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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-08-06 2017-08-07
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$485/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$523
    US$360
    SAVE US$163
    US$523
    Traveller (10312)
    Room & Suite (1989)
    Pool & Beach (1885)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (622 reviews)
    “sand bags” (376 reviews)
    “health bar” (536 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    El Dorado Maroma, by Karisma
    3,660 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,668 reviews
    #26 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,829 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,771 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (9,791)
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    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews

    4,231 - 4,235 of 9,492 reviews

    Reviewed 6 April 2014

    My wife & I have vacationed at a number of upscale resorts and, unfortunately, found our experience here lacking. The grounds & the room were fine but it was a series of many small issues that took away from what could & should have been...More

    Review collected in partnership with this hotel
    2  Thank Duncan R
    Response from KarismaHotelsResorts, Manager at El Dorado Royale, by KarismaResponded 9 April 2014

    Thank you for your recent review sharing your experiences of your visit earlier this year to our hotel. we are very happy to announce that we have a new General Manager at the El Dorado Royale who has been made aware of your comments and...More

    Reviewed 6 April 2014

    Just back from the El Dorado Royale, amazing place, excellent customer service, very good, but skip the loyalty program presentation if you want a perfect vacation. In a nutshell, the grounds are immaculate, customer service is excellent, and the food very good, with a good...More

    Thank Michou1
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 8 April 2014

    Dear Michou1. We really appreciate you having taken the time to write this review with such a detailed description of our facilities, services and staff your experience about your recent stay with all TripAdvisor readers. We are pleased to know that you enjoyed the facilities...More

    Reviewed 6 April 2014

    My husband and I came to the Edr in July 2013 and stayed for 11 nights. I paid an extra £350 for the anniopackage which included an (apparently upgraded) seafront room, a couples massage, breakfast in bed, champagne on arrival and a candlelight dinner on...More

    1  Thank Hannah P
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 8 April 2014

    Dear Hannah P, Thank you for recounting your experience in such vivid detail. You clearly have a keen eye – for spotting wildlife, style & aesthetics, customer service – and I am thrilled that you loved everything you laid eyes on. I am sure that...More

    Reviewed 5 April 2014

    This place is fantastic. We had a very relaxing beautiful holiday. There is so much to say but I won't go on too much but just believe me that it is a great place with brilliant staff. Sensimar - this is the quiet area, complete...More

    2  Thank Judrop
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 8 April 2014

    Dear Mrs. Judrop, Thank you so much for this wonderful comments and the five star rating, I'm sure this review will be very helpful to other travelers. I would like you to know that your comments are appreciated and well received.Your comments of our Rincon...More

    Reviewed 5 April 2014

    We booked this hotel as a special treat after my boyfriend had returned from a tour of Afghanistan. It was absolutely lovely - great room, great pools, great food and drink. The staff were cheery and helpful. We arrived to a two double bed room,...More

    Thank Alexandra B
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 8 April 2014

    Dear friends from United Kingdom, We very much appreciate your review which points out some interesting matters. We understand your experience was not exactly perfect, since your looking for somehing diffrent of what we offer as you mention relax, romance and couples getaways,but you can...More

    El Dorado Maroma, by Karisma
    3,660 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,668 reviews
    #26 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,829 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,771 reviews
    #1 of 1 hotels in Playa del Secreto
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$269 - US$915 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10312)
    Room & Suite (1989)
    Pool & Beach (1885)
    Dining (993)
    Hotel & Grounds (5586)
    Bathroom (130)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
    Sponsored by:
    Iberostar Paraiso Beach
    5,018 reviews
    4.42 km away
     
    Valentin Imperial Maya
    11,771 reviews
    2.80 km away
     
    El Dorado Casitas Royale, by Karisma
    4,668 reviews
    .07 km away
     
    Senses Riviera Maya By Artisan
    259 reviews
    4.18 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    robcoops
    22 July 2017|
    Answer Show all 4 answers
    Response from Jennifer R | Reviewed this property |
    Prices are usually cheaper at the resort & the sales rep has tons of info and recommendations. Our travel agent even told us to wait until we get there. Plus if the weather is unfavorable you can make a new plan before... More
    1
    Vote
    Debbie O
    21 July 2017|
    Answer
    Response from PuggleLovers | Reviewed this property |
    For me, I suggest a collared or polo shirt and nice slacks or dress shorts. No flip flops. I always wear dress shoes, but just don't wear dirty tennis or other type of shoes. For the women, a nice sundress or something... More
    0
    Votes
    Room Tips
    "May need some sort of rugs for the floor for the swimup rooms so no one falls. But I truly have no complaints..."
    Read review
    "Get the swim up room! You will be jealous of everyone who has one if you don't!"
    Read review
    "All the rooms have a beautiful view of either the sea or the pools and gardens"
    Read review
    "For a tip, the desk manager upgraded the room. Try to get on the ground floor."
    Read review
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