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See all 94 hotels in Macau

Hotel Okura Macau

1,665 reviews
#10 of 94 Hotels in Macau
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Traveller (1305)
Room & Suite (441)
Dining (103)
Overview
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“superior suite”(47 reviews)
“japanese style”(30 reviews)
“japanese hotel”(11 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,665)Write a Review
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All reviewssuperior suitejapanese stylejapanese hotelwave poolsauna roomgalaxy complexcakeexecutive floorbottle of red winesteam showertea setgrand resort deckanniversary celebrationhealth clubbirthday cardchoose this hotellobby lounge
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11 - 15 of 860 reviews
Reviewed 2 December 2017 via mobile

I stayed at the hotel for one night with my daughter on 30 November. After checking in, we went out for touring. Then we stayed at the casino till 1:00am. When we returned to our room, we discovered that there was a strong cigarette smell...More

Thank patj11197319
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 4 December 2017

Dear patj11197319, Thank you for your comment and we are happy that our hotel is in your recommendation list. Customer needs and wants are always our priority and glad that still able to provide the best service despite the cigarette smell and the necessary room...More

Reviewed 28 November 2017 via mobile

I’ve visited Hotel Okura Macau last month and came back again 2 days before. I and my hubby enjoyed both 2 trips, we’ve booked the executive room including breakfast, tea and loundge drinks. So I think the price was reasonable. Hotel Okura is a good...More

Thank Maggie W
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 29 November 2017

Dear Maggie W, We do really appreciate for your support and loyalty towards Hotel Okura Macau. We are delighted to have your positive comment on the Okura floor room package as well as our Japanese hospitality. Enjoying exclusive privileges with access to Okura lounge serving...More

Reviewed 24 November 2017 via mobile

Truly amazing hospitality. Japanese style hostmanship combined with a beautiful hotel. All little details were in perfect state and this hotel and her staff made my stay a true ultimate guest experience. I travel a lot but this was really one of the best experiences...More

Thank Hubert U
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 24 November 2017

Dear Hubert U, Thank you so much for taking the time to leave us such a wonderful review. We do appreciate your recognition on our warmest Japanese hospitality provided by our lovely team members. We take pride in providing exceptional service, thanks for acknowledging our...More

Reviewed 23 November 2017 via mobile

Celebrated our 40th anniversary at Okura Macau . From check in to check out all our needs and wants are fully catered for by the highly efficient and courteous staff especially those that are on the executive floor . Surprise after surprise was upon us...More

Thank Cheong H
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 24 November 2017

Dear Cheong H, We are absolutely honored that you chose to stay with us for your 40th wedding anniversary, congratulations! Thank you for sharing your feedback with us in regards to your recent visit to Hotel Okura Macau. We are thrilled to hear you had...More

Reviewed 21 November 2017 via mobile

I've always felt good and never forgotten after staying at Okura Hotel. Basically three meals can be in the hotel, do not go out. This stay is also very rare to upgrade suites. A room with two toilets, no competition, really good. Room decor is...More

Thank kurinel
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 22 November 2017

Dear kurinel, It gives us great pleasure to read that you have had an enjoyable experience during your stay with us. Thank you so much for highlighting the Japanese design of our guest room. It focuses on the guiding principles of relaxation, sophistication and style,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$151 - US$1,160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Macau
#4 Romantic Hotel in Macau
#6 Family Hotel in Macau
#6 Casino Hotel in Macau
#10 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$151 - US$1,160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Macau
#4 Romantic Hotel in Macau
#6 Family Hotel in Macau
#6 Casino Hotel in Macau
#10 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1305)
Room & Suite (441)
Dining (103)
Pool & Beach (62)
Hotel & Grounds (785)
Bathroom (156)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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soohan11
19 November 2017|
AnswerShow all 2 answers
Response from Ehlly | Reviewed this property |
Its about 10mins via walk from Hotel Okura to Venetian Hotel. Also they have complimentary bus that can goes to different hotels in Taipa Area from 11:30am to 9:30pm. So from Okura hotel you can take that bus to City of... More
1
Vote
shorougsoby
13 July 2017|
AnswerShow all 4 answers
Response from Pauline C | Reviewed this property |
I am not sure but I stayed at suit which always has two toilets, one bathroom and one big bed !
0
Votes
Marc G
8 June 2017|
AnswerShow all 3 answers
Response from cecil h | Reviewed this property |
I think it was 10 pm
0
Votes
Room Tips
"No preference require"
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"suites are especially good"
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"Resort suitable for families"
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"Best to purchase a package for the stay."
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