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Grand Hyatt Macau

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#5 of 92 Hotels in Macau
Certificate of Excellence
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Grand Hyatt Macau
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808 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Saint Louis, Missouri
1 review
Reviewed 1 week ago NEW

Wow. It was our anniversary, and when we arrived, Celina had a flower ready for my wife, and cake sent up. She spent over half an hour giving us recommendations, a tour, and making reservations to events and restaurants on our behalf. She was really friendly and helpful and was by far the most amazing hotel welcome ever. The rooms... More 

Thank Andrew D
Level Contributor
10 reviews
Reviewed 1 week ago

Early evening, we arrived at the Grand Hyatt Macau, welcomed by the sumptuous setting of the lobby and greeted by smiles on amiable staffs. We came to try out the delicate cakes at their patisserie after a long day. Sitting in any table you could have a view of the hotel’s industrial design. The seal brown armed sofa and its... More 

Thank YulieChe
Vancouver, British Columbia, Canada
2 reviews
Reviewed 1 week ago

Very nice room, spacious and comfortable. Bath room is huge and funtionable, love the oval bath tub. The mattress is very firm and comfy, linens are extremely comfortable, we had a very good sleep. Nespresso machine and Chinese tea leaves are a plus!

Review collected in partnership with Hyatt Hotels

Thank poonst2000
Guangzhou, China
Level Contributor
102 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 week ago via mobile

First I want to say I've lived in and been all over mainland China. From small villages to mega cities. I understand the culture and appreciate its diversity. However, when it comes to my stays at 5 star western branded hotels I tend to pick them to get away from the social graces or lack there of most mainlanders. As... More 

Thank jeb1969
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The service at the grand club was great. The staff was attentive and they did everything to try and make my stay as personable and warm as possible. I asked for a macau sim and they had one for me immediately. At first it wasn't getting data and the club concierge did everything to fix it by calling ctm customer... More 

Review collected in partnership with Hyatt Hotels

Thank Daron C
Montpellier, France
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

We planned to stay one night at Grand Hyatt Macau, but do to the typhoon Haima we had to stay one more night as we couldn't go back to Hong Kong. The hotel manager did a really great job helping us with the reservation change with our hotel booked in Hong Kong, and not only her but all staff were... More 

Thank Marie N
Brisbane, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

We stayed 2 nights. Room was excellent & great views. Service at check-in was excellent & the Concierge was the most helpful I had experienced, thank you Maggie. Breakfast was excellent & service from Randy & Peggy was fabulous. I could not fault this Hotel. My son checked out the Gym & was very impressed with the facilities & used... More 

Thank MarissaL L

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Grand Hyatt Macau hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort integrating entertainment, dining and shopping options. The hotel features 791 rooms & suites with spectacular views over Cotai and the west banks of Pearl River.With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau hotel promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau.Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport. ... more   less 

Additional Information about Grand Hyatt Macau

Address: City of Dreams, Edtrada do Istmo, Macau, China
Region: China > Macau
Price Range: $272 - $743 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Macau 5*
Number of rooms: 791
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Travelocity, Expedia, Priceline, Hyatt Hotels Corporation, Booking.com, HotelTravel.com and Jetsetter so you can book your Grand Hyatt Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Macau Hotel Macau
Hotel Style:
#4 Spa Hotel in Macau
#5 Luxury Hotel in Macau
#6 Business Hotel in Macau
#6 Family Hotel in Macau
#8 Romantic Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Macau staff and other travellers.
3 questions
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Questions? Get answers from Grand Hyatt Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff are extremely helpful”
 of 5 bubbles WWeennddyy, 18 Oct 2016 | Read review
“Grand Club tower, high floor”
 of 5 bubbles kathyyll, 15 Oct 2016 | Read review
“high floors are great. facing wynn palace side gives great view of the musical fountain.”
 of 5 bubbles Seedy699, 11 Oct 2016 | Read review
“Request high floor as I think is much better, low floor is quite noisy”
 of 5 bubbles 578mang, 7 Oct 2016 | Read review
“If you are here for a special occasion, it is well worth booking a grand suite. Great views and plenty of room.”
 of 5 bubbles JohnA299, 31 Jul 2016 | Read review
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