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Mandarin Oriental Macau

826 reviews
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Traveller (721)
Room & Suite (433)
Dining (139)
Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Paid Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Mandarin Oriental Macau
Special Offer: Complimentary 3rd Night
Contact Info
Name/address in local language
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Reviews (826)Write a Review
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All reviewsvida rica restaurantdeluxe lake view roomferry terminalmo hotelsmgm casinoamex platinumcentral mallcomplimentary transfercake shoproom checkcorner roominfinity pooldim sumbed linenmain restaurantlittle toucheswithin easy walking distance
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161 - 165 of 500 reviews
Reviewed 17 August 2016 via mobile

We stayed here for 3 nights. We got picked up at the Harbour and brought to the hotel, the staff are this hotels main selling point. All of them exemplary, it's the little touches and this is what makes this hotel great. The room has...More

1  Thank ClaireCocks
Response from MOMAC10, General Manager at Mandarin Oriental MacauResponded 25 August 2016

Dear ClaireCocks We are glad to hear that your "mini trip" to Macau was a delighted one. My team and I greatly appreciated your generous praises. We hope to have you back soon! Yours sincerely Jill Goh General Manager

Reviewed 16 August 2016

Pros Excellent service Quiet Cozy Hotel Lovely Location Cons Hard product needs upgrade Better rooms available for price paid Ferry pick up never arrived Basins choked but sorted out promptly This was my first stay at a Mandarin Oriental property. So probably was expecting a...More

Review collected in partnership with this hotel
1  Thank divinedoc
Response from MOMAC10, General Manager at Mandarin Oriental MacauResponded 18 August 2016

Dear divinedoc It was a pleasure to have you as our guest at Mandarin Oriental, Macau. Thank you for sharing your valuable feedback. We greatly appreciate your time extended to share your experiences with us, as such information enables us to monitor and improve on...More

Reviewed 10 August 2016

Mandarin is famous for its quality and service, and I certainly agree that this Mandarin Oriental Macau meets its standard. I can not find a single flaw in its room and services. The swimming pool is relatively small though. We had both our dinner and...More

2  Thank Viv Y
Response from MOMAC10, General Manager at Mandarin Oriental MacauResponded 18 August 2016

Dear Viv Y Thank you for taking the time to share your experience with us on TripAdvisor. My team and I are greatly motivated by your encouraging compliments on the service, room and the dining experience at Vida Rica. We have also taken note of...More

Reviewed 29 July 2016

Spent an evening with a group of friends at Vida Rica Bar. Upon arriving the hotel gave a very good impression and the doorman was good and directed us to the elevator to go up to the bar at level 2. After arrival at the...More

1  Thank Derikku
Response from MOMAC10, General Manager at Mandarin Oriental MacauResponded 3 August 2016

Dear Derikku Thank you for sharing your valuable feedback with us. We are delighted to learn that the hotel gave you and your friends a good arrival impression. We have also taken note of your comment regarding the bar service, the wine stock and the...More

Reviewed 27 July 2016

We stayed here for a weekend away from Hong Kong. Francis really made our stay amazing and ensured everything was perfect. We ate in the restaurant the first night (note its on a low floor so not a great view). We were blown away by...More

1  Thank chloere90
Response from MOMAC10, General Manager at Mandarin Oriental MacauResponded 3 August 2016

Dear chloere90 We are thrilled to learn that you enjoyed a nice weekend getaway with us. Your special mention of Francis will greatly motivate him to strive for higher level of service to our guests. Furthermore, my team and I are greatly encouraged by your...More

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Traveller (721)
Room & Suite (433)
Dining (139)
Pool & Beach (35)
Hotel & Grounds (410)
Bathroom (65)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$195 - US$656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Macau
#2 Luxury Hotel in Macau
#2 Romantic Hotel in Macau
#4 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$195 - US$656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Macau
#2 Luxury Hotel in Macau
#2 Romantic Hotel in Macau
#4 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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