • #2 Green Hotel in Playa Paraiso
          • #2 Family Hotel in Playa Paraiso
          • #2 Spa Hotel in Playa Paraiso
          • #3 On the Beach Hotel in Playa Paraiso
          • #3 Top resorts Hotel in Playa Paraiso
          • #3 Romantic Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 639
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, BookIt.com, Hotwire, Hotels.com, TravelUp, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • El Dorado Royale Hotel Riviera Maya ,
          • El Dorado Royale Mexico ,
          • El Dorado Royale Cancun ,
          • El Dorado Royale Spa Resort ,
          • El Dorado Royale Resort ,
          • Eldorado Royale ,
          • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
          Add Photo Photos
          Traveller (10117)
          Room & Suite (1959)
          Pool & Beach (1857)
          Dining (976)
          Hotel & Grounds (5474)
          Bathroom (127)
          Business Centre & Event Rooms (53)
          Family and Play Areas (18)
          Nearby
          Sponsored by:
          Senses Riviera Maya By Artisan
          227 reviews
          4.18 km away
           
          Generations Riviera Maya by Karisma
          1,322 reviews
          .44 km away
           
          El Dorado Casitas Royale, by Karisma
          4,485 reviews
          .07 km away
           
          Valentin Imperial Maya
          11,569 reviews
          2.80 km away
           
          Nearby Restaurants
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          La Petita
          98 reviews
          7.32 km away
          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
          692 reviews
          4.90 km away
          Delphinus Puerto Morelos
          146 reviews
          6.32 km away
          Jardin Botanico Dr. Alfredo Barrera Marin
          154 reviews
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          Rancho Bonanza
          673 reviews
          1.10 km away
          Questions & AnswersAsk a question
          Ian J
          How do you arrange to do the 5k run at the property? How much does it cost? What time of the day does it start? Thanks in advance for any answers.
          21 May 2017|
          Answer
          Response from Lynn C | Reviewed this property |
          The cost is $15 dollars and the money goes to care for homeless dogs.Just as at your consiearge and they will help you .Its early on fri mornings .Enjoy!!!
          0
          Votes
          TravelTD17
          My husband and I are looking to book either Royale or Casitas. The price difference is close to $600, is the Casitas worth the extra $ or should we save that and ask for a swim room in Royale when we get there? Also, how much do they charge extra for a swim up, I dont have the option to prebook that online. And does anyone know if they keep a few on stand by incase people want to upgrade. Sorry, one more, we are going for our anniversary, should we call the resort and ask for the anniversary specials? TIA!
          21 May 2017|
          Answer Show all 3 answers
          Response from GB57 | Reviewed this property |
          We've been twice and in our opinion Royale is better than Casitas. Royale is nearer most of the restaurants but Casitas May be a little quieter. Both on the beach. Sedimentary them about your celebration.
          1
          Vote
          Tisburygreen
          Hello, would anyone be able to tell me where in Cancun does the free shuttle from the Hotel drop / pickup ?
          19 May 2017|
          Answer
          Response from SuzSTL | Reviewed this property |
          it's been a couple years for us but I believe it was some big mall.
          0
          Votes
          Room Tips
          "The swim up room is definitely to be sought after - if you have the money."
          Read review
          "Reinforce No Smoking policy"
          Read review
          "Room location is important to us because of knee issues. Property is huge and spread-out so there is lots of..."
          Read review
          "More TV channels."
          Read review
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