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Conrad Macao Cotai Central

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Conrad Macao Cotai Central
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2,078 Reviews from our TripAdvisor Community

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Showing 1,420: English reviews
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Brisbane, Australia
Reviewed 3 days ago NEWvia mobile

We were in Macau for one night on the Easter long weekend with no accommodation booked. We couldn't get a ferry back to Hong Kong so needed to find a place to stay. All the hotels we tried were booked out. Lastly we went into the Conrad and was able to get a king suite. The reception lady was so...

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Helpful?
1Thank JussyJ0406
Conrad_Macao_Mgmt, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear JussyJ0406, We are delighted that we were able to accommodate you under these circumstances. It is fantastic to hear that you enjoyed our sincere personalized service and our attention to details in our guestrooms. Thank you for taking the time to acknowledge our team's effort to create an inspired experience. We look forward to welcoming you back for another...

new york
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Best hotel I have stayed at thus far. I really loved it. They truly know how to make a diamond member feel welcomed and the Conrad Lounge staff make it a point to remember the guest by name and face. Best room ever and best upgrade ever given without even asking. Lots of choices to eat at the lounge for...

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Helpful?
1Thank tsunaminight
About Hotel's Favourite Review
Conrad_Macao_Mgmt, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear tsunaminight, My team and I are ecstatic to learn that you thoroughly enjoyed our stylish facilities and genuine service. It is great to hear that several of our team members made a connection with you, you are now part of our Conrad Macao family. We are glad you enjoyed the Handy phone as well and we will investigate to...

Zurich, Switzerland
Reviewed 5 days ago NEW

We spent one night at the Conrad Macau with our little 6 months old daughter. It's a huge hotel - like most in Macau - but at least we could enjoy a more personal service than other hotels we stayed in. In particular the lady at check-in - Rachel - was extremely helpful and nice to make us feel welcome,...

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Helpful?
Thank fiurello
Conrad_Macao_Mgmt, Manager at Conrad Macao Cotai Central, responded to this review

Dear fiurello, Thank you for your nice review. I am glad to read that you appreciated the comfort of our rooms and the personalized service provided by our team member.We will look forward to welcoming you back at Conrad Macao. Best Regards Ken Xu Front Office

London, United Kingdom
Reviewed 5 days ago NEW

it's amazing and very beautiful it is by far my favorite place of home! I love it I could live here and this is so incredible! This is the best resort experience ever! It is very clean,neat,and well done! I would never want to leave!!!!

Review collected in partnership with handy
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Helpful?
Thank ChesireS
Conrad_Macao_Mgmt, Manager at Conrad Macao Cotai Central, responded to this review

Dear ChesireS, Thank you for your nice review. I am very pleased to read that you enjoyed our spacious room at Conrad Macao. We will look forward to welcoming you back to Conrad Macao. Best Regards Ken Xu Front Office

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Great location for the Cotai strip. Impressive rooms on executive floor. Well equipped. Decent spa - willing to accommodate. Wonderful concierge service and advice on local restaurants. Recommend a trip to old town. However Macau ideally caters for those with gambling or shopping interests.

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Helpful?
1Thank 797ash
Conrad_Macao_Mgmt, Manager at Conrad Macao Cotai Central, responded to this review

Dear 797ash, Thank you very much for your excellent review and rating. I am pleased to read that you enjoyed the stay with us. It is true that our hotel is perfectly located to access shopping malls and entertainment. We hope to welcome you back soon. Best Regards Ken Xu Front Office

Stuttgart, Germany
Reviewed 5 days ago NEW

This was the perfect stay. Even before check-in, the chief concierce (Edmund) got in contact and was really helpful with my request about the arrival and transportation. During check-in with the lovely people (Mandy and Kaycee) I found out that I got upgraded to a deluxe suite (hell yeah!) which was really amazing and one of the best rooms I...

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
1Thank Flo B
Conrad_Macao_Mgmt, Manager at Conrad Macao Cotai Central, responded to this review

Dear Flo B, Thank you very much for your loyalty as a Hilton Honors Member. I am glad to read that you were delighted with your stay. Our team members are dedicated to provide flawless service to every guest so thank you for recognizing it.Your feedback that will allow us to improve our services. We will look forward to welcoming...

Hong Kong, China
Reviewed 5 days ago NEWvia mobile

My wife and I had a wonderful stay at the Conrad Cotai. Lobby reception staff were very efficient and helpful and upgraded us to a higher floor (Hilton Honors). Room service was good with very friendly staff and accommodating. We would stay here again as the hotel is a touch higher in standard compared to the Sheraton next door.

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Helpful?
Thank Sinara K
Conrad_Macao_Mgmt, Manager at Conrad Macao Cotai Central, responded to this review

Dear Sinara K, Thank you very much for your loyalty as a Hilton Honors Member. I am glad to read that you appreciated the service provided by our team members. We will look forward to welcoming you back at Conrad Macao. Best Regards Ken Xu Front Office

Hong Kong, China
Reviewed 5 days ago NEW

This is my first time Stay with Conard. Before a week of my stay, the hotel staff sent an email to me about my stay, I've told them that it's my daughter's birthday trip, then, they upgraded our room to suite and prepared a birthday cake and toys to my daughter. My daughter was so surprised and said thanks hundred...

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Helpful?
Thank Yip J
Conrad_Macao_Mgmt, Manager at Conrad Macao Cotai Central, responded to this review

Dear Yip J, Thank you very much for your loyalty as a Hilton Honors Member and chose to stay with us to celebrate your daughter's birthday. I am glad to read that you enjoyed the benefits related to your Hilton Honors Gold member status. Thank you for your nice comment about our staffs. We hope to welcome you back soon!....

Hong Kong, China
Reviewed 1 week ago via mobile

The Conrad Hotel We stayed at the Conrad Hotel Macao and from the minute we got off the ferry our great experience started. The bus was waiting and took us straight to the hotel. When we arrived we were greeted like royalty and the best was Fancy the young lady who checked us in. We spent much time asking her...

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Helpful?
2Thank Nicole N
Conrad_Macao_Mgmt, Head of Front Office at Conrad Macao Cotai Central, responded to this review

Dear Nicole N, Thank you for taking your precious time to share your delightful experience with us. We are happy to hear that you had enjoyed your stay with us in terms of our and comfortable room impeccable service. We will definitely share your nice remark about the attentive service with Fancy and the team. We look forward to your...

Porto
Reviewed 1 week ago via mobile

Spectacular and very friendly staff and a great place to stay. Rooms are very good and pleasant and the service is a plus. Good location surrounded by the main casinos and lots of transportations services for piers and central macao.

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Helpful?
Thank Helder M
Conrad_Macao_Mgmt, Head of Front Office at Conrad Macao Cotai Central, responded to this review

Dear Helder M, Thank you for the wonderful review. We are happy to hear that you truly enjoyed our room, genuine service and centralized location. Our team goes above and beyond to ensure a flawless experience and your encouraging feedbacks will be shared with the Team. We look forward to your return visit very soon. Kind Regards, Michell Tan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 

Additional Information about Conrad Macao Cotai Central

Address: Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
Region: China > Macau
Price Range: $197 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Conrad Macao Cotai Central 4*
Number of rooms: 654
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Hotels.com, Hilton EMEA, Travelocity and Priceline so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Macau
#1 Family Hotel in Macau
#2 Casino Hotel in Macau
#2 Spa Hotel in Macau
#2 Luxury Hotel in Macau
#4 Business Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Macao Cotai Central staff and other travellers.
39 questions
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Waco, Texas
over a year ago
5 months ago
Manila

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Questions? Get answers from Conrad Macao Cotai Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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