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Iberostar Grand Hotel Paraiso

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GreenLeadersGold level
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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,582 Reviews from our TripAdvisor Community

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Houston, Texas
Reviewed 2 days ago NEW

My husband and I visited this resort the last week in March and let me say that it did not disappointment. The resort itself is beautiful, but it's the staff that really sets it apart. Everyone is extremely kind, no one walks past you without saying hello. My husband and I were generous with tips and everyone was extremely appreciative....

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2Thank Jisselle F
Reviewed 2 days ago NEW

We have just arrived home from 14 night at Iberostar Grand Paraiso which we have stayed many times. The hotel is clean and well maintained. The hotel is great due to all the staff. The following staff went the extra mile butler Johanna, towels Alex, Quite pool Mirna, Lobby Bar Cecilia, concierge Tere, Frank, housekeeping. We will be back next...

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1Thank John K
Reviewed 3 days ago NEWvia mobile

We loved every moment of this trip. The Grand was quiet and clean, just like we wanted. We were celebrating 20 years and wanted a place we could relax on our own time. The front lobby staff was outstanding especially Lliuva. She was extremely accommodating and welcomed us to celebrate our time. We stayed in the oceanfront 70 building and...

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2Thank OriginalJMan
Atlanta
Reviewed 3 days ago NEW

This was our third visit to the GP and we have as well stayed 3 times at the Grand Rose Hall Jamaica and once at the Grand Barvaro in Punta Cana ( heading there in May for visit # 2). Needless to say we are fans of Iberostar Grand properties. We just got back ( March) from the Grand Paraiso...

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4Thank paulsurf
Union, New Jersey
Reviewed 4 days ago NEW

Food was alright. But, there was a booking problem and the only solution was for me to pay an extra $480 to get the room I wanted. This was my third trip to an Iberostar property in the last year so you would think they would have accommodated me. No, they made me pay. Well, this is the last time...

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4Thank joditalking2u
Washington DC, District of Columbia
Reviewed 4 days ago NEW

Just got back from a wonderful week at the Iberostar Grand Paraiso. Once again, the hotel exceeded all expectations. Plenty of repeat guests. All dinner reservations requests were met. The entire staff was more than accommodating and helpful at all times. Service at all restaurants was always over the top. Premium alcohol served and all food cooked and presented to...

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16Thank Karl P
Leeds, United Kingdom
Reviewed 5 days ago NEW

Stayed as a couple for fourteen nights in March. Unfortunately, I was ill for first five days, nothing to do with Hotel, and doctor in hotel complex was excellent. During illness used room service which was first class, food superb and delivered quickly. Recovered enough to enjoy rest of holiday. We have stayed in numerous five star hotels all over...

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5Thank julie f
Peterborough, United Kingdom
Reviewed 5 days ago NEW

My husband, my daughter and I have just returned from 2 weeks at the Iberostar Grand Paraiso. It was our 6th visit to the hotel so there is always the thought that our memories of it will exceed the reality we find. I should not have worried. As always they "welcomed us home". The hotel and entertainment staff always have...

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2Thank Carol B
West Vancouver
Reviewed 1 week ago NEW

...so it must be great. People have differing opinions about what is amazing. For us this resort is a quiet refuge and a place to rest and recharge. We enjoy walking the extensive property where we feel very safe (there is a visible security contingent throughout the resort and on the beach). The gardens are beautiful and the wonder of...

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3Thank GrandmaJ2011
Westminster, Maryland
Reviewed 1 week ago

Just got back from iberostar grand hotel paraiso. My husband and I have been to many all inclusive resorts. This was the best. If you are looking to be waited on hand and foot, have the pleasure of having such pleasant, nice and accommodating staff, good food, cleanliness, this is your place. The only thing we were displeased with was...

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2Thank Nancy R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $562 - $1,032 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya
Hotel Style:
#1 Luxury Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travellers.
902 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can't spring for an ocean view room, don't worry. The garden view rooms are great!”
 of 5 bubbles jissellef, 28 Mar 2017 | Read review
“Top Floor over looking the quite pool”
 of 5 bubbles johnkF347RZ, 28 Mar 2017 | Read review
“Go for the Ocean Front buildings. Well worth the $”
  • Wake up every morning to this!
  • Ocean front
 of 5 bubbles paulsurf, 27 Mar 2017 | Read review
“Building 71 for Ocean front is the way to go”
 of 5 bubbles 891karlp, 26 Mar 2017 | Read review
“Ocean front 7122 - quiet section”
 of 5 bubbles julief246, 25 Mar 2017 | Read review
5 of 5