We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Galaxy Hotel

Show Prices
#11 of 94 Hotels in Macau
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Galaxy Hotel
Galaxy Hotel
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,134 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,474: English reviews
Start your review of Galaxy Hotel
 Click to rate
Malaysia
Reviewed yesterday NEWvia mobile

A great hotel to stay but surely have pros and cons. A lot of people reviewing that the service is excellent, its true in the limited range. You have to paid for their service at HKD 460. Better view better service. The front desk guys are great. You need to paid a deposit of HKD1,500. Food are over paid. Swimming...

 Report
Helpful?
Thank Marcus L
Reviewed yesterday NEW

this is the second time stayed in galaxy hotel. enjoyed my stay here. feel very good about the service and facility in the room. first time stayed on the butler floor. happy with butler service.happy with ms. claire service.

 Report
Helpful?
Thank Akihiro K
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear valued guest, We certainly appreciate your great comments on our staff service and your continued patronage. It was our pleasure of having you as our guest and we hope to be looking after you once again on your next trip to Macau! Best regards, Nathan Yu Quality Assurance Manager

Dubai, United Arab Emirates
Reviewed yesterday NEWvia mobile

•SHORT REVIEW• Definitely the best place to stay as they have it all in one place. Excellent customer service (I mean I cannot express this enough), great vibe, Michelin star restaurants to choose from, lots of shops if you love shopping, amazing massage, and lots more activities to do if only we had enough time! I would definitely recommend this...

 Report
Helpful?
Thank AlexMilburn
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Mrs. Milburn, Thank you for staying with us and taking the time to share your experience. Your positive and extensive review will be very helpful for our future guests. We are glad that you enjoyed your time at our property. Thank you again and we hope to see you soon! Warmest regards, Nathan Yu Quality Assurance Manager

Bangkok, Thailand
Reviewed 2 days ago NEWvia mobile

Amazing hotel, rooms are very nice, the whole complex is huge with 4-5 hotels inside the galaxy resort, we stayed at the galaxy hotel, nice rooms, convenient location, 3-4 swimming pools to choose from, even has a wave pool!! Downside was no room service and no mini bar so to speak. There is enough food directly downstairs though so not...

 Report
Helpful?
Thank johnnyg-bangkok
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear guest, Thank you so much for taking the time to write us a positive review. We are thrilled to hear that you were able to find time to enjoy many of our resort deck facilities and that everything was to your liking. We are sorry our room service was not up to your expectations and. We will improve and...

Hong Kong, China
Reviewed 3 days ago NEW

Great hotel and friendly staffs, i love the galaxy suite, great bathroom, quiet, free-minibar. Really touch me with one of the receptionist name Bonnie.One thing i wont forget during the check-in she was kept smiling and detail-oriented. Will recomment my friends to visit.

 Report
Helpful?
Thank Cannondale1987
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear guest, Thank you so much for taking the time to share your experience with us. Our front desk colleagues work hard every day and it is great to hear that hard work paid off and you enjoyed your time with us. Thank you for recommending us on TripAdvisor and we can't wait to see you again! Nathan Yu Quality...

Reviewed 6 days ago NEWvia mobile

Was there for two days for an app launch in Macau.. best service by far. Beautiful ladies greeting with smiles, specifically a beautiful attractive lady by the name of Mitch, she was active and helpful, I think I'm in love.. haha thanks galaxy. Good experience

 Report
Helpful?
Thank ZachFord
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear guest, Thank you for sharing your kind words about our associates. We are so glad you enjoyed your stay and we can't wait to serve you again! Best regards, Nathan Yu Quality Assurance Manager

Dubai, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

The experience with galaxy has always excellent . Their service is the best in macau in terms of friendliness with very well trained staff who are always there at ur service with a beautiful smile ..... Keep it up always ..... we were very well received by Miss Marley & Miss Ruth who were so friendly that we thought they...

 Report
Helpful?
Thank Rave888
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear guest, Thank you for staying with us and taking the time to share your experience. We are delighted to hear that you had a wonderful stay and enjoy the good service from our team members. We look forward to seeing you again when you return to Galaxy Macau! Best wishes, Nathan Yu Quality Assurance Manager

Matsusaka, Japan
Reviewed 6 days ago NEWvia mobile

If you are visiting Macau, this is the hotel to stay at. Its a complete package, with all the ingredients. The minute you stepped into the complex of Galaxy Macau, the VIP treatment begins. Overall, we have a wonderful time staying at Galaxy Hotel Macau. This is by far, the best hotel experience we ever had. We were deeply impressed...

 Report
Helpful?
Thank erikomalabanan
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear valued guest, We are glad to read that you enjoyed good service from our staff members and I was happy to see that you would return if you are back in Macau. Thank you for recommending our hotel on TripAdvisor. We look forward to be looking after you once again in the nearest future. Best regards, Nathan Yu Quality...

Manila, Philippines
Reviewed 1 week ago

Whenever you are in Macau, make sure to visit Galaxy Hotel whether you will spend the night or just a day tour. You will surely enjoy the hotel's amenities especially its resort deck and the Promenade Central for your shopping spree. If you are traveling with kids, they will surely enjoy the water park. You will definitely enjoy too!. The...

 Report
Helpful?
Thank len58047
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear valued guest, We are glad to read that you enjoyed good service from our staff members and I was happy to see that you would return if you are back in Macau. Thank you for recommending our hotel on TripAdvisor. If there is anything we can do to enhance your experience, please let me know. We value your business...

Reviewed 1 week ago

I always visit galaxy to eat and watch movie but this is my first time stay and i loved everything about this hotel, from the room to the resort and to the staff. I would specifically commend the staff for giving a very personalized service. Greg and jonathan i met as i arrived assisted me to the check in area,...

 Report
Helpful?
1Thank Janet L
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear guest, Thank you for sharing your kind words about our associates. We are so glad you enjoyed your stay and we can't wait to serve you again next year. Nathan Yu Quality Assurance Manager

2,325 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2168)
Viewed
Hotel & Grounds (437)
Viewed
Bathroom (154)
Viewed
Room/Suite (403)
Viewed
Family/Play Areas (18)
Viewed
Dining (74)
Viewed
Pool/Beach Area (136)
Viewed
View from Room (68)
Viewed
Business Centre/Function Rooms (10)
Viewed
Other (868)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (103)
Viewed
Pool (7)
Viewed
Premier Suite (41)
Viewed
Royal Suite (35)
Viewed
The Hotel (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (10)
Viewed
Dining (7)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Macau hotels
1.1 km away
Sheraton Grand Macao Hotel, Cotai Central
0.9 km away
Conrad Macao Cotai Central
0.2 km away
JW Marriott Hotel Macau
Show Prices
Show Prices
Show Prices
0.2 km away
Hotel Okura Macau
Hotel Okura Macau
#7 of 94 in Macau
1,421 reviews
1.2 km away
Studio City Macau
Studio City Macau
#25 of 94 in Macau
836 reviews
4.8 km away
Holiday Inn Macao Cotai Central
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As one of the three hotels in Galaxy Macau, the Galaxy Hotel’s 1,500 rooms and suites represent an evolution of resort accommodations. Luxurious and beautiful, these contemporary rooms offer five-star amenities throughout and stunning views that stretch to the city or water landscape. Guests staying at Galaxy Hotel also enjoy free access to the world's largest skytop wave pool and many other recreational facilities and over 50 dining outlets at Galaxy Macau. All rooms at Galaxy Hotel afford guests a level of deep comfort that conveys a kind of respect that only a host with true Asian Heart can present. ... more   less 

Additional Information about Galaxy Hotel

Address: Avenida de Cotai, Cotai, Macau, China
Region: China > Macau
Price Range: $174 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel 5*
Number of rooms: 1500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Priceline and Agoda so you can book your Galaxy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#9 Romantic Hotel in Macau
#10 Family Hotel in Macau
#11 Luxury Hotel in Macau
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel staff and other travellers.
56 questions
Ask a question

See all questions (56)

Questions? Get answers from Galaxy Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles F2557IAjanetl, 17 Mar 2017 | Read review
“High floor resort view”
 of 5 bubbles kennethyap222, 10 Mar 2017 | Read review
“We had the best view on higher floors”
 of 5 bubbles purimakant, 6 Mar 2017 | Read review
“Resort rooms are nice as they look over the Grand Resort Deck and add to the Holiday getaway feel!”
  • Living Room / Desk
  • Bedroom
  • Living Room
  • Bed
  • Living Room
 of 5 bubbles japsara512, 16 Feb 2017 | Read review
“The higher the better”
 of 5 bubbles Gofer42, 10 Feb 2017 | Read review
5 of 5