Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ibiza Gran Hotel is an excellent choice for travellers visiting Ibiza Town, offering a romantic environment alongside many helpful amenities designed to enhance your stay.
Given the close proximity of popular landmarks, such as Edificio Las Boas (0.2 km) and Esglesia de Sant Domingo (1.1 km), guests of Ibiza Gran Hotel can easily experience some of Ibiza Town's most well known attractions.
Guest rooms offer amenities such as a flat screen TV, a minibar, and air conditioning, and guests can go online with free wifi offered by the hotel.
Ibiza Gran Hotel features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Ibiza Gran Hotel, parking is available.
While visiting Ibiza Town, you may want to try some ribs at one of the nearby restaurants, such as Hard Rock Cafe Ibiza or Guillemis.
Looking to explore? Then look no further than Dalt Vila (1.2 km), Castle of Ibiza (1.3 km), and Puerto de Ibiza (0.9 km), which are some popular Ibiza Town attractions – all conveniently located within walking distance of the hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This hotel was recommended by a friend for their location and their breakfast buffet but everything about our experience exceeded expectations and was beyond 5 star! We went on our honeymoon to Spain earlier in May. We stayed at 5 star hotels in Barcelona, Ibiza and Madrid. I told all of them that it was our honeymoon in the notes section of the reservation, but the Ibiza Gran was the only hotel that made us feel special about it. Gustavo did an amazing job at showing us our room amenities. He made me want to clap with the way he opened the curtains to show us the the view of Old Town Ibiza - we upgraded to the Panoramic Junior Suite and it was so worth it! Then he asked why we were visiting and we said our honeymoon, he said "oh ok, the hotel must be doing something special for you then"...as he walked us to the entrance of our room and showed us a display of champagne on ice, chocolates, balloons and a note from the GM thanking us for choosing to stay there. Some how Gustavo managed to make us miss this when we walked in, or he had some undercover help, either way it was such a beautiful surprise! The TV in the room said welcome Mr & Mrs ***, another great touch. But here's the real kicker! They surprised us by offering to drive us to dinner in the hotels Bentley car service. No where on their website is this advertised so we were in total AWE! They have one Bentley and I chose early May to avoid the crowds, and I'm so grateful of this because we were able to get dropped off in a Bentley every time we left the hotel. Luis was so great at arranging this and Javi was a fun driver with great music. The buffet lived up to it's reputation, but again it was the combination of the staff, toiletries in the room, the view and location, the Bentley car service and their attention to detail! We will stay here every time we come to Ibiza!!!
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Date of stay: May 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded Jun 14, 2024
Thank you so much for sharing such a detailed and wonderful review of your stay at Ibiza Gran Hotel! We are delighted to hear that your honeymoon experience exceeded your expectations and that we managed to make it unforgettable. Our entire team strives daily to provide unique moments to our guests, and we will share your kind words with all of them. We look forward to welcoming you back in the future and being a part of your special memories. Congratulations on your marriage, and we wish you all the happiness in the world!
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Every time we come to Marina Botafoc, we pass by the Spa of the Gran Hotel, We want to congratulate you for the visible change this year: a clean, quiet and organized Spa, the new staff is really friendly, the director Joya told us ’ about the upcoming renovations, we are looking forward to seeing the new Spa. Thank you!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded Oct 1, 2023
Dear Saphiro, Thank you so much for taking the time to share your wonderful experience with us! Our team has been working hard to create a clean, serene, and organized environment for our guests to enjoy, and it warms our hearts to hear that our efforts have not gone unnoticed. We're especially pleased to hear that you found our new staff to be friendly and accommodating. Thank you once again for your kind words and for choosing to be a part of the Ibiza Gran Hotel experience. We can't wait to welcome you back and share our new and improved Spa with you!
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This is our third visit to this wonderful hotel and I think each time we come, it gets better and better. We travel a lot and breakfast is the best we’ve ever had. The staff are friendly without being fake and the service is outstanding. The rooms are quiet - no door banging from the corridor or furniture moving from the rooms above. The air con works well and the beds are so comfortable. Special mention to Ceasar at the top pool, (he deserves to come first place in the staff ‘raffle’ - if any managers are reading this ;-) All the staff are a credit to the hotel and truly make it an unforgettable stay. See you next year!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded Oct 17, 2022
Thank you very much for taking the time to share with us such a detailed review, it is very helpful to keep improving our service, and thank you also for your lovely words. We are very proud of our wonderful team, it is very nice to know that they make your stay excellent. We will be happy to welcome you next year. All the best.
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We stayed here for 4 nights and it has to be one of the best hotels I have ever stayed at. We were in a standard room but it was more like a suite with every amenity imaginable and beautifully laid out. The whole hotel is stunning with amazing artworks everywhere. The staff are lovely and quickly remember you and any preferences you might have. We went in April so the pool was too cold to use but the hot tub was lovely and the pool staff are quick to get you towels, drinks, put your umbrella up etc.
The breakfast is amazing, absolutely top quality with everything you can think of on offer. They even bring oysters round the tables for you to try some mornings. Lots of things (omelettes, crepes etc) are cooked fresh to your specification and then brought to your table. There is champagne available too!
The icing on the cake for us was when we were due to attend a big music concert on the island. Taxis are very rare in Ibiza! After we had waited for a few minutes for one to arrive, the hotel offered us free use of their Bentley to get to the concert! Of course, we accepted and arrived in some style. I have never had this anywhere else in the world.
If you are even considering this hotel, please book it, I can guarantee you will be impressed.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded May 30, 2022
We only can be grateful about your wonderful comments, thank you very much for your time and let us know how great was your experience in our hotel. As an Art-Hotel we very much appreciate your sensibility about the artworks. Cannot be happier to hear that our restaurants, pool service and the overall team were above your expectations. Once again, thank you very much for recommending us. All the best.
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The Ibiza Gran is special from the time you arrive until the time you leave. We had an issue with workmen causing a lot of noice underneath our room. After discussing with the front desk we were moved. No questions asked. The porters, the front desk staff were friendly but efficient. The pool terrace ding was excellent and the ambient surroundings so wonderfully quiet and the food superb with again the servicing staff attentive and friendly. This is the kind of service you crave, not fawning, but graceful, helpful and wonderfully friendly. The breakfast are a work of art. From the beautiful bread selection sliced to order, the cold meat and cheese deli, the same, and the pre-pared cold meat selection all individually portion wrapped. The coffee or any other beverage is served to order and great. The pastries are something else as is the crepes to order, although, there is only so much a person can eat, but the choices are so special. The breakfast room staff who greet you are all wonderfully friendly and they are all a “well oiled” machine, clearing dishes, clearing tables and everything running like clockwork. The room facilities are special as are the toilet supplies. Definitely the only place to go in Ibiza Town, without a doubt.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip:Parking is valet parking in the hotels own underground car park.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded May 16, 2022
Dear Gordon, Thank you very much for taking the time to share with us your experience. Your comment makes us very happy, and we love to know that your visit to Ibiza Gran Hotel was a real Grand Luxe experience. We will pass your lovely words to our team and in the name of all of us, we hope to welcome you soon. All the best.
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I came to this hotel in August 2023, I was greeted by an old atmosphere, old decoration, with a decoration full of stains, scratches and dirt. I booked junior 45 sqm, but I was surprised to see that the bathroom had no privacy as the tub and sinks were in the room next to the bed. I asked the reception to change it. here the head of reception was totally against the customer with a slightly cold attitude. however, in the hope that I will find an understanding, I asked to speak with the general manager. he came after some time and with a totally defiant attitude told me that if I want to get another room I have to pay an extra 2000 euros for 3 days!!! . I explained to him that I don't want a free upgrade, but just a normal room but with a separate bathroom, and he flatly told me that this is it, and if it doesn't suit me, I'll look elsewhere, but he'll take my money for one night. at the end, after screaming in the hotel lobby, he told me to leave his hotel the next day at 12 o'clock!!! after which he turned his back on me saying that he doesn't want to shake hands with me. I consider it a defiant attitude towards any tourist. however, when I asked the head of reception what their names were, he was agitated, asking me not to write anything on trip advisor. I recommend everyone to stay absolutely away from this hotel!!!!
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded Aug 23, 2023
Dear Icatalin, We appreciate your feedback and deeply regret that your experience at our hotel did not meet your expectations. It is always our aim to provide our guests with a pleasant and comfortable environment during their stay. We are sorry that you encountered issues with the design of the room you reserved. However, it's important to note that images and descriptions of our rooms, including bathroom layout, are available on our website and throughout the booking process. Our goal is to provide our guests with all the necessary information to make informed decisions. Our team is always eager to find solutions, and we firmly stand behind their professionalism, dedication, and customer service orientation. Wishing you a delightful summer.
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Just returned from a fabulous holiday at the Ibiza Gran... probably the best hotel on the island. From the first greeting by the friendly and efficient reception staff , to the beautiful hotel interior and the immaculate and generously appointed bedrooms. The two pools are immaculate with polite attentive staff catering to your every needs. The breakfast is absolutely exceptional and not to be missed...!! Completely deserved of the 5 star lux rating..... Enjoy.
Chilled relaxed atmosphere Great Central Location Walking distance to everything Courtesy car to airport Adult pool area for quiet relaxation
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded May 23, 2024
Thank you for your wonderful review! We are delighted to hear that you enjoyed a fabulous holiday at Ibiza Gran Hotel. It is an honour for us to be considered probably the best hotel on the island from your perspective. We are proud to know that from your arrival, our friendly and efficient reception staff made you feel welcome. We strive to offer exceptional service, and we are pleased that you appreciated the interior of the hotel. We are thrilled that you enjoyed our breakfast, which we consider an essential part of the Ibiza Gran Hotel experience. It is fantastic to know that you found it exceptional and not to be missed. We appreciate your kind words; your feedback motivates us to continue providing five-star service. We look forward to welcoming you back very soon for another unforgettable experience.
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It's fitting that this hotel is called the "Gran", almost as if someone meant to call it the "Grand" but thought better of finishing the job; a bit like the way the hotel charges you nosebleed prices, but doesn't actually go to the trouble of providing you with things like commensurate rooms, food, facilities or service.
The view from my €1k+/night room was a stream that seemed to consist mostly of sewage, against a backdrop of a construction site that looked like a warzone shortly after a bombing raid.
The iced coffee I ordered for breakfast came with a dead mosquito nicely nestled at the bottom, beautifully concealed so that I wasn't able to spot it until after I drank it. The waitress explained that "these things happen", which I took to mean "these things happen a lot here". Still, the mosquito was a much more pleasant surprise than my bill.
Do you think you can order anything besides pool snacks at a 5 star hotel? Don't be ridiculous. Do you think they would charge anything but a markup on an already over-inflated price when the hotel's only restaurant is closed? Don't be ridiculous.
If you absolutely insist on being smack in the centre of town, then I can see an argument for sleeping on the street. It still wouldn't sway me to recommend staying at the Gran.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded Sep 3, 2021
Dear RamblingRambler, We deeply regret hearing your comments regarding your experience at the hotel. Please allow me to respectfully detail each issue raised. The urban views from the Premium Room in which you stayed during your stay are towards the city, specifically to a canal attached to the port which remodeling is full responsibility of the General Directorate of Hydric Resources, an organism that belongs to the Government of Baleares. For your information, we are in talks with them to find a solution to a public problem that directly affects our establishment. In relation to the mosquito that was found in the drink, please accept my most sincere apologies for this accident, during your stay we suffered a heatwave and extremely high temperatures on the island that inevitably increases the presence of mosquitoes as we are surrounded by nature. Again, I reiterate my apologies for this unfortunate incident. I completely understand your discomfort overall and I would like to welcome you on your next visit to the island, I can guarantee you that your experience with us will be memorable. Yours sincerely, Raúl Sierra General Manager
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From the moment we entered the Gran to the moment we left the staff made us 2 parents and 3 young adult girls feel special. They were amazing. Nothing was a problem, everything was possible and there was nothing I could write that was negative. Breakfast was simply stunning, beautiful live acoustic musicians in superb surroundings.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:We had a room facing the back, our three girls had a magnificent suite with its own pool - our...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded Jul 12, 2024
Dear James, Thank you so much for your wonderful review! We're thrilled to hear that your experience at Ibiza Gran Hotel was exceptional for you and your family. Our team strives to make every guest feel special, and we're glad we could achieve that. We look forward to welcoming you back soon!
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I booked this hotel to celebrate my partners special birthday, and it did not disappoint!
From the friendly, smooth and efficient check in process right at the start of the stay, things just got better and better.
We stayed in a junior suite, which was amazing. So clean and spacious. There was a bath tub in the room, and a huge bed with really soft bedding. There was a wide range of toiletries supplied in the rooms. As were bathrobes and slippers. We were shown to our room and given a tour of the facilities by a really helpful bellboy.
The pool areas were lovely and clean, and the staff very attentive. Good and drink at the pool restaurants/bar were very good.
The hotel is in a great location, just a few minute walk to the marina. And about 10/15 minutes in a taxi from the airport.
The breakfast was phenomenal! So much choice, and great quality.
We visited the hotel casino one evening, which had a wide range of games available.
We asked for a taxi booking one evening to go to Nobu restaurant, and we’re offered a lift in the hotels Bentley, which was a nice touch.
The only negative feedback I can give is with regards to the building work ongoing at Zuma, a new restaurant due to open in the hotel grounds. Our balcony overlooked this building site which was disappointing, and the work started early and continued till late most days during our stay. We were not warned of this prior to the stay.
After checking out of the Ibiza Gran, we continued our Ibiza trip by staying a couple of nights in another 5 star hotel in Santa Eulalia. The difference in hotels was unreal - we can’t even explain how much better the Ibiza Gran was!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibiza Gran Hotel, Director General at Ibiza Gran Hotel
Responded Jun 27, 2022
Many thanks for taking the time to write this wonderful review. It is a great pleasure to read your kind words about our hotel, restaurants, service and team, whose aim is to make our guests feel comfortable during their stay. We are looking forward to welcoming you back to Ibiza soon.
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Dear Ryan B,
Thank you very much for your interest in Ibiza Gran Hotel.
Our breakfast in Costa Mara restaurant is served from 7.30 a.m. to 11.30 a.m.
We are at your disposal and hope to welcome you soon.
Warmest regards,
There are more places to choose from in the Ibiza Town area.
PRICE RANGE
C$573 - C$1,336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibiza town gran hotel
LOCATION
SpainBalearic IslandsIbizaIbiza Town
NUMBER OF ROOMS
187
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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