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Iberostar Grand Hotel Paraiso

Travellers' Choice award winner
GreenLeadersGold level
15/05/2017 16/05/2017
1 room 2 adults 0 children
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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,648 Reviews from our TripAdvisor Community

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Showing 4,407: English reviews
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Stockport, United Kingdom
Reviewed today NEW

We moved to the Grand after spending a week at the Lindo. We paid to upgrade and it was worth every penny. There is no comparison between the two. Although Lindo is stunning and I could not fault any part of the hotel, food or staff, the Grand is leagues ahead. The resort is spotless and the staff are amazing....

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Thank ooonagie
Southampton, United Kingdom
Reviewed today NEW

Where do I start? After a long and exhausting flight from London in January, my husband and I were looking forward to a good night's sleep and couldn't wait to be shown to our room. The charming Bell Boy gently ushered us up to our pool view room no.7289. He opened the door and......WOW.....is all I could say. Amazing, huge...

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Thank Lexxiemac
Lititz, Pennsylvania
Reviewed yesterday NEWvia mobile

The finest all inclusive experience we have ever had, period. Facilities, food, staff, everything perfect! Now for the details... My wife and i traveled to the iberostar paraiso maya for our anniversary. We had hoped to book at an adults only resort but at the time of our fairly last minute booking the prices were considerably higher. Upon arrival we...

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Thank darcytdog
Reviewed 2 days ago NEW

Iberostar Cancun has always been a pleasant vacation spot. This time however, it was extra special. This is a beautifu property located in Riviera Maya, 20 minutes from the Cancun property. This has best so far in all of Mexico after traveling there for the past 15 years. The staff, food, drinks, attitudes and guests are extra special. Victor, our...

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1Thank Dalectro
Vancouver, Canada
Reviewed 3 days ago NEW

I’m always a little curious about the demographics and background of reviewers since it adds valuable context, so let me start by saying that I’m from Vancouver, Canada, am in my early 60’s, traveled alone on this trip (for reasons I will explain later), and the types of accommodations I’ve stayed at in my lifetime range from Motel 6, Best...

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11Thank Mark K
Morris, Illinois
Reviewed 3 days ago NEWvia mobile

We stayed at the IGHP at the end of April for our first time. This resort is breathtaking with how big and beautiful it is. Upon arrival, we were given a 3rd floor room above the quiet pool, and we loved it. Initially I was disappointed we couldn't upgrade to oceanfront, but quickly realized how lucky we were to have...

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4Thank ams855
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for your review concerning your stay at IBEROSTAR Grand Hotel Paraiso. We are very happy that the staff was welcoming and accommodating and that you enjoyed your room, the wildlife, our delicious food in the buffets and a la carte restaurants, our beach and pools. We are also very happy to read you used our app...

Parsippany, New Jersey
Reviewed 4 days ago NEW

My wife and I just recently visited the Iberostar in Mexico and had an amazing time! This is the 2nd time that we have visited an Iberostar Hotel (the 1st time was in Jamaica) and we have yet to be disappointed. What we appreciated most (besides the pool, beach, Piano & Sports Bar, the Star Entertainment Crew, food, and drinks)...

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2Thank christianh1983
Havertown, United States
Reviewed 4 days ago NEW

My wife and I have been here twice and it is the only resort we have ever returned to as we like to see different places. I have stayed at all different types of all inclusive resorts and this one is by far the best. The staff is Excellent and do everything with a smile. They treat you like royalty...

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1Thank Daniel R
Reviewed 5 days ago NEWvia mobile

So back after 3 years been here 7 days now and still have another 7 to go . Gotta say Emilio in the breakfast and lunch buffets is probably the best waiter we have encountered plus Johny our personnel butler in our block 70 ocean front has also been the very best and seems to be able to sort everything...

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1Thank Racin69
Chicago, Illinois
Reviewed 5 days ago NEW

This is our second visit to the Iberostar Grand Paraiso and it was just as fabulous as our first visit. My husband and I have stayed at many AI resorts in Cancun/Riviera Maya. We love the Moon Palace when traveling with our children but this resort is just perfect for a grown up vacation. Check in was quick and we...

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3Thank mamajot
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of our management and the staff who work for IBEROSTAR Grand Hotel Paraiso, we would like to thank you for such a detailed review of your stay with us. We are glad to know that you have enjoyed your stay from the first moment you arrived, from your room, your food of which, incidentally, we were...

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Beachfront
  • Free Internet
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $554 - $1,044 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya
Hotel Style:
#1 Luxury Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can't imagine they have any bad rooms”
ooonagie, 30 Apr 2017 | Read review
“Negotiate a beach front room”
Dalectro, 28 Apr 2017 | Read review
“Request a top floor room”
christianh1983, 26 Apr 2017 | Read review
“Stayed in a Corner Ocean View Suite and Villa. Villa bigger more secluded, Corner suite better view.”
danielrA8882KJ, 26 Apr 2017 | Read review
“We were in the main building overlooking the quiet pool. I think all the rooms are great.”
mamajot, 25 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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