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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
    011 853 2880 2000
    Hotel website
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    Lowest prices for your stay
    2017-11-05 2017-11-06
     30 people are viewing this hotel
    US$112
    US$114
    US$114
    Traveller (4323)
    Room & Suite (1286)
    Storyboard
    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg member” (172 reviews)
    “sky tower” (144 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    Casino
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Grand Macao Hotel, Cotai Central
    Special Offer: SPG® MEMBER EXCLUSIVE
    Deals
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$112
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      US$114
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      US$114
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    Write a Review
    Reviews (5,449)
    There are newer reviews for Sheraton Grand Macao Hotel, Cotai Central
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    101 - 105 of 3,731 reviews

    Reviewed 9 September 2017 via mobile

    One of the best five star hotels I experienced Biggest lobby colourful and chandeliers Casino facilities etc Everything was larger than life kind of experience Free shuttle bus service to and fro ferry terminal Near all leading Five star hotels and Venetians Hotel Just opposite...More

    Thank 265sharifr
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 10 September 2017

    Dear 265sharifr Thank you for sharing your experience with us. We are glad to hear that you enjoyed our hotel facilities and service. Our location is certainly a drawcard for all types of travellers to Macao with the convenience of over 650 International brands and...More

    Reviewed 8 September 2017

    we come visit macao 2 yrs before when we are newly wedding, as this restaurant is memorable to us and one of our favorite i can say, and we come back as my wife is craving for the mushroom risotto but apparently they change there...More

    Thank jeeho1421
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 10 September 2017

    Dear jeeho1421 Thank you for returning and taking time for this wonderful review. We are delighted to welcome you back again to our Bene Italian Restaurant and to hear that you and your wife had a great time with our food and service. Rest assured...More

    Reviewed 8 September 2017

    I regulary visit Macao and i always choose to stay at the Sheraton Grand. As always have large luxury clean rooms and very good service with a great spa and fitness room. I would like to mention one of the managers there Mr. Jon Yau...More

    Thank Darren J
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 10 September 2017

    Dear Darren J Thank you for staying again with us. As our valued guest, your feedback is important for us and we are delighted that you have another memorable experience. Your kind words about our associates will be shared with the team as it will...More

    Reviewed 7 September 2017 via mobile

    We had a really good time at Sheraton Macau, no doubt I would recommend this Hotel to all my friends and others because of its real value for money packages etc. Deluxe Room was really spacious for our family of four and the Bathroom was...More

    Thank Manas23
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 10 September 2017

    Dear Manas23 Thank you for sharing your experience with us. We are glad to hear that you and your family had an enjoyable stay. We have taken note on your comments regarding the check in experience your had, rest assured we will review the incident....More

    Reviewed 6 September 2017 via mobile

    I stayed for 3 nights here the hotel is very big and very clean. The staff I found very helpful. The room was very big with bath and shower. The wifi was ok. Also the view from the window was really good we was on...More

    Thank Montana23
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 7 September 2017

    Dear Montana23 Thank you for staying with us. We are pleased to know that you have enjoyed the hotel facilities and our staff service. We understand that the room view can be a key factor that contribute to the stay experience, and we are happy...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$118 - US$248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Macau
    • #9 Casino Hotel in Macau
    • #10 Business Hotel in Macau
    • #11 Spa Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #18 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Booking.com and TripOnline SA so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
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    Traveller (4323)
    Room & Suite (1286)
    Dining (287)
    Pool & Beach (171)
    Hotel & Grounds (2347)
    Bathroom (371)
    Business Centre & Event Rooms (43)
    Family and Play Areas (25)
    Nearby
    Sponsored by:
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    .33 km away
     
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    Palms
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ingrid0516
    6 October 2017|
    AnswerShow all 2 answers
    Response from joefer59 | Reviewed this property |
    Yes the hotel provides those phones as part of what you paid for. If you have companions they provide two handsets which you can call one another with while outside the hotel. I did not check if it has internet access since... More
    0
    Votes
    jayneandgwyn
    5 October 2017|
    AnswerShow all 4 answers
    Response from Lawrence C | Reviewed this property |
    There are 2 ferry terminals in macau mainly 1 in macau and another in taipa. The one in taipa is closer to the hotel and you can take the sands cotai central shuttle bus direct to the hotel.
    2
    Votes
    TAN3883
    5 October 2017|
    AnswerShow all 2 answers
    Response from geworfen | Reviewed this property |
    Hi, the hotel webpage just says "The Sheraton Club Lounge is closed for refurbishment. During this time, SPG and Club guests will have access to breakfast and evening cocktails in an alternate location. Additionally, check... More
    0
    Votes
    Room Tips
    "Ask for a room on a higher floor for a good view and quiet stay. Choose between Earth Tower and Sky Tower."
    Read review
    "All room is very good size and clean with good views depending what side the building you are."
    Read review
    "Don't bother booking a Club room, it's terrible value for money"
    Read review
    "Stay in an entry-level room if you must stay here - it's the best valued. Avoid suites - just not worth..."
    Read review
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