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Hotel Royal Macau

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Traveller (1047)
Room & Suite (571)
Storyboard
Overview
  • Excellent26%
  • Very good59%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“senado square”(90 reviews)
“ferry terminal”(141 reviews)
“vasco da gama”(17 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,425)
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822 results
Traveller rating
222
448
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LanguageEnglish
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448
100
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All reviewssenado squareferry terminalvasco da gamafado restaurantfree shuttleguia hilllight housewalking distancedeluxe roomsmall casinohistorical sitestourist spotsshuttle servicethe hotel staffstar hotelhotel is locatedfilipino staff
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1 - 5 of 822 reviews
Reviewed 5 days ago via mobile

Thoroughly enjoyed this hotel. Staff was helpful and hotel way more than comfortable. From hotel location to sites it is very walkable. Room is clean and bed is super comfy, I actually slept in for the first time in months. I highly recommend this hotel.More

Thank John S
Response from royalmacauhotel, Guest Relations Department at Hotel Royal MacauResponded 2 days ago

Dear John S, Thank you for sharing such an enthusiastic review with us on TripAdvisor. Being the first 5-star hotel in Macau, providing impeccable luxury hotel experience at affordable prices is always our priority. We are happy that our convenient location, friendly & helpful staff,...More

Hotel's Favourite
Reviewed November 29, 2017 via mobile

We loved our 6 night stay at the hotel royal. At has a beautiful lobby and very comfortable rooms. It deserves its 5 star rating. Live music nightly in the lobby. It is within walking distance of many historic sites, street markets, museums. Make sure...More

1  Thank surflover50
Response from royalmacauhotel, Guest Relations Department at Hotel Royal MacauResponded December 17, 2017

Dear surflover50, Thank you for sharing your exceptional experience in the TripAdvisor community. Being the first 5-star hotel in Macau, providing impeccable luxury hotel experience at affordable price is our mission. We are glad that our comfortable guest room with great view, close proximity to...More

Reviewed 6 days ago via mobile

Good service, good location only 15-20 mins walk from Senado Square and close to the outer terminal. Breakfast was excellent and staff friendly. View out the window was an apparently abandoned building site, but otherwise, excellentMore

Thank oldredjag
Response from royalmacauhotel, Guest Relations Department at Hotel Royal MacauResponded 4 days ago

Dear oldredjag, Thank you for sharing your wonderful review with us on TripAdvisor. Providing impeccable customer service at affordable prices is always our priority. We are glad that you have enjoyed your stay with us, particularly with our attentive service, convenient location and decent buffet...More

Reviewed 6 days ago via mobile

This hotel is not located on the famous casino strip but close to the ferry terminal (they offer a free shuttle bus). In general their staff is friendly except one (most likely shift leader) front office employee. When we arrived (we are backpackers but like...More

Thank 1001_Tastes
Response from royalmacauhotel, Guest Relations Department at Hotel Royal MacauResponded 5 days ago

Dear 1001_Tastes, Thank you for sharing your review with us on TripAdvisor regarding your recent experience at the Hotel Royal Macau. It was our pleasure to have you staying at our hotel. We are delighted to know that you are satisfied with our clean guest...More

Reviewed 3 weeks ago

My trip to this hotel was on March and now it is almost July yet my room deposit was still not returned! So, initially i wrote to them about this subject and was told that they would take immediate action to release my deposit (which...More

1  Thank Lawrence O
Response from royalmacauhotel, Guest Relations Department at Hotel Royal MacauResponded 5 days ago

Dear Lawrence O, Thank you for taking the time to share with us your valuable feedback. Your opinion matters as it helps us improve the overall guest experience. When guests choose to pay deposit with credit card, we place a hold (pre-authorization ) of MOP...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Macau
#19 Family Hotel in Macau
#20 Casino Hotel in Macau
#32 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$94 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Macau
#19 Family Hotel in Macau
#20 Casino Hotel in Macau
#32 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (1047)
Room & Suite (571)
Dining (157)
Pool & Beach (40)
Business Centre & Event Rooms (10)
Amenities (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
annesingh186
July 17, 2018|
AnswerShow all 2 answers
Response from Jagadesh L | Reviewed this property |
Book a hotel room online or through travel agency The hotel will do pick and drop from ferry terminal to hotel
0
Votes
Wong j
February 7, 2018|
AnswerShow all 6 answers
Response from royalmacauhotel | Property representative |
Dear Wong j, Thank you for your enquiry. We do serve American breakfast buffet on M floor from 7:00am to 10:00am daily. We offer various room packages with/without breakfast for our guests. For details of the packages... More
1
Vote
Google Translation
IRENE486
January 9, 2018|
AnswerShow all 4 answers
Response from royalmacauhotel | Property representative |
Dear IRENE 486, Thank you for your support to Hotel Royal Macau. We are afraid we only provide shuttle bus service between Macau Ferry Terminal and our hotel. However, we currently provide Limousine service for groups of... More
0
Votes
Google Translation
Room Tips
"Always request for a room at the end of the corridor to avoid being disturbed."
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"Choose rooms on the higher floor"
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"non smoking room and park view is preferred for me"
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"as high as possible and ask for view of the Guia lighhouse"
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