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    Galaxy Hotel

    Avenida de Cotai, Cotai | Estrada da Baia de Nossa Senhora da Esperanca, Macau, China
    011 853 2888 0888
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    2017-12-31 2018-01-01
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    Traveller (2651)
    Room & Suite (588)
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    Overview
    • Excellent69%
    • Very good25%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “wave pool” (284 reviews)
    “diamond lobby” (29 reviews)
    “crystal lobby” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Water Park
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Casino
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Galaxy Hotel
    Special Deal: Save MOP 150 on select meals
    Hotel packages
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    Rooms
    Dec 31Jan 1
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,673)
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    581 - 585 of 1,752 reviews

    Reviewed 31 March 2016

    Stayed at Galaxy Hotel for the first time. It's a decent hotel, and very well facilitated in the sense that it's like mini Hong Kong with all our favorite eateries etc... I traveled with the family and kids, and they loved the Pool area. They...More

    Thank TravelPEAK
    Response from Nathan Y, Manager at Galaxy HotelResponded 13 April 2016

    Dear TravelPEAK, Thank you so much for your review. Sounds like you and your family had a fantastic stay at the hotel and the water features was great for your kids! I'm glad you enjoyed the variety of eateries and found the facilities are all...More

    Reviewed 31 March 2016

    We have two room in 29th floor . The room is big with large and relaxing bed. outdoor heated pool and river is good . Due to weather the wave pool closed. casino is huge .shutle bus to many location is available.the hotel have many...More

    Thank rakhshandehroolab
    Response from Nathan Y, Manager at Galaxy HotelResponded 13 April 2016

    Dear rakhshandehroolab, Thank you for taking the time to give us your review. We are glad to know that you enjoyed our guest room and found it very relaxing. We are sorry for the limited service at the resort deck due to the bad weather...More

    Reviewed 30 March 2016

    Galaxy is the best hotel in Macau for stay. For entertainment one has to go to Hotel Studio City where you can find Magic shows and House of dancing water show. For Indian Food one has to go to hotel Venetian where only one Indian...More

    1  Thank Gauravtyres
    Response from Nathan Y, Manager at Galaxy HotelResponded 13 April 2016

    Dear Gauravtyres, Thank you for considering us your best hotel in Macau! It was a pleasure to have you as our guest and we look forward to our next opportunity to serve you again. Sincerely, Nathan Yu Quality Assurance Manager

    Reviewed 30 March 2016 via mobile

    Wow. We were beyond impressed by this resort. Service like you have never experienced in your life. Each staff member from the doorman to the lifesavers make it a point 2 b extra kind and greet. The cleanliness and the manner in which the property...More

    Thank SouthAfricastar1
    Response from Nathan Y, Manager at Galaxy HotelResponded 13 April 2016

    Dear guest, Thank you for taking the time to leave your comments. I was absolutely delighted to read that you enjoyed your stay and that we met your expectations. I have passed on you kind words to the teams here at the hotel and we...More

    Reviewed 27 March 2016 via mobile

    I have at least send back and forth 6 emails with their customer representative to confirm 4 rooms booking with two rooms have cribs in it. They said they have put in the request for us. Upon arrival with 12 people and with babies and...More

    1  Thank Louisa C
    Response from Nathan Y, Manager at Galaxy HotelResponded 13 April 2016

    Dear Louisa C, We take all our guest feedback very seriously and apologize for all the inconvenience caused. Our hotel strives to make sure each guest’s expectations are met while staying. If you would like to discuss this further, please feel free to contact us,...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Free Parking
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$147 - US$632 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Macau
    • #5 Casino Hotel in Macau
    • #5 Business Hotel in Macau
    • #7 Spa Hotel in Macau
    • #9 Luxury Hotel in Macau
    • #9 Romantic Hotel in Macau
    • #9 Family Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 1500
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Agoda, Ctrip TA, TripOnline SA and Evoline ltd so you can book your Galaxy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    Add Photo Photos
    Traveller (2651)
    Room & Suite (588)
    Pool & Beach (243)
    Dining (99)
    Hotel & Grounds (1717)
    Bathroom (175)
    Family and Play Areas (22)
    Business Centre & Event Rooms (10)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Greg P
    24 November 2017|
    AnswerShow all 3 answers
    Response from Galaxy Macau Q A | Property representative |
    Dear guest, Kindly check on our company website. We have different room packages available and you may contact us via the website to ask for more information or to make a reservation. Thanks, Nathan Yu Quality Assurance... More
    1
    Vote
    davidandnell
    31 October 2017|
    AnswerShow all 2 answers
    Response from Galaxy Macau Q A | Property representative |
    Dear guest, Galaxy does not have this facility but please check out our hotel partner JW Marriott in the same property. JW Kids Club Available hours: 9:30AM–9:30PM Phone: +853 8886 6888 Best regards, Nathan Yu Quality... More
    0
    Votes
    prashant t
    27 October 2017|
    Answer
    Response from Galaxy Macau Q A | Property representative |
    Dear guest, We usually schedule our maintenance projects during the Winter like the previous year between Dec 1st - Feb 28. You may also check on our brand website for the latest update. Thanks, Nathan Yu Quality Assurance... More
    0
    Votes
    Room Tips
    "We were on the higher floors no noise at all."
    Read review
    "Rooms on the upper floors offer views of the several pools."
    Read review
    "there are two elevator zones, make sure to remember yours!"
    Read review
    "anyroom is so amazing"
    Read review
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