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07/06/2017 08/06/2017
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    07/06/2017 08/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (8034)
          Pool & Beach (1537)
          Room & Suite (1317)
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          Overview
          • Excellent83%
          • Very good11%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “surf and turf” (523 reviews)
          “ocean front” (489 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          Grand Velas Riviera Maya
          2,986 reviews
          #3 of 214 hotels in Playa del Carmen
           
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          11,560 reviews
          #2 of 5 hotels in Playa Maroma
           
          Valentin Imperial Maya
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          Paradisus Playa del Carmen La Perla
          8,144 reviews
          #23 of 214 hotels in Playa del Carmen
           
          Rooms
          Jun 7Jun 8
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          1 room, 2 adults, 0 children
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          Standard Room

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          Traveller rating
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          Reviewed 2 days ago

          Top notch from start to finish. Grand Paraiso was excellent in every way. I would go back in a heart beat. Always something to do, food is good and service even better. Staff works hard and are eager to please and very accommodating. If you...More

          Review collected in partnership with Iberostar
          Helpful?2  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, Thank you for your kind review which you have shared with other travelers. On behalf of our Management and staff we want to say it was a great honor to have served you We put great emphasis on providing first-class accommodation, with genuine...More

          Reviewed 2 days ago

          The Grand… again. This will be a 5-star review. I’ll start off by saying this was our second time staying at this resort and we will without a doubt return again. Our stay was to celebrate our honeymoon from May 13th-19th. This trip we took...More

          Helpful?5  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, On behalf of all IBEROSTAR Grand Paraiso team we would like to thank you for giving us the opportunity once again to welcome you back, this time to celebrate with you such an special moment as your honeymoon. Congratulations again! We are thrilled...More

          Reviewed 3 days ago

          As I write this, 3643 of 4456 reviews – over 80% - rated the IB Grand as “Excellent.” There’s a reason for that. You will love it here. Worried that it’s not worth the cost? Don’t be – its well worth it. This was our...More

          Helpful?5  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, On behalf of all IBEROSTAR Grand Paraiso team we would like to thank you for giving us the opportunity to celebrate with you such an special moment as your wife's milestone borthday. Congratulations again! We are thrilled to know that you went home...More

          Reviewed 4 days ago

          This was our second visit to the Grand. Our first was two years ago and we have been waiting to return ever since. It is easily the best all-inclusive resort we have visited. Everything about the resort is described in my initial review and so...More

          Helpful?6  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, Thank you for sharing your nice review here on Trip Advisor, also for choosing our hotel for the second time for your vacations. We are glad that this time the check-in process has been much more agile. We are pleased that you have...More

          Reviewed 4 days ago

          No crowded beaches, no chicken fingers, no squeaky beds or bad service, sorry... However, we did have a beach front, ground floor suite with a butler on call and an amazingly quiet, peaceful week in paradise. Sound good? This hotel spoils you with amazing food,...More

          Helpful?4  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, First of all we would like to thank you for sharing your experience about your stay at IBEROSTAR Grand Paraiso. We are delighted to know that our staff contributed to made you had a wonderful and relaxing time during the week you stayed...More

          Grand Velas Riviera Maya
          2,986 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Secrets Maroma Beach Riviera Cancun
          11,560 reviews
          #2 of 5 hotels in Playa Maroma
           
          Valentin Imperial Maya
          11,578 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Paradisus Playa del Carmen La Perla
          8,144 reviews
          #23 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Shuttle Bus Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Hot Tub
          • Bar/Lounge
          • Spa
          • Golf Course
          • Tennis Court
          Details
          • Price range
          • US$408 - US$796 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Top resorts Hotel in Playa Paraiso
          • #1 On the Beach Hotel in Playa Paraiso
          • #1 Family Hotel in Playa Paraiso
          • #1 Green Hotel in Playa Paraiso
          • #1 Luxury Hotel in Playa Paraiso
          • #1 Romantic Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 310
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Visit Us Inc., Orbitz, Hotels.com, TravelUp, Travelocity, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • Iberostar Playa Paraiso ,
          • Playa Paraiso Iberostar ,
          • Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya
          Add Photo Photos
          Traveller (8034)
          Pool & Beach (1537)
          Room & Suite (1317)
          Dining (990)
          Hotel & Grounds (4447)
          Bathroom (144)
          Family and Play Areas (31)
          Business Centre & Event Rooms (23)
          Nearby
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          Iberostar Paraiso Lindo
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          Iberostar Paraiso Beach
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          joeyJT
          What type of surface is on the tennis courts?
          24 May 2017|
          What is your answer?
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          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          22 May 2017|
          Answer Show all 2 answers
          Response from mjz3 | Reviewed this property |
          you can get anything anytime from room service
          0
          Votes
          NikkiHP
          Hi, Nichole. What would you like to know about this accommodation? Hello Curious about Spa, pricing and treatments. Also any suggestions about leaving resort to visit Cozumel? Safety? thanks, we're first timers.....
          21 May 2017|
          Answer Show all 2 answers
          Response from TravelingTricia1 | Reviewed this property |
          Hello. The Spa is very good. The prices are similar to metropolitan areas in the US. I feel it is safe to leave the resort, and would be safe to take the ferry to Cozumel. Depending on how long you are there, I don't... More
          0
          Votes
          Room Tips
          "The oceanfront rooms are worth it."
          Read review
          "First floor rooms seem to have a mildew like smell"
          Read review
          "When dining at the Mexican restaurant ask for a Mayan coffee!"
          Read review
          "Standard room-lovely garden view. Ocean view room-exactly the same, but had an ocean view.Spend little time..."
          Read review
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