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Conrad Macao Cotai Central

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Conrad Macao Cotai Central
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1,971 Reviews from our TripAdvisor Community

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Showing 1,362: English reviews
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Hong Kong, China
Reviewed 4 days ago NEW

Very good service from the receptionists upon arrival and departure, including the concierge service. Regrettably,the bed was not that comfortable. My wife and I could not sleep well. It would be perfect if improvements can be made on that.

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank waihodavidl
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear waihodavidl, We are glad you enjoyed our sincere warm hospitality, our team members are definitely our biggest asset. We sincerely apologize and regret to hear that you found the bed not to be at your desired comfort, we do have different mattress toppers available for guests that prefer a softer or firmer bed. We look forward to welcoming you...

London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 10 January 2017 via mobile

If you are looking for a luxury hotel with true 5 star service when in Macau then the Conrad is the place. The hotel is part of the casino and shopping complex which gives you easy access to all the amenities of a mini Las Vegas. You can also use the ferry terminal at Cotai is only a 10 minute...

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Helpful?
1Thank MrPhileasF
About Hotel's Favourite Review
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear MrPhileasF, It is great to hear that you enjoyed our ideal centralized location in Cotai and took the time to enjoy the many amenities we offer on property, especially our award winning Bodhi Spa which is a must. We look forward to welcoming you back for another inspired adventure. Warm Regards, Rudy Fao

Reviewed 4 days ago NEWvia mobile

I have now stayed at the St.Regis, the Sheraton, and the Conrad Macao, all located right next to each other on the Cotai strip across from the Venitian and Parisian. I must say, like the St Regis, this hotel was just fantastic. They had a stocked fridge/bar in the room, a couch with a small coffee table, giving me more...

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Helpful?
Thank Dragon W
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Dragon W, We are delighted to hear that we are you favorite hotel in Sands Cotai Central. As you have mentioned, we are part of an exciting integrated resort that offers world-class shopping, dining and entertainment, all under one roof. Also, our newly unveiled Sands Cotai theater is now featuring Monkey King, a large-scale fantasy stage play based on...

Reviewed 4 days ago NEW

Wonderful day at Conrad Macao ! I had a very present stay with my friend and your hotel have a very wonderful service and stunning executive lounge and room, fabulous and friendly staff, upon check in we do checked in with Mr Izac, he is very professional and friendly. After checked in he explained all the benefits and facilities in...

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Helpful?
Thank Sethawut S
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Tommy & Somi, Thank you for the excellent review and for being a loyal Hilton Honors Gold member. Our team is happy to learn that you and your friend had a memorable time with us. We will share your wonderful feedback with our executive lounge team. We hope to see you back soon. Warm Regards, Rudy Fao

Melbourne, Victoria, Australia
Reviewed 5 days ago NEW

We stayed at the Conrad Macao recently for a stopover on the way to the Maldives. We loved exploring the old city and enjoyed our Macao experience very much. The Executive Lounge was fantastic- the food and service were right up there with some of the best I have ever experienced- highly recommend!

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
2Thank Anna C
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Anna C, We are excited to hear you took the time to explore nostalgic Macau which is definitely inspiring but often overshadowed by the vibrant casinos. We are glad you enjoyed our savory offerings and genuine service at the executive lounge. We look forward to welcoming you back to our unique city for another adventurous visit. Kind Regards, Rudy...

Oregon
Reviewed 6 days ago NEW

What a marvelous, clean, friendly hotel. The service is top notch, and unlike anything you are used to. Always kind and attentive, with zero waiting, the staff are ultra professional. Special thanks to Edmund Tan the concierge for making our stay delightful.

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Helpful?
2Thank soobert
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear soobert, We are delighted to learn that you had a fantastic stay with us. Thank you for acknowledging our team for their genuine caring service, we will share you kind encouraging remarks back to them. My team and I look forward to welcoming you back for another memorable getaway. Warm Regards, Rudy Fao

Hong Kong, China
Reviewed 1 week ago NEWvia mobile

What a fabulous hotel the Conrad, Macau is. Entrance in the Cotai central shopping plaza - but service to die for, the concierge knew my name within minutes of checking in and I didn't book the room! Rooms are spacious, beds are the comfiest ever and nothing is too much trouble. Lounge area is nice for coffee or drinks.

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Helpful?
1Thank susiejulie
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear susiejulie, Thank you for the wonderful review. We are happy to hear that you truly enjoyed our centralized location, stylish facilities and genuine hospitality. Our team goes the extra mile to ensure a flawless experience and I will share you encouraging words back with them. We look forward to your return visit. Warm Regards, Rudy Fao

Seoul, South Korea
Reviewed 1 week ago

i have stayed at this hotel several times, and every time i leave with good memories. I want to thank Ivan, Renee, Sarah, and Lorin(sorry that i don't know the exact spell, he works at the executive lounge). They rememberd me from my last visits and always welcome me with warm greetings. They are the one of the reasons i...

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
2Thank hyewonny
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear hyewonny, Thank you for being a loyal Hilton Honors member, we are very happy to hear you always leave our hotel with fond memories. Our team takes pride in ensuring our guests stay inspired during their visit to Macao and we are grateful of your acknowledgement of their sincere service. We look forward to welcoming you back for another...

cheshire
Reviewed 1 week ago

Great hotel, serviced well, good breakfast. Staff were good when dealing with our small hiccups which could of costed us a fortune, they were happy to amend booking details free of charge. Amenities in the bedroom didn't smell very good, asked for the other brand to be delivered prior to arrival but this hadn't been done. It quickly was resolved....

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Helpful?
1Thank holidaymaker286
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear holidaymaker26, Thank you for taking the time to review us. We are happy you enjoyed our stylish facilities and warm hospitality. We sincerely apologize that your requested bath amenities were not setup prior to your arrival but we are glad it was delivered promptly and to your satisfaction. We look forward to welcoming you back soon. Kind Regards, Rudy...

Chicago, Illinois
Reviewed 1 week ago

I have stayed in hotels all over the world and the Conrad Macao is by far the best! I was greeted by Fancy, a wonderful lady at the check-in counter. She was kind, gracious, and went out of her way to give the best customer service. I was upgraded to a beautiful, HUGE 1BR Suite. Fancy walked me up to...

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Helpful?
1Thank FltAtt6
Rudy F, Director of Operatons at Conrad Macao Cotai Central, responded to this review

Dear FltAtt6, Our team is delighted to learn that you cherished our stylish facilities and our sincere caring service. Thank you for acknowledging Fancy, she is relatively new to our team and we are glad to hear that she is already making a fantastic impression with our guests. Also, great to hear that you found our newest techno gadget, the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 

Additional Information about Conrad Macao Cotai Central

Address: Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
Region: China > Macau
Price Range: $206 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Conrad Macao Cotai Central 4*
Number of rooms: 654
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Ctrip TA so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Macau
#1 Romantic Hotel in Macau
#2 Spa Hotel in Macau
#2 Luxury Hotel in Macau
#2 Casino Hotel in Macau
#4 Business Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Macao Cotai Central staff and other travellers.
33 questions
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Waco, Texas
over a year ago
3 months ago
Manila

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Questions? Get answers from Conrad Macao Cotai Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are luxurious and has small views of other hotels, just like Las Vegas.”
 of 5 bubbles holidaymaker286, 14 Feb 2017 | Read review
“Choose a high floor for a great view!”
  • Suite 3426- view of Venetian
  • Suite 3426- bedroom
  • Suite 3426- dining area
  • Suite 3426
  • Suite 3426- HUGE shower
  • Suite 3426- HUGE tub and double sink
 of 5 bubbles FltAtt6, 13 Feb 2017 | Read review
“Opt for a suite if you can. Its a corner room with a view of Cotai”
 of 5 bubbles , 1 Feb 2017 | Read review
“Had a great view of the Eiffel Tower across the street. Cab from train station was only 100 rmb, quicker than the shuttle bus..”
 of 5 bubbles captew, 29 Jan 2017 | Read review
“Higher floors have the best suites”
 of 5 bubbles trencherman_10, 22 Jan 2017 | Read review
5 of 5