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Mandarin Oriental Macau

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Traveller (755)
Room & Suite (497)
Dining (140)
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Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“vida rica”(42 reviews)
“premier view”(8 reviews)
“ferry terminal”(59 reviews)
Paid Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Mandarin Oriental Macau
Special Offer: Bed & Breakfast
Contact Info
Name/address in local language
Offers from Mandarin Oriental Macau
Special Offer: Bed & Breakfast
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (886)
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425
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6
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Show reviews that mention
All reviewsvida ricapremier viewferry terminaldeluxe lake view roommgm casinocake shoproom checkcorner roomdim summain restaurantan excellent hotelstar serviceshopping mallhotel experiencebuffet breakfastlobby loungeexcellent stay
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11 - 15 of 542 reviews
Reviewed 3 weeks ago via mobile

Was celebrating 60th birthday with school friends. Had a grand time in MO macau. Everything was smoothly arranged with the charming Director of Rooms, Cindy; from restaurant reservations, transportation to a fabulous show. Outstanding genuine service from staff of MO. Would be lovely to visit...More

Thank FancyFree007
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 2 weeks ago

Dear FancyFree007 Thank you for staying with us at Mandarin Oriental, Macau. We are delighted to learn that you were wowed with our legendary services. Your detailed description of our services, transportation and special mention on Cindy will be a great motivator for her as...More

Reviewed 3 weeks ago

I enjoyed an excellent lunch at Mandarin Oriental Hotel snd particular happy about the soup rice they provided in the restaurant. The hotel is also right next to a big shopping arcade where one can do all types of luxurious goods shopping within a few...More

Thank 369polarbear
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 2 weeks ago

Dear 369polarbear Thank you for sharing with us your wonderful experience at Mandarin Oriental, Macau. We are delighted to learn that you enjoyed your stay with us and loved the lunch served in our restaurant. We are encouraged by your compliments on our service and...More

Reviewed 22 February 2018

We loved everything about our stay at MO Macau. Even though it was Chinese New Year, and they were at full capacity, the staff was gracious and thoughtful. They went beyond expectations in recognizing the birthday of one of our party, with a cake, balloons...More

Thank MinaG888
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 27 February 2018

Dear MinaG888 Thank you for sharing with us your delightful experience at Mandarin Oriental, Macau. We are thrilled to learn that you celebrated Chinese New Year with us and that you enjoyed the refurbished lobby facilities such as the Lobby Lounge. Indeed, it is our...More

Reviewed 20 February 2018

Staying one night here. Our room overlooked the Macau Tower, beautiful view. It is a very short walk to the MGM Casino and high end shopping mall. I believe the retail mall is directly accessible from the hotel. We had to take taxi most of...More

Thank janghonghwa
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 22 February 2018

Dear janghonghwa It is our pleasure to have you as our guest in Mandarin Oriental, Macau. We are delighted to learn that you enjoyed your stay albeit very short. We hope to have the pleasure of welcoming you back for a longer retreat next visit....More

Reviewed 16 February 2018 via mobile

Really excellent customer service throughout our stay. Vincent at Concierge was absolutely delightful - very friendly, attentive and caring for customers. He definitely deserves a big red packet this year! All the staff were giving 110% - and especially impressive given it was CNY -...More

2  Thank UKinHK
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 22 February 2018

Dear UKinHK Thank you for staying with us at Mandarin Oriental, Macau this Chinese New Year. We are absolutely delighted to note that you enjoyed your stay with us and the services provided by our colleagues, especially Vincent. We have shared your positive comments with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$183 - US$711 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Macau
#2 Luxury Hotel in Macau
#2 Romantic Hotel in Macau
#4 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$183 - US$711 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Macau
#2 Luxury Hotel in Macau
#2 Romantic Hotel in Macau
#4 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (755)
Room & Suite (497)
Dining (140)
Pool & Beach (35)
Amenities (47)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Roshini V
13 July 2017|
AnswerShow all 4 answers
Response from Afonsinho | Reviewed this property |
No they haven't. But the location of the nearest Casino (MGM) is connected to the shopping area which is also connected to the hotel, so you can walk there in 5 mins.
0
Votes
Room Tips
"City views are nice."
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"We prefer the suites, but all the rooms are lovely."
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"Every room is of a very high standard."
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"Try to get a room with a view of the inland lake rather than the causeway to avoid seeing the recycling lot."
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