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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
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9,153 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, by Karisma
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Showing 8,880: English reviews
Lovendegem, Belgium
Reviewed 7 October 2013

So, we've been at EDR for 9 days (returned this weekend) and it didn't go as we thought. First of all we arrived at the hotel after an 13 hour trip and apparently our room wasn't ready yet. At that point it was already 4p.m. and normally we should be able to check in from 3 p.m. We just had...

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1Thank LaurinaCipriani
Reviewed 6 October 2013

My husband and I are just back from honeymooning in the casitas royal were were there for 2wks and what an amazing 2wks it was. The resort is immaculate! Rooms, pools, walkways We met a lot of really nice people who were on holiday/honeymoon/anniversary etc and also the fabulous bar staff/beach butlers Juan and Pablo who attended to our every...

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1Thank arlenefr2013
Blackburn, United Kingdom
Reviewed 6 October 2013

Our holiday brief was a special location to celebrate our 30th wedding anniversary . Our local thomsons rep recommended staying in the Casitas which are beautiful thatched bungalows located around a pool with a swim up bar. The rooms are luxurious with a jacuzzi and outside shower.The food was excellent and we enjoyed Kampai and the Italian at the Cassitas...

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Thank Sue1961447
Manchester, United Kingdom
Reviewed 5 October 2013

We visited here for one week 1st of June 2013. The resort is amazing, excellent restaurants, the place looks lovely and it's large enough a place that you won't feel contained. I can't add to the positive comments that have been posted so many times about how amazing this resort is so I'll only comment on our experience which may...

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1Thank allanwhyte77
Illinois, United States
Reviewed 5 October 2013

We had won a free trip to EDR from a travel agency at a bridal show. We decided to add on a couple more days so our stay would be for 5. We married on Saturday and arrived on Monday. Our flight had been pushed up so we were to arrive 2 hours earlier than expected. We completely expected a...

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Thank Ashley L
KarismaHotelsResorts, Manager at El Dorado Royale, by Karisma, responded to this review

Dear Ashley L Firstly we would like to congratulate you on your recent nuptials, it was an honor to host your honeymoon and be a part of your wedding celebrations. We appreciate you taking the time to share your thoughts regarding your recent visit to El Dorado Royale. We are delighted to hear that you enjoyed our Gourmet Cuisine and...

Edinburgh, United Kingdom
Reviewed 4 October 2013

We have recently just returned from 2 glorious weeks at the EDR. Having previously stayed at the sister hotel ( EDSS) on 3 occasions we wondered if the EDR , which is larger , would meet our expectations. Suffice to say this place surpassed all expectations by a country mile ! The rooms , hotel layout , service & staff...

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1Thank scottishrasta
Philadelphia, Pennsylvania
Reviewed 3 October 2013

My Husband and I traveled to El Dorado Royale in August to celebrate our honeymoon and it was simply amazing! If you're looking to book a vacation, we would definitely recommend that you use Beach Bums! Steve from Beach Bums really helped us in choosing the perfect place to enjoy our honeymoon. He was knowledgeable and answered any and every...

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Thank Cristina M
leicestershire
Reviewed 3 October 2013

Where to go for a Special 25th Wedding Anniversary holiday?.. Here for definite.. !!. Just returned from the best holiday ever.. From the very first second you got out of the taxi to the time you left the whole staff from the bellboys to the waiters just couldn't do enough for you. Nothing was too much trouble. To be honest...

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3Thank chris p
Reviewed 3 October 2013

After having been to Mexico 4 times proir to this holiday i chose this hotel for an 11 night stay with my girlfriend due to all the positive reviews. We normally stay in the Riu Hotels and have not had 1 complaint about them. After being here we both strongly agreed we will never come back and go back to...

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4Thank ChiZ86
KarismaHotelsResorts, Manager at El Dorado Royale, by Karisma, responded to this review

Thank you for sharing your detailed feedback. We are disappointed that your stay at El Dorado Royale didn’t impress you as much as we would have hoped. I'm truly very sorry that you experienced a wait to be seated for each meal, this is very uncommon and I will be reviewing this with our Head of Food and Beverage in...

St. Catharines, Canada
Reviewed 3 October 2013

We travelled with some friends to Mexico for our Wedding from Sept 13-20th, 2013. Overall we had a good trip to Mexico, but we did have some “hiccups” and some disappointments with the resort itself. It may look like a lot of disappointments, but most of them were before the Wedding. After the wedding things went a little smoother for...

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Thank Jecada

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $384 - $1,202 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Casitas are the best. area 2600-3000. There are probably 12 Casitas per pool. Plenty of room, quiet and very relaxing.”
 of 5 bubbles jbhenac87, 27 Mar 2017 | Read review
“The quite rooms away from the center was great. Our block was 52 room 5225”
 of 5 bubbles K9371LFdaves, 27 Mar 2017 | Read review
“Was wonderful room could be brighter but room was lovely ”
 of 5 bubbles susanaE7805BP, 27 Mar 2017 | Read review
“We stayed in a swim up room this time, but with as little time as we spend in our room the lower priced rooms are probably a better value.”
 of 5 bubbles danielkB2185PO, 25 Mar 2017 | Read review
“more for couples,”
 of 5 bubbles asqwzx12, 25 Mar 2017 | Read review
5 of 5