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We stayed here for 1 night. It's right next to Venetian and in fact their shopping arcades are interconnected. But the atmosphere here is very different from the Venetian, it's much more quiet and elegant and not that crowded. What surprised us is that we...More
Ridicule how expensive this hotel is located within the Venice. A mimic with no regard to ethics—it aims to copy the beautiful with no soul. Impossible to connect.
The staff are friendly but equally disappointed on what happened to their city. The four seasons is...More
2 Thank KonradVP
Response from Posyk, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded August 22, 2016
Thank you very much for your comments at TripAdvisor. We felt sorry to know that the recent experience in Macau did not meet your expectation, We will appreciate your assistance in allowing us to explore how we may enhance your future experience. Please...More
The hotel was fantastic - everything you would expect from the Four Seasons and more - attached to the Venetian for extra convenience and shopping but far enough to avoid the hustle and bustle of the shopping area. The rooms were stunning - we were...More
Our family (2 adults, 1 nine year old) enjoyed three fantastic nights at this property subsequent to arriving into Hong Kong on a cruise.
From pre-check in (they called a few days earlier to ask if there was anything they could do to smooth the...More
We stayed for 2 nights with breakfasts, we was secure to asked with breakfast when we check in. Front desk Receptionist Carrie Leung was told excluded, and we should contact our agent to confirm, it was pass10pm. Is that good serives to ask the customer...More
2 Thank X1855HRcathym
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded August 15, 2016
Dear Cathy M,
Thank you very much for taking the time to write in TripAdvisor. We felt sorry about the unpleasant experience. It will be helpful if we may connect with you directly and learn more. Your assistance in writing to our Our Hotel Manager,...More
Response from Joseph Wing Tso W | Reviewed this property |
Cotai will take you the ferry port in Macao very close to the hotel, and they have private 7 seaters luxury van shuttle service from there free of charge. Just waive to their staff and they will arrange a ride for you.