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We visit Hong Kong quite regularly and always like to spend a few days in Macau, mainly because of this wonderful hotel. It’s such a pleasure to stay here.
This visit was just a delight. The staff are truly lovely people. Our experience of the...More
Response from Rudy F, Head of Front Office at Conrad Macao Cotai CentralResponded yesterday
Thank you for being our loyal guest at Conrad Macao and as always, it is certainly our pleasure to ensure that every single guest could enjoy inspiring stay experiences.
As our valued Hilton Honors Diamond member, I would like to take the chance...More
Reserved two rooms for our family of 5 (all adults) for one night. One of the room got upgraded as a gold status member to a 1 bedroom suite. Both rooms are on the same room right next to each other (appreciate that arrangement). We...More
4 Thank CXGTraveler
Response from Rudy F, Director of Operations at Conrad Macao Cotai CentralResponded 2 January 2018
Thank you for the fantastic review. We are delighted to hear that you and your family had an outstanding time with us and enjoyed our ideal location and intimate service provided.
It is also great to hear that you took the time to...More
Amidst the many IRs in Macau, especially on Cotai, there are many options. With one exception, the Conrad stands out with a beautiful facility, but with an even superior service culture. From the moment your arrive to the moment you depart you will feel valued...More
Review collected in partnership with Conrad Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Scott B
Response from Rudy F, Front Office Manager at Conrad Macao Cotai CentralResponded 2 days ago
Dear Scott B,
Thank you for your review. I am pleased to read you were delighted with the comfort of our hotel and your stay. Your recommendation is highly appreciated. We will look forward welcoming you again soon.
Conrad Hilton, in Cotai Central Macao is a great luxury class hotel located in Sands. The level of service meets an unforgettable stay. I had an experience of hospitality at its finest service as a Hhonors member. My suite had all amenities and a beautiful...More
2 Thank JohnBridgeBirjmohun
Response from Rudy F, Front Office Supervisor at Conrad Macao Cotai CentralResponded 3 days ago
Thank you for your loyalty and for taking the time to share this review. I am pleased to read you were delighted with your stay. We look forward to welcoming you again.
What an amazing experience, we were given 5 star service at every turn and would highly recommend anyone coming to Macao to stay at the Conrad. All the staff were spot shined and polished and the managers were really organized and on it!More
Response from Rudy F, Front Office Manager at Conrad Macao Cotai CentralResponded 4 days ago
Thank you for your wonderful review and acknowledgement. Our team takes pride in ensuring our guests feel at home and well-taken care of during their stay with us. We look forward to welcoming you back again for another inspired visit.