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2017-10-08 2017-10-09
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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
    Hotel website
    Lowest prices for your stay
    2017-10-08 2017-10-09
    Savings alert: 15% below average rate
    Great Deal
    Traveller (4232)
    Room & Suite (1247)
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    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg member” (171 reviews)
    “sky tower” (142 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Grand Macao Hotel, Cotai Central
    Offers & Announcements: STAY AND CELEBRATE
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    The Venetian Macao Resort Hotel
    7,151 reviews
    #14 of 94 hotels in Macau
    Conrad Macao Cotai Central
    2,270 reviews
    #1 of 94 hotels in Macau
    Holiday Inn Macao Cotai Central
    1,467 reviews
    #17 of 94 hotels in Macau
    Sofitel Macau At Ponte 16
    3,524 reviews
    #13 of 94 hotels in Macau
    Oct 8Oct 9
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a Review
    Reviews (5,351)
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    1 - 5 of 3,671 reviews

    Reviewed yesterday via mobile

    I just checked out of sheraton macau today and i must say, i've had the best experience in customer service for a 5 satr hotel. Jetro Pasamanero was most helpful for a smooth transaction upon checking in until check out. He should be commended for...More

    Thank Herbert S
    Hotel's Favourite
    Reviewed 20 August 2017

    Speedy check-in as a SPG member and glad to be served by Ms. Lively, she is friendly and professional. The room was great with superb view of Eiffel tower and the bed was comfy. Location is convenient as it is connected to shopping mall and...More

    5  Thank funfun910
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 21 August 2017

    Dear funfun910 Thank you for staying with us and taking time to write this review. As our SPG member, we are delighted that you have enjoyed our check in service and like the room allocated to you. Your kind words for our staff will be...More

    Reviewed yesterday via mobile

    Our hotel experience is great it is more than expected a great place to stay service is excellent their staff especially Jethro Pasamanero Customer Relation Officer is very accomodating friendly and helpful. Highly recommended.

    Thank John281171
    A TripAdvisor Member
    Reviewed yesterday via mobile

    I just went to Xin with my fd to have our dinner, and the experience was GREAT! :) The host had escorted to our seat very quickly by the time we arrived. While we were struggling to choose on the menu, the manager, Alex De...More

    1  Thank A TripAdvisor Member
    Reviewed 2 days ago via mobile

    check in was easy with complimentary items provided. Very courteuos and most helpful staff especially the customer service dept. Jetro, who is also a Filipino, wend above and beyond the standard of a 5star service. Kudos to you! :) thank you and we will surely...More

    1  Thank Ann L
    The Venetian Macao Resort Hotel
    7,151 reviews
    #14 of 94 hotels in Macau
    Conrad Macao Cotai Central
    2,270 reviews
    #1 of 94 hotels in Macau
    Holiday Inn Macao Cotai Central
    1,467 reviews
    #17 of 94 hotels in Macau
    Sofitel Macau At Ponte 16
    3,524 reviews
    #13 of 94 hotels in Macau
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    • Price range
    • US$118 - US$347 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Macau
    • #10 Business Hotel in Macau
    • #10 Casino Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #13 Spa Hotel in Macau
    • #20 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Starwood APAC, Expedia, Hotels.com, Booking.com and TripOnline SA so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    Add Photo Photos
    Traveller (4232)
    Room & Suite (1247)
    Dining (262)
    Pool & Beach (148)
    Hotel & Grounds (2258)
    Bathroom (365)
    Business Centre & Event Rooms (30)
    Family and Play Areas (25)
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    Four Seasons Hotel Macau, Cotai Strip
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    Ask a question
    Questions & Answers
    16 September 2017|
    Response from 265sharifr | Reviewed this property |
    I think earth tower (2nd building) will allow you to have golf course as well Effil tower view, you can ask at reception for better option.
    16 September 2017|
    AnswerShow all 2 answers
    Response from karlc576 | Reviewed this property |
    Like Senor Buff said, a very short walk of under 5 mins and all under cover with shops on both sides.
    Jenny D
    12 September 2017|
    AnswerShow all 4 answers
    Response from Montana23 | Reviewed this property |
    Yes when you leave the port outside the building you will see.lots of buses to your right. Just asked somebody in charge and they will show You to the correct coach to catch to your hotel. free of charge also it's free from... More
    Room Tips
    "Request Tower 1 if you can"
    Read review
    "This is a very big hotel. If you have an elderly or disabled person with you, ask for the rooms closer to the..."
    Read review
    "room in the corner having a better view."
    Read review
    "Always choose the Club rooms"
    Read review
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