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The Sands Macao

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  • Pool
  • Restaurant
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125 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Laguna Niguel, California
Reviewed 12 October 2013

The well-appointed rooms at the Sands Macao are large and beautiful. Service is outstanding and the casino is quite large. For westerners, however, restaurant choices within the hotel are very limited. There is an excellent steakhouse, but the other choices are all Asian. A free shuttle takes guests to the Cotai Strip and back every 15 minutes or so.

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1Thank l0nnieand
Kent L, Manager at The Sands Macao, responded to this review

Dear LonnieAnd, Thank you for sharing your outstanding experience. Nothing is as good as receiving such a wonderful comments; large and beautiful rooms, outstanding service and excellent steakhouse. For other western cuisine, I know a good Italian restaurant near Sands. Alternately, we have a long list of western cuisine at the Venetian or Sands Cotai Central. Our Concierge will be...

Singapore, Singapore
Reviewed 18 September 2013

The room I stayed in faces the sea with spectacular views of the harbor, fisherman wharf and airport. There is free shuttle buses that takes you everywhere, from the Venetian to the Border at Gongbei. However on day One, the shuttle dropped me at the casino side and with the luggage and no direction, I have to search for the...

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Helpful?
Thank jt089089
Kent L, Manager at The Sands Macao, responded to this review

Dear jt089089 , Thank you for your review. I am glad to hear that you have in general enjoyed your stay at Sands Macao and that we were able to meet your expectation. At the same time, I would like to sincerely apologize for the inconvenience on day one. We have since improved the direction signage to the hotel lobby...

Adealide
Reviewed 25 April 2013

Did a stop over in Macao on the way back to Australia, very Grand, rooms well priced, there are 5 resturants, we just loved there Steak House resturant, staff very friendly, good steak & wine list. The location was excellent, across the road was a Marina with many many resturants. Just one thing to be aware of, is when we...

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3Thank Adelaidejanet018
Kent L, Manager at The Sands Macao, responded to this review

Dear Adelaidejanet018 , Thank you for sharing your experience. I am glad that you enjoyed your stay in Sands Macao especially with our award winning Copa Steakhouse, our friendly team members and wine list. Our location is indeed excellent as we are strategically located near to almost everywhere. Furthermore, our free shuttle is available at your doorstep to bring you...

Melbourne
Reviewed 6 April 2013 via mobile

I highly recommend this hotel when in Macau! A city with choice it's in the most amazing location ! We stayed in a one bedroom suite. On arrival the front staff where friendly and welcoming! The room was extremely large, beautiful entrance to the room marble bathroom with massive spa bath and beautiful rain shower! The bed was huge and...

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1Thank darrensugden
Kent L, Manager at The Sands Macao, responded to this review

Dear darrensugden, Thank you for sharing your amazing experience. First of all, sorry for the very late reply. I am glad that you enjoyed your stay, and we are able to meet your expectation in every aspects. I look forward to welcoming you back to Sands Macao for another amazing experience. Best regards, Kent

Reviewed 22 March 2013

We arrived at the hotel but taking the free shuttle bus from the ferry terminal since we can via Hong Kong. The drop off point to the main lobby is still a short work away as the drop off point was at the casino side vs the hotel side. But it was managable and upon seeing us with some many...

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2Thank Carol W
Kent L, Manager at The Sands Macao, responded to this review

Dear Carol W, Thank you for spending some time to share your experience. I know this response is coming in late, but it important to let you know that we value your positive feedback very much. I am glad that you enjoyed the Sands Macao room in your last stay and hoping that you bring back some great memory back...

Cebu City, Philippines
Reviewed 17 January 2013

We checked-in early at Sands, Macau and instantly accommodated us to the Executive Suite that we have booked in advance. The staff, the concierge were so helpful and friendly. There was a free pineapple juice at the lobby. When I entered our suite, I was so impressed by it's coziness. Very clean, spacious, nicely decorated with a 42" LCD TV...

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Helpful?
Thank Cloie S
Kent L, Manager at The Sands Macao, responded to this review

Dear Cloie S, Thank you for your review. Sorry for the late reply, but it important to let you know how much we value your comment. I am glad that you are happy with our suite and impressed with its coziness and the rest of the amenities. Your commendation on our Concierge team members is highly appreciated. We have since...

Singapore, Singapore
Reviewed 1 December 2012

This is an older hotel compared to the many new ones set up in Taipa area, but it is located in a very convenient place. And it is not old, the hotel room is spacious, clean and comfortable. We had gotten a room on the 11th floor facing the sea and opposite the fisherman wharf, sitting in front of the...

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2Thank Clanceroy
London, United Kingdom
Reviewed 5 October 2012

You can not miss this hotel...This is a old hotel for Macau market but it is really convenient... Check in is really cool...Concierge is so helpful...Rooms are still ok...Casino is still here...Show are entertaining... The best buffet in town is in the Sands...yes yes yes...awsome you can feel that this kitchen is run by women and it does make a...

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1Thank Lucien M
South East Queensland
Reviewed 20 September 2012

We had a suite which was nothing short of delux, a fantastic harbour view, fantastic lunches and it was probably the nicest hotel I have ever stayed in. Originally I had wanted to stay at the Venetian Hotel but it was full for the days I wanted so I settled on the Sands - so glad that I did because...

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2Thank ElizabethSEQ
New York City, New York
Reviewed 20 September 2012

The Sands Macau was amazing! The rooms were spacious and the staff absolutely wonderful. Although my stay was short, the staff made me feel so comfortable and welcomed. The food was great. I had the breakfast buffet and it had such a great selection of western and eastern delights. When I go back to Macau, I will stay longer and...

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3Thank Tkegooky

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Copa Steakhouse
Copa Steakhouse
Cuisines: American, Steakhouse, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Sands® Macao is a 289-luxurious-suite world class hotel and entertainment complex. Its stunning, reflective gold glass exterior houses a wide range of diversions from specialty restaurants, a theatre, outdoor swimming pool, deluxe spa and salon to conference and banquet facilities, unrivalled shows and a vast array of gaming offerings. ... more   less 

Additional Information about The Sands Macao

Address: Largo de Monte Carlo, No. 203, Macao Sar, P.R. China, Macau, China
Region: China > Macau
Price Range: $203 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sands Macao 4.5*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Hotels.com and Agoda so you can book your The Sands Macao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sands Macau Hotel
Hotel Style:
#19 Business Hotel in Macau
#20 Casino Hotel in Macau
#21 Spa Hotel in Macau
#36 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from The Sands Macao staff and other travellers.
4 questions
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Questions? Get answers from The Sands Macao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good hotel”
 of 5 bubbles unikanikao, 19 Jul 2014 | Read review
“Rooms that face the bay are facing east and so you will get a nice sunrise.”
 of 5 bubbles Foodie_n_traveler, 14 Mar 2014 | Read review
“Suites are awesome”
 of 5 bubbles kw542, 1 Mar 2014 | Read review
“Rooms with ocean views are nice when the weather is clear, which is seldom.”
 of 5 bubbles l0nnieand, 12 Oct 2013 | Read review
“All Rooms Excellent”
 of 5 bubbles Adelaidejanet018, 25 Apr 2013 | Read review
5 of 5