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    Grand Emperor Hotel

    No.288 Avenida Comercial De Macau, Macau, China
    Hotel website
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    2017-10-01 2017-10-02
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    US$354
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    Traveller (290)
    Room & Suite (222)
    Dining (81)
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    Overview
    • Excellent51%
    • Very good38%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Casino
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Grand Emperor Hotel
    Special Rate: 14 days earlybird HKD883
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    Sheraton Grand Macao Hotel, Cotai Central
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    #20 of 94 hotels in Macau
     
    Holiday Inn Macao Cotai Central
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    Sofitel Macau At Ponte 16
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (473)
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    1 - 5 of 275 reviews

    Reviewed 4 days ago

    Room is big and clean. Front desk staff Nicole Weng and Jenny Zhao is very friendly and helpful. F&B staff at Level 9 is attentive. Hotel is within walking distance to tourist attractions and nice food. A shopping mall beside hotel.More

    Review collected in partnership with this hotel
    1  Thank 234judy
    Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 3 days ago

    Dear 234judy, Thank you for choosing Grand Emperor Hotel during your recent visit to Macau. Thank you for your incredible review! I am grateful to know what a wonderful job my team has done to make your stay even more pleasant. I will definitely share...More

    Reviewed 5 days ago

    Although the upgrade benefits were clearly included, we had the discomfort we had to talk to. Didn't they want to do it? There is no swimming pool compared to the price, and it is not a good breakfast. The airport sand service was good.More

    Review collected in partnership with this hotel
    Thank duyeonp
    Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 3 days ago

    Dear duyeonp, Thank you for choosing the Grand Emperor Hotel during your recent visit to Macau. I am very sorry to learn that you did not enjoy your stay with us as much as you should have. It got me concerned that there were several...More

    Reviewed 1 week ago

    Had an amazing visit to the hotel, it is very modern and clean. It is a true luxury hotel and owned by the legendary Jackie Chan. It is centrally located and would love to stay on my next visit to Macau.More

    Thank Hasan K
    Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 1 week ago

    Dear Hasan K, Thank you for choosing Grand Emperor Hotel during your recent visit in Macau. We are proud to hear your positive feedback of our hotel and are happy that we could exceed your expectation. Thank you for sharing with us and we do...More

    Reviewed 1 week ago

    Hotel services and room were above expectation. Though part of the hotel was affected by the typhoon, the hotel ensure that the guests were not inconvenience. We truly enjoyed our stay with the hotel.More

    Review collected in partnership with this hotel
    Thank celestc12
    Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 1 week ago

    Dear Celestc12, Thank you for taking the time to share your recent stay with us at Grand Emperor Hotel Macau. I am very pleased to see that you had a fantastic stay. We pride ourselves on our personalized service, so it is always brilliant to...More

    Reviewed 2 weeks ago

    We had a great stay at the Emperor. Big and nice room and at a very short distance to the old city centre. I didn't like that the room had a smell of smoke and not all people of the staff speak english. Good service...More

    Thank Elia72
    Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 2 weeks ago

    Dear Elia72, First of all thank you very much for taking time to share your recent stay experience at Grand Emperor Hotel Macau. The feedback of our customers is very important for us to continuously improve our services. We are also concerned to read of...More

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    Additional Information about Grand Emperor Hotel

    Address: No.288 Avenida Comercial De Macau, Macau, China
    Location: China > Macau
    Price Range:US$130 - US$244 (Based on Average Rates for a Standard Room)
    Hotel Class: 4 star
    Number of rooms: 307
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Business Centre with Internet Access
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$130 - US$244 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Casino Hotel in Macau
    • #10 Spa Hotel in Macau
    • #16 Luxury Hotel in Macau
    • #17 Romantic Hotel in Macau
    • #18 Family Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Ctrip TA, Agoda and TripOnline SA so you can book your Grand Emperor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    • Also Known As
    • Grand Emperor Macau ,
    • Hotel Grand Emperor
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    Traveller (290)
    Room & Suite (222)
    Dining (81)
    Hotel & Grounds (253)
    Bathroom (23)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    sjyeo91
    16 September 2017|
    AnswerShow all 2 answers
    Response from sfxc | Property representative |
    Dear Sjyeo91, Referring to your question, there is a shuttle bus service provided by City of Dream from Grand Emperor Hotel, the bus station is located right next to Grand Emperor Hotel, around 1 min walk. Hope it's help!
    1
    Vote
    Google Translation
    kokweilau
    28 July 2017|
    AnswerShow all 4 answers
    Response from Jenny Z | Property representative |
    Dear Sir/Madam, Warm greetings from Grand Emperor Hotel Macau. Thank you for choosing to stay with us. Referring to your concern, we do offer free shuttle bus service from and to the airport at our hotel. The service... More
    1
    Vote
    oystergal
    31 May 2017|
    Answer
    Response from sfxc | Property representative |
    Dear Oystergal, It's a perfect choice to take the ferry to Macau Outer terminal as Grand Emperor Hotel is located at Macau Island. Once you leave the arrival hall, you can take the passenger tunnel and the hotel shuttle... More
    2
    Votes
    Room Tips
    "Higher floors are better to see the view"
    Read review
    "There is only 1 non smoking floor. Ask for it in advance if a non smoking room is preferred."
    Read review
    "Learn to use the hotel room complimentary mobile"
    Read review
    "No problems at all"
    Read review
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