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Aston Sunset Beach Resort

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Aston Sunset Beach Resort
Aston Sunset Beach Resort
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1,273 Reviews from our TripAdvisor Community

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There are newer reviews for Aston Sunset Beach Resort
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Showing 966: English reviews
Jakarta, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2016

one of best place to watch sunset but not suggest to stay. everything base on rule in this property but if you are western foreigner, you will be getting better treatment. Also, credit card is acceptable if you pay more than Rp. 50,000.

Review collected in partnership with this hotel

Helpful?
Thank Purijai J
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Purijai J, Thank your for your time in sharing though regarding the service you received during your stay in our Resort. I am so disheartened and extend my sincere apologize that you didn't enjoy your stay as much as other guest do and for any inconvenience you had endured. your feedback is truly important to see the level service... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 October 2016

One of the best hotel i have visited so far. Friendly, lovely and helpful staff - they have help us so much entire trip. Nice & clean room, great view for dining area. Had the best trip i have so far at this hotel. During the stay, as my bday falls during the stay, my gf arranged me a surprise... More 

Helpful?
Thank Terence M
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Terence, I am glad that we have sufficed your approval on the quality of accommodation we have provided during your visit. It is also a pleasure to our team could be the part of your best moment with your girlfriend. Your satisfaction is our accomplishment and will continue to motivate us to continuously work closely to achieve excellence. Thank... More 

Brussels, Belgium
1 review
Reviewed 9 October 2016

We had a great time @Gili T! Friendly staff, good service, good location (beautiful sunset, more quiet than the region near the harbour, nice bars nearby), clean rooms, pool and pool bar, spa. We would definitely recommend this hotel to others!

Review collected in partnership with this hotel

Helpful?
Thank Evelyn S
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Evelyn S, Thank you very much for letting us know that we have successfully provided your lodging needs in our hotel. Your generous feedback score will surely inspire us to strive and maintain the quality and value of our services for all of our guests to enjoy. Your satisfaction is a pleasure to our team. We also thank you... More 

Pretoria, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016

Hotel room was amazing, food not so great (they were out of stock of almost everything). Bicycles were by far the worse out of all hotels. We also feel that for a honeymoon couple booking a private villa they could have made it more special on arrival. Overal they had friendly staff and other services were great.

Review collected in partnership with this hotel

Helpful?
Thank Louis P
AstonGiliTrawangan, Guest Relations Manager at Aston Sunset Beach Resort, responded to this review

Dear Louis P, Thank you very much for sharing a review of stay with us. I am so glad that you like the room we assigned to you also the friendliness of our staff. they will be happy to have such kind recognition. your concern on the food issue and idea of welcoming honeymoon will be evaluated accordingly with our... More 

2 reviews
Reviewed 8 October 2016 via mobile

Recently stayed here on our honeymoon. We stayed in private pool villa, had to put up with drilling and hammering next door for hrs. Breakfast very average. Couldnt get what we wanted on dinner alacarte menu...calamari, pad thai?? we got an arrival non alcoholic welcome drink and to be refused a coke or lemonade??? We stayed in one of your... More 

Helpful?
Thank travelagentstravel80
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear travelagentstravel80, Thank you for finding the time to share about your stay. However I am so disheartened that you didn't enjoy your stay as much as other guest do. We are committed to delivering the the highest level of service to our guests and strive our best time to time but unfortunately we have fallen short of our goal... More 

Cheshire
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 October 2016

This hotel was nice but not quite as impressive as it’s photographs would suggest. It is a half hour bicycle ride or 20 minute pony cart ride (no motorised vehicles on the island), from the main resort on the island but we were looking for peace and quiet anyway. The room was nicely decorated and the bathroom was huge, with... More 

Helpful?
1 Thank jo0706
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear jo0706, I sincerely apologize on behalf of our Resort for failing to live up to your expectation. I am pleased to let you know that we have been made aware of the comment you have noted down, particularly on the toilet cistern which is keep overflowing. trust these will be addressed accordingly. you can be assure that we will... More 

Breda, The Netherlands
1 review
Reviewed 7 October 2016

Our stay at Aston Sunset was great. Very helpfull and friendly staff. The pool with poolbar was really nice. The breakfast had a enormous variation of different food. The sunset at the beach was beautiful!

Review collected in partnership with this hotel

Helpful?
Thank janvandenheuvelf
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Janvadenheuvelf, It feels great to know that you were satisfied with the accommodation we have provided during your recent visit in our Resort. Pleased to know that your feedback is very important to us and we aim to provide the best value, high quality of services to all of our guests. Trust that we will continue to strive for... More 

Melbourne, Australia
1 review
Reviewed 6 October 2016

Location of resort was lovely with beautiful sunsets. Facilities excellent. Pool deck chairs a bit limited and guests were allowed to leave towels on them to reserve for hours. Ran out of Pineapple juice so no Pina Colada's for happy hour. Also ran out of ice cream!

Review collected in partnership with this hotel

Helpful?
Thank 223farrugiac
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear 223farrugiac, Thank you for dropping a note regarding your experience of stay with us. I am delighted to find out that you love the location, sunset and facilities. However i do my apologize for the run out of stock at the happy hour, it must be upset you. also your concern on the limited pool deck chair is much... More 

Jakarta, Indonesia
1 review
Reviewed 5 October 2016

Location is quite far from crowd. No noise from ppl or cidomo, only music from resto. But it is quite far to get this hotel. When we went to the crowd at night, there was no light in some parts of the island. but it was okay. When we entered the room at first, they have turned on the AC.... More 

Review collected in partnership with this hotel

Helpful?
Thank chrenny
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Chrenny, Thank you very much for your generous feedback score for our hotel. Your positive feedback will surely bring more inspiration to our team to strive more to maintain the quality of services you enjoyed during your visit. Trust that we will do our best to make your next stay even better. Regards. Emanuel Prasodjo A More 

Butterworth, Malaysia
1 review
Reviewed 5 October 2016

Not much comment. Everything goes accodingly. Usman , staff at counter gave fast and good service. Hotel needs to provide area for sports like beach volleyball. Outdoor chess, pool and ping pong are good idea.

Review collected in partnership with this hotel

Helpful?
Thank munhars
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Munhars, It feels great to know that you were satisfied with the accommodation we have provided during your recent visit in our hotel. Pleased to let you know that your your positive feedback is very important to us and we aim to provide the best value, high quality of services to all of our guests. your personal recognition to... More 

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Aston Sunset Beach Resort - Gili Trawangan is a retreat for leisure travelers with a taste for style and substance offering comfort, intuitive service, and relaxation interweaved with respect and admiration for local traditions. With it's unmatched facilities and excellent services, this resort is perfect for a short break or an extended family vacation. ... more   less 

Additional Information about Aston Sunset Beach Resort

Address: Gili Indah-Pamenang, West Nusa Tenggara 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Price Range: $110 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Sunset Beach Resort 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Aston Sunset Beach Resort Gili Trawangan, Gili Islands
Hotel Style:
#1 Top resorts Hotel in Gili Trawangan
#2 Luxury Hotel in Gili Trawangan
#3 Spa Hotel in Gili Trawangan
#7 On the Beach Hotel in Gili Trawangan
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Questions & Answers

Here's what travellers have asked, with answers from Aston Sunset Beach Resort staff and other travellers.
12 questions
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Bunbury, Australia

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Questions? Get answers from Aston Sunset Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool room is good”
 of 5 bubbles Milliany, 9 Nov 2016 | Read review
“Rooms right at the back are quite a walk from reception and the beach.”
 of 5 bubbles jo0706, 7 Oct 2016 | Read review
“Rooms have poor insulation and we could hear everything from the guests upstairs.”
 of 5 bubbles 899christaw, 10 Sep 2016 | Read review
“Fabulous sunsets, quiet and excellent value. We had a room with a private pool and this made the stay perfect.”
 of 5 bubbles Kiwi706, 28 Aug 2016 | Read review
“Ask to use the complimentary bikes.”
 of 5 bubbles 64kathrynl, 25 Jul 2016 | Read review
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