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Traveller (43)
Room & Suite (17)
Pool & Beach (7)
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Overview
  • Excellent12%
  • Very good19%
  • Average26%
  • Poor21%
  • Terrible22%
5 Jul 2017
“Ok but not great”
18 Feb 2018
“Just ordinary”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Restaurant
Bar/Lounge
Laundry Service
3 Star Hotel
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Reviews (101)
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1 - 5 of 81 reviews
Reviewed February 18, 2018

The positives are located in a great location, direct in front of harbour, walking distance to night market and pool is nice. Lots of potential to be a good hotel. Negatives - the hotel is a bit run-down. Pool side - there are apparent abandoned...More

Thank IGB P
Reviewed October 2, 2017 via mobile

The pool of the hotel was nice. Breakfast was okay, except the "fresh" orange juice which was pure sugar. The room - big disappointment. The pictures that are presented upom booking are misleading. I could handle the room - even it didnt look so nice...More

Thank nadkaeli
Reviewed September 7, 2017 via mobile

Very very bad hotel. We stayed at the hotel for 3 days, and on the second day when we came back from the beach, 3 of us had money missing, and when we told the manager they took no action. Not recommended

Thank Talar M
Reviewed August 24, 2017 via mobile

The location was great and the pool is lovely but the hotel room was very dirty with stained sheets and towels. The bathroom also had a lot of mould in the shower. The service was on and off you would get someone who was very...More

Thank Katie M
Reviewed July 5, 2017 via mobile

Location of this hotel was Just super. In the centre of Island life and 3 minutes walk from ferries. Pool was Ok, rooms need serious attention as paint is coming off here and there, Apart from that no other activities. We were located in this...More

Thank Greg M
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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$27 - US$43 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$27 - US$43 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (43)
Room & Suite (17)
Pool & Beach (7)
Dining (2)
Family and Play Areas (1)
Questions & Answers
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bec_10_12
I am writing in response to the managements highly unprofessional comment on my review of this resort. Trip Advisor is aimed at helping other fellow travellers choose the right accomodation and activities. Managent should use the feedback proactively, not attack and belittle my opinions. In response to your comment regarding us eating at the markets, this is irrelevant to the fact that your breakfast made us sick to eat (and to confirm we only ate at restaurants not that that matters). In reply to your comment about the staff being creepy because "they smile too much", smiling would have been a welcoming experience to be greeted with. However we received sniggers, stares, laughter and pointing. We found it uncomfortable having random local people sitting within the hotel premises (right outside our door chatting and smoking at all hours), we couldn't even have our curtains open. As to the price, as manager you should know your prices and if $40 AUS is the seasonal rate then feel free to refund us as we clearly paid too much at $70 AUS per night. In future if you are going to reply to customers on Trip Advisor, please do so with some respect and curtosy. I hope this isn't how you treat all of your customers, is this how you would have responded if we had come to you in person during our stay? Honesty and politeness is the backbone of a successful business. I hope you are able to improve on your customer service for the sake of your business at Gili T Resort.
November 19, 2014|
AnswerShow all 2 answers
Response from bec_10_12 | Reviewed this property |
Who is my friend?? If you can't handle my honest feedback them perhaps don't have an account with Trip Advisor. I hope TA see your responses and inappropriate and highly disrespectful inboxes to me.
0
Votes
Jake C
October 24, 2014|
Answer
Response from chefman | Property representative |
I didn't get any emails sorry about that. Just email me at gilitresort@hotmail,com We usually ask to reserve it in advance and it's about 100,000 per night for extra bed
0
Votes
Jake C
October 24, 2014|
Answer
Response from chefman | Property representative |
Yes possible for a small charge
0
Votes
Room Tips
"Small hotel, all rooms are about similar."
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"Choose a superior or deluxe room to avoid the noise from the foot traffic."
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"Think twice before you choose this hotel."
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"choose the room upstair, is bigger."
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