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Mandarin Oriental Macau

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Traveller (793)
Room & Suite (499)
Dining (140)
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Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“vida rica”(45 reviews)
“premier view”(9 reviews)
“ferry terminal”(64 reviews)
Hotel website
Name/address in local language
AMENITIES
Paid Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Mandarin Oriental Macau
Special Offer: Bed & Breakfast
Offers from Mandarin Oriental Macau
Special Offer: Bed & Breakfast
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Reviews (923)
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Traveller rating
450
92
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6
2
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450
92
22
6
2
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All reviewsvida ricapremier viewferry terminalmo hotelsdeluxe lake view roommgm casinocake shoproom checkcorner roomdim sumstar servicean excellent hotelshopping mallhotel experiencebuffet breakfastexcellent staylobby lounge
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21 - 25 of 572 reviews
Reviewed May 2, 2018

Customer service / Hotel Staff service is very good! Good communication with Staff. Facility is good! I enjoyed stay. When I call to front deck, they speak my languages as first greeting. It was surprised to me.More

Review collected in partnership with this hotel
Thank Traveller201805
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded May 7, 2018

Dear Traveller201805 Thank you for sharing your wonderful experiences at Mandarin Oriental, Macau. We are delighted to learn that you enjoyed every aspect of your stay, from customer service, to the services provided by our colleagues. Your encouraging review has been shared with the team,...More

Reviewed May 2, 2018

I stayed for a few weeks on a business trip at Mandarin Oriental Hotel in Macau and can't think of a better option whether you come to gamble or work. There is no casino so the atmosphere is calm and relaxing (but there are several...More

Thank Wanderinganabela
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded May 7, 2018

Dear Wanderinganabela It was a pleasure to have you as our guest at Mandarin Oriental, Macau. We highly appreciate your time extended sharing your positive experiences on TripAdvisor. We are truly delighted to hear that you had a memorable stay with us. Thank you for...More

Reviewed April 30, 2018 via mobile

The most amazing hotel service I have received. From the moment you are collected from the ferry terminal to check in it is amazing. Really helpful checkin staff - Nero checked us in and as we joined up to the Fans of MO before our...More

Thank Damian A
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded May 7, 2018

Dear Damian A Thank you for sharing such a positive review on TripAdvisor and signing up as a FAN of M.O. We are thrilled to learn that you were impressed with our legendary services and our team is dedicated in treating each of our guest...More

Reviewed April 29, 2018

Stayed here on an overnight trip from Hong Kong, mainly due to the location (close to MGM). Rooms are nice and location is convenient. Service staff is very nice. They have a complementary car transfer to the ferry terminal. Taxis are difficult to obtain, and...More

Thank kangelini
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded May 1, 2018

Dear kangelini Thank you for your feedback with regards to your recent stay at Mandarin Oriental, Macau. We are happy to note that you loved our room, location and legendary services. During peak hours, getting a taxi can be a challenge in the city, however,...More

Reviewed April 27, 2018

Perfect for 10 days stay in MACAU. I recommend the spa and it’s treatmentsp.... Breakfasts are awesome.... great ambiance at bar and restaurants............ The staff is well trained and very professionalMore

Review collected in partnership with this hotel
Thank Domidingus
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded May 1, 2018

Dear Domidingus Thank you for sharing such positive feedbacks with us during your recent stay. We are pleased to learn that you enjoyed our award-winning Spa. Indeed our mission is to provide a healing sanctuary tucked away from the city and we are glad that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$177 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$177 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (793)
Room & Suite (499)
Dining (140)
Pool & Beach (35)
Amenities (47)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Roshini V
July 13, 2017|
AnswerShow all 4 answers
Response from Afonsinho | Reviewed this property |
No they haven't. But the location of the nearest Casino (MGM) is connected to the shopping area which is also connected to the hotel, so you can walk there in 5 mins.
0
Votes
Room Tips
"Join the Fans of MO club to get a free room upgrade! Well worth it."
Read review
"14th floor, lake view is lovely!"
Read review
"Fantastic bed and linen. Great sleep for someone who doesn’t usually sleep well in hotels."
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"Get a lake view room with views of the Macau tower"
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