We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$523US$765
          View Deal
          Traveller (10240)
          Room & Suite (1978)
          Pool & Beach (1866)
          El Dorado Maroma, by Karisma
          3,577 reviews
          #3 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,570 reviews
          #26 of 385 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,761 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,659 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Overview
          • Excellent71%
          • Very good18%
          • Average6%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “martini bar” (618 reviews)
          “sand bags” (373 reviews)
          “health bar” (532 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Lazy River
          Tennis Court
          Kids Club
          Butler Service
          Housekeeping
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          El Dorado Maroma, by Karisma
          3,577 reviews
          #3 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,570 reviews
          #26 of 385 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,761 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,659 reviews
          #1 of 1 hotels in Playa del Secreto
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Rooms
          Jul 2Jul 3
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$523.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Paraiso hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "b6e076b0d61a4250bb58f3b590fae674", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":574249,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b6e076b0d61a4250bb58f3b590fae674","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":765,"lowestMetaPrice":523,"additionalPartner":false,"highestMetaPriceDisplay":765,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":765,"lowestMetaPrice":523,"highestMetaPriceDisplay":765,"hotelName":"El Dorado Royale, by Karisma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI2ZTA3NmIwZDYxYTQyNTBiYjU4ZjNiNTkwZmFlNjc0IiwiQUlLIjoiZDQxNzcwMzA5ZmVmNDVkMGIxZWRhYzU0ZGYxNGQwNGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$523", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79695039":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (9,613)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for El Dorado Royale, by Karisma See the most recent reviews

          4,291 - 4,295 of 9,613 reviews

          Reviewed 12 February 2014 via mobile

          We had a wonderful time traveling with two other couples to the El Dorado Royale. The food was excellent. We never had a meal we didn't like. Portions were on the small side at dinner, so I would recommend getting an appetizer,salad, entrée and dessert....More

          1  Thank Ladyschak
          Reviewed 12 February 2014

          we too were on the same flight as becs x leeds and we were the stagglers, unfortunately my husbands case did not arrive and were asked to keep it to ourselves, this was the start of disaster's holiday. the hotel was fantastic and thomsons did...More

          1  Thank schoey99
          Reviewed 12 February 2014

          My wife and I stayed here for 10 days from 29 Jan CONS ...Very long and frustrating wait at check-in: Arriving after long flight and feeling exhausted it's the last thing anyone wants. Staff would not communicate with us and kept speaking to other staff...More

          1  Thank danny_chev
          Reviewed 11 February 2014

          Well if I would have paid the full price I would have been very disappointed, the spot pool was great, the casita pools well if your were staying at the casita's it would have been fine but..... no wi fi, no lobster, no corona, no...More

          3  Thank shirley_bellmore
          Reviewed 11 February 2014

          After an excellent holiday last year to El Dorado Seaside Suites we were very excited to go with friends to the Royale, On arrival we were pleasantly surprised, the grounds are beautifully kept by hard working gardeners. The room was lovely, as before and one...More

          8  Thank SHIRLEYD531
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 16 April 2014

          It is truly disheartening to hear that your stay was less than a 4-Diamond experience. I have sent you a private message in an effort to find out more specifically where the service breakdowns occurred and review your reservation. This is certainly not indicative of...More

          El Dorado Maroma, by Karisma
          3,577 reviews
          #3 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,570 reviews
          #26 of 385 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,761 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,659 reviews
          #1 of 1 hotels in Playa del Secreto
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Tennis Court
          • Hot Tub
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$279 - US$1,185 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Family Hotel in Playa Paraiso
          • #2 Green Hotel in Playa Paraiso
          • #2 Luxury Hotel in Playa Paraiso
          • #2 Spa Hotel in Playa Paraiso
          • #3 Top resorts Hotel in Playa Paraiso
          • #3 On the Beach Hotel in Playa Paraiso
          • #3 Romantic Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 639
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Travelocity, Expedia, Hotels.com, Hotwire, TravelUp, Orbitz, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • El Dorado Royale Hotel Riviera Maya ,
          • El Dorado Royale Mexico ,
          • El Dorado Royale Cancun ,
          • El Dorado Royale Spa Resort ,
          • El Dorado Royale Resort ,
          • Eldorado Royale ,
          • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
          Add Photo Photos
          Traveller (10240)
          Room & Suite (1978)
          Pool & Beach (1866)
          Dining (992)
          Hotel & Grounds (5549)
          Bathroom (129)
          Business Centre & Event Rooms (55)
          Family and Play Areas (18)
          Nearby
          Senses Riviera Maya By Artisan
          244 reviews
          4.18 km away
           
          Generations Riviera Maya by Karisma
          1,381 reviews
          .44 km away
           
          El Dorado Casitas Royale, by Karisma
          4,570 reviews
          .07 km away
           
          Valentin Imperial Maya
          11,659 reviews
          2.80 km away
           
          Nearby Restaurants
          Il Olivo
          117 reviews
          2.83 km away
          Pavo Real by the Sea
          430 reviews
          6.68 km away
          Chilpayas
          53 reviews
          7.97 km away
          La Petita
          98 reviews
          7.32 km away
          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
          698 reviews
          4.90 km away
          Delphinus Puerto Morelos
          155 reviews
          6.32 km away
          Jardin Botanico Dr. Alfredo Barrera Marin
          158 reviews
          6.93 km away
          Rancho Bonanza
          679 reviews
          1.07 km away
          Questions & AnswersAsk a question
          kitty75080
          what days does the shuttle run to playa?
          20 June 2017|
          Answer Show all 7 answers
          Response from Kenneth W | Reviewed this property |
          They run in the evenings z few days a week. Better off asking the concierge to get you a taxi with the teal stripe on it. We've done this several times and they are prompt and reliable . We've even gotten a cell phone from... More
          0
          Votes
          sean f
          Got a great price on a junior suite swim up premium. Where exactly on the map are these rooms, and do they connect via the lazy river to the main pool, do they have a swim up bar, or is it just a plain pool outside the back patio? Thanks!
          20 June 2017|
          Answer Show all 2 answers
          Response from JelenaKarisma | Property representative |
          Hi sean f, I would kindly like to inform you that those suites are located in villas 1, 2, 3, 4, 5. Suites connect to a lazy river just outside the suite terrace and there's a Fuentes swim up bar. Best regards!
          0
          Votes
          Jason S
          Does the hotel supply beach towels ? Thanks Jason
          19 June 2017|
          Answer Show all 6 answers
          Response from Susan W | Reviewed this property |
          Hi yes it does. You will find them in huts near the swim pools some of the rooms will have them, I think that's the swim up rooms and premium ones
          1
          Vote
          Room Tips
          "You could walk into the pool from our patio - wonderful"
          Read review
          "Ocean view is overrated and a novelty."
          Read review
          "Loved the room and the birthday surprise left for us was wonderful."
          Read review
          "Ask for a room close to the pool"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing