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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
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9,125 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, by Karisma
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Showing 8,852: English reviews
mpls,mn
Reviewed 8 September 2013

this was our first time to an El Dorado resort. I booked us a mystery 5 star vacation from funjet, so we were not sure what to expect. The grounds were impeccable and we were amazed at how well kept everything was. The only complaint is at night i really think that the walkways should be a bit better lit,...

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1Thank mnjjjmom
KarismaHotelsResorts, Director General at El Dorado Royale, by Karisma, responded to this review

Dear guests, It has been a real pleasure to read your recent review. We very much appreciate your comments regarding our hotel facilities and most of all, our staff performance. We are sure your matter-of-fact description of our site´s atmosphere will be a great help for future travelers when choosing exactly the place for some lay-back vacations. Thank you so...

Leyland, Lancashire
Reviewed 8 September 2013

Simply incredible! My wife and I visited this resort for our two-week honeymoon and could not fault any aspect of it. I would echo what many have said about the quality of the food, the service from every member of staff and the facilities of the hotel. Their eco-credentials are also very, very impressive. The concierge service was a particular...

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Thank Gareth H
KarismaHotelsResorts, Director General at El Dorado Royale, by Karisma, responded to this review

Dear Guest, Thank you for your recent review. We are pleased you enjoyed your stay and were so well looked after by the team here at El Dorado Royale, a Spa Resort by Karisma. We will make sure our concierge team see your kind comments. They will feel so glad. We look forward to welcoming you again. Sincerely, Francisco Jorge...

Edgewood,TX
Reviewed 7 September 2013

We just returned from our fifth visit to the El Dorado Royale. We had the best time yet! We enjoy peace and quite. We go to bed early and get up early, so I really can't tell you about the night life here. But the service and the location can not be beat. If you are looking for a relaxing...

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2Thank bunnie_smith
KarismaHotelsResorts, Director General at El Dorado Royale, by Karisma, responded to this review

Dear , It was a great pleasure welcoming you to El Dorado Royale, a Spa Resort by Karisma. We are delighted to read that you spent a most wonderful holiday with us and found the accommodation, and our GI food very pleasant. Thank you for the compliments and recommendation about our resort and we look forward for the opportunity to...

London
Reviewed 6 September 2013

From the time we arrived to the day we departed we could not find any faults with this amazing hotel. We had never been to Mexico before but our son decided this was the place to get married and we were not disappointed. The grounds of this complex were immaculate we were bowled over by the care that is taken...

Review collected in partnership with this hotel
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3Thank Hermantrude
KarismaHotelsResorts, Director General at El Dorado Royale, by Karisma, responded to this review

Dear Guest, Thank you for your recent review. We are pleased you enjoyed your stay and were so well looked after by the team here at El Dorado Royale, a Spa Resort by Karisma. We will make sure our entire team see your kind comments. We look forward to welcome you back at El Dorado Royale, a Spa Resort by...

Reviewed 5 September 2013

Had a great vacation. The grounds are beautiful, very nice clean room. Food was fantastic, our favorite lunch time restraunt was at jo Jos, Victor was our waiter every day. Victor was fantastic and made our vacation even more enjoyable. After the first day he knew our names and our drink order. I highly recommend this resort.

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4Thank ochs27
Tyler, Texas
Reviewed 5 September 2013

My wife and I have been here now 5 times and love it. Food is great. Facilities are top notch. Staff are VERY helpful. Can't wait to come back. Perfect couples getaway. We love it here. Only 20 min from Cancun Airport. Very safe, gated resort. jgh

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3Thank JGHolman
Williamsburg, Virginia
Reviewed 5 September 2013

This resort was incredible from the moment we arrived! The staff throughout the resort was pleasant, kind and fun to interact with. We went with friends, and the four of us agree that the service was fantastic. The food was great at all the restaurants. The portions are small, which gave us an opportunity to order several things! Embrace that...

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5Thank Beth D
Algonquin
Reviewed 5 September 2013

This is the second time we've been to the El Dorado Royale. We were considered "Welcome Back" guests surprised with t-shirts, fruit plate, and champagne. The resort went under wonderful transformations since last year - more swim out suites and upgrades to the rooms themselves. The food was just as fabulous and we were happy to see familiar faces at...

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2Thank hopp13
Greensburg, Pennsylvania
Reviewed 4 September 2013

We booked through Lynda Hower with Dream makers vacations and LOVED this resort and trip. They treated us with the best hospitality the whole time. The food was very good, and I am pretty picky. Avoid Kompais restaurant if you don't normally eat that style of food, the italian place is amazing. Their spa is amazing and I highly recommend,...

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4Thank Katie G
Glasgow, United Kingdom
Reviewed 4 September 2013

Fantastic holiday we had a swim up suite which was fantastic, we celebrated our 15th wedding anniversary with candlelight dinner on the beach arranged by Patricia the Concierge for our room. All the Gourmet restaurants were superb, the variety in the food 100%. Looking forward to going back next year, we were so spoiled that no where else could compare....

Review collected in partnership with this hotel
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Thank juneanderson

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $383 - $1,195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms near the main hotel are great. We didn't want to go for the hotels down the beach since a lot less is within walking distance.”
 of 5 bubbles C1364VGdavidg, 24 Mar 2017 | Read review
“the 4200 and 4300 blocks are the best for sun”
 of 5 bubbles jeff441, 24 Mar 2017 | Read review
“Casitas suites were more romantic and less lit. Royale was a little more upbeat.”
 of 5 bubbles RyanRossi34, 24 Mar 2017 | Read review
“comfortable, clean and unable to find fault, very pleasant (ground floor garden)”
 of 5 bubbles ephillips1956, 24 Mar 2017 | Read review
“Stayed in room 5217”
 of 5 bubbles GismoNorwich, 23 Mar 2017 | Read review
5 of 5