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Hotel Okura Macau

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Traveller (1383)
Room & Suite (624)
Dining (103)
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Overview
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“superior suite”(47 reviews)
“japanese style”(31 reviews)
“wave pool”(59 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
5 Star Hotel
All hotel details
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Reviews (1,734)
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896 results
Traveller rating
636
171
46
24
19
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LanguageEnglish
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636
171
46
24
19
Show reviews that mention
All reviewssuperior suitejapanese stylewave poolgalaxy complexsauna roomcakeexecutive floorbottle of red winesteam showertea setgrand resort deckanniversary celebrationbirthday cardhealth clubchoose this hotelother hotelslobby lounge
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1 - 5 of 896 reviews
Reviewed yesterday via mobile

Lovely hotel but pricey. The best bit was the access to the Galaxy complex water park. The water park really is incredible. Our 16 month old had a whale of a time. There’s a great Kiddy play area plus the lazy river, wave pool and...More

Thank Tess G
Response from OkuraMacau, Guest Relations Manager at Hotel Okura MacauResponded yesterday

Dear Tess G, Thank you for choosing Hotel Okura Macau, It is our pleasure to provide a comfortable and memorable stay for each of our valued guest as well as carefree vacation at Hotel Okura Macau. As you mentioned, Grand Resort Deck has grab lots...More

Reviewed 1 week ago via mobile

I stayed at Superior Suite thanks to Hotel's hopitality and upgrade! It was fantastic room and facility that I've never experienced before!! Huge separate living room and two independent sauna(Dry and Steam) are equiped in the room!! I recommend this hotel to everyone!! Clerks were...More

Thank Jongmin L
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 1 week ago

Dear Jongmin L, Thank you for choosing Hotel Okura Macau for your holiday destination. It is always our pleasure to ensure all guests to have a memorable and carefree vacation with warmest hospitality especially likes you to enhance the touching sense of Asian Heart. Superior...More

Reviewed 1 week ago

Actually I'd like to stay in Galaxy hotel in Macau. But, I didn't make reservation, so I stay in Okura hotel. Now, after my stayed in Okura, I make sure it's very good decision for our familly. Room condition, staff atitude, etc. I will be...More

Review collected in partnership with this hotel
Thank chulho76
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 1 week ago

Dear chulho76, Thank you for choosing Hotel Okura Macau for your holiday destination. We are happy to hear that you had an enjoyable stay with us. It is always our pleasure to ensure all guests to have a memorable and carefree vacation with warmest hospitality...More

Reviewed 1 week ago via mobile

my son fell sick on the first day. i like to commended the excellent help and care rendered to us during our stay. esp to carol and jhez. we stayed at club room and the room was maintained clean n nice. although the breakfast was...More

Thank tacon76
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 1 week ago

Dear tacon76, Thank you for choosing Hotel Okura Macau and we feel extremely honored to have been able to welcome you and your precious family to our hotel. We sincerely appreciate you encouraging feedback and we will pass on your kind words to Carol and...More

Reviewed 1 week ago

當我們到達時,有迎接日本員工我們。他們的房間整潔,有日式風格。我們的房間可以看到人造beach和澳門美景。即使我們沒有要求turn down service,他們仍然安排左比我們。我們好surprise酒店把“日本浴衣”放在衣櫃裡供客人體驗,如果你想帶回家,你可以購買它。 酒店的設施:游泳池(成年人黎講有d細),健身房,桑拿浴室和蒸汽浴室......您可以在完成鍛煉後在休息室享受按摩椅,非常酷。 Cons: buffet breakfast 種類唔多, 好多都係pre cooked food, 我地期望多些澳門同日本特色食物(當日只有1-2款) 房間風筒吹3分鐘左右就會因過熱而跳制More

Thank SongEJ0
Response from OkuraMacau, GuestRelations at Hotel Okura MacauResponded 1 week ago
Google Translation

尊敬的Ting Y, 感謝閣下選擇澳...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$188 - US$714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Macau
#4 Romantic Hotel in Macau
#6 Family Hotel in Macau
#6 Casino Hotel in Macau
#10 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$188 - US$714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Macau
#4 Romantic Hotel in Macau
#6 Family Hotel in Macau
#6 Casino Hotel in Macau
#10 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1383)
Room & Suite (624)
Dining (103)
Pool & Beach (66)
Amenities (12)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
soohan11
November 19, 2017|
AnswerShow all 2 answers
Response from Ehlly | Reviewed this property |
Its about 10mins via walk from Hotel Okura to Venetian Hotel. Also they have complimentary bus that can goes to different hotels in Taipa Area from 11:30am to 9:30pm. So from Okura hotel you can take that bus to City of... More
1
Vote
shorougsoby
July 13, 2017|
AnswerShow all 4 answers
Response from Pauline C | Reviewed this property |
I am not sure but I stayed at suit which always has two toilets, one bathroom and one big bed !
0
Votes
Marc G
June 8, 2017|
AnswerShow all 3 answers
Response from cecil h | Reviewed this property |
I think it was 10 pm
0
Votes
Room Tips
"higher floor"
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"Request a room on a high floor. Arrive in time to use the amenities, e.g., two swimming pools."
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"All rooms share stale cigarette smoke"
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"The best deal is to book for room package"
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